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Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 8

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
150 Reviews
4.8

150 Reviews

Write a Review

150 Reviews of Jon Murphy

April 13, 2026

Dealership Rating
Employee Rating

Greeted me when I arrived, respectful and covered area’s I was in question of. I would recommend your services to any one that’s willing to listen. More

by TIMWATTS2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear you felt welcomed upon arrival and that our team was respectful and helpful in addressing your questions. We truly appreciate your recommendation and look forward to providing excellent service next time!

April 12, 2026

Dealership Rating
Employee Rating

The team was efficient and timely in servicing my vehicle. The customer service was great and I look forward to doing business again More

by KEONA.TOGIA
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Apr 14, 2026

Nissan of Elk Grove responded

Thank you for your kind feedback. We’re glad our team delivered a smooth experience and took good care of your vehicle during your visit. We'll be here to welcome you back in the future whenever you need us!

April 11, 2026

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Employee Rating

Professional, Thorough, And timely. The service tech identified some problems with the vehicle that needed attention and I appreciate being notified. More

by Flwrlaydee
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Apr 14, 2026

Nissan of Elk Grove responded

Thank you for your kind review. We’re glad our team was able to provide timely, attentive service and was able to inform you on the current maintenance needs of your vehicle. We value your trust and look forward to assisting you again.

April 11, 2026

Dealership Rating
Employee Rating

Jon was helpful, checking in was easy. They were informative on what i need to do for my maintenance. More

by troy mordido
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Apr 14, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. It’s great to know that Jon and our team provided clear and informative guidance on your maintenance needs and we're glad you felt well taken care of. We truly appreciate your feedback and look forward to assisting you again.

April 11, 2026

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Employee Rating

I had to come in for a recall on my Nissan rogue and everyone was amazingly friendly and helpful and got me out within a few hours. Which was far quicker than they had originally estimated. Every intera More

by MYSTICON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear your recall visit for your Rogue was handled smoothly and completed even faster than expected, and that our team made the process efficient from start to finish. We truly appreciate your continued trust and look forward to seeing you again whenever you need us.

April 11, 2026

Dealership Rating
Employee Rating

John was completely accommodating and kept us up-to-date. He’s outstanding I know I can rely on him. He’s always there for us. More

by TRISHACHEREDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vinson

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Apr 14, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re very glad to hear John provided such reliable and attentive support throughout your visit and kept you consistently informed along the way. We truly appreciate your trust and look forward to continuing to assist you in the future.

April 10, 2026

Dealership Rating
Employee Rating

Great customer service from Jon. Very accommodating with the calling for a ride for me to return home. I’m grateful! More

by XUL_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 14, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re so glad to hear Jon provided excellent customer service and was able to accommodate your transportation needs to make your visit more convenient. We truly appreciate you sharing your experience and look forward to assisting you again in the future!

April 09, 2026

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Employee Rating

Phenomenal service and the accommodations were excellent No thank you You are so pushy No More

by OCTAVIUSLARA
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Apr 14, 2026

Nissan of Elk Grove responded

Thank you for your kind words. We’re thrilled to hear that you had such a positive experience and that both the service and accommodations met your expectations. We look forward to welcoming you back again in the future!

April 09, 2026

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Employee Rating

Service was friendly and quick. I appreciated being able to use my Costco membership. It was a great experience overall. More

by Nicki0427
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Print
Apr 14, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re very pleased to hear that you found our service both friendly and efficient, creating a smooth, positive experience for every guest is our goal, and it’s rewarding to know we delivered that for you. We truly value your support and look forward to welcoming you back again in the future.

April 08, 2026

Dealership Rating
Employee Rating

3 hrs for 1 oil change 3 hrs for 1 oil change 3 hrs for 1 oil change More

by Mr213
Recommend Dealer
No

Other Employees Tagged: Jon Murphy

Print
Apr 08, 2026

Mr213 responded

Was not like this before sadly.

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