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Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 8

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Jon Murphy

February 26, 2026

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Jon was super helpful, kind and considerate. Made sure my car got what it needed in a timely manner. Give the man a raise! More

by Stephanie GC
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Feb 26, 2026

Nissan of Elk Grove responded

Thank you for the great review! We’re thrilled to hear that Jon was helpful, kind, and considerate, and that he made sure your car received exactly what it needed in a timely manner. We’ll definitely be sharing your praise with him - comments like yours mean a lot! Thank you for choosing Nissan of Elk Grove.

February 25, 2026

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They go above and beyond the extra mile to take care of their customers it’s a good dealership More

by dff
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Yes
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Feb 26, 2026

Nissan of Elk Grove responded

Thank you for the kind words! We’re proud to go the extra mile to take care of our customers, and we’re glad your experience reflected that. We truly appreciate you choosing Nissan of Elk Grove and look forward to serving you again!

February 24, 2026

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Todo Excelente en atención al cliente y servicio a mi SUV Nissan Rogue Estuvo en el tiempo estimado More

by Jorge
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Feb 25, 2026

Nissan of Elk Grove responded

¡Muchas gracias por su comentario! Nos alegra saber que recibió una atención al cliente excelente y que el servicio a su Nissan Rogue se completó dentro del tiempo estimado. Agradecemos su confianza en Nissan of Elk Grove y esperamos poder atenderle nuevamente en el futuro.

February 24, 2026

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Overall Jon was ok, and kept me updated about my progress and try to get me discounts unfortunately when l picked my car the tire wasn’t calibrated More

by DANEIEL.T
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Recommend Dealer
No
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Feb 26, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear that Jon kept you updated throughout the process and tried to provide discounts. We do apologize for the oversight with the tire calibration and understand how frustrating that can be. Your comments are important to us, and we’ll use them to ensure all details are properly addressed in the future. We appreciate you choosing Nissan of Elk Grove.

February 20, 2026

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Everything went well The wait wasn't too long and my car came back fine Ok More

by Bkorose
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Feb 20, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We're proud to hear that our team was able to service your vehicle in a timely and efficient manner. We appreciate you trusting us with your vehicle—we’re here whenever you need us again!

February 18, 2026

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I did not know that it was going to take a few hours for what was needed for my recalls and another issue. Jon made it all to easy to hop into a rental and go about my day. Texted me when the car was finish More

by robincourtright
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

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Feb 18, 2026

Nissan of Elk Grove responded

Thank you for the 5 stars! We’re glad Jon could help make the process convenient and comfortable by arranging transportation and keeping you updated along the way. We truly appreciate your feedback and your trust in our team.

February 17, 2026

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Good customer service, transparency and work done efficiently, will be back to do further work on my car More

by DEEDOLAR23
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Recommend Dealer
Yes
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Feb 18, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars. We're thrilled to hear that our team delivered the kind of clear communication and efficient service we are proud to provide to our customers here at Nissan of Elk Grove. We truly value your business, and we'll be here to welcome you back again in the future.

November 07, 2025

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Jon Murphy assisted me with my services and was very professional and helpful. He went above and beyond making the whole processes extremely efficient. He was very thorough and explained everything and More

by Amanda
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Recommend Dealer
Yes
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Nov 07, 2025

Nissan of Elk Grove responded

Amanda, Thank you so much for taking the time to share your experience! We are so happy to hear that Jon took excellent care of your vehicle during your visit. We look forward to continuing to serve you.

November 06, 2025

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The service department does not understand anything about customer service. I have been treated rudely and as if I am stupid. I believe this is at least partly due to my being older and female. I have not be More

by roog100
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Braxton

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Nov 12, 2025

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re deeply sorry that your service experience left you feeling dismissed, that’s not indicative of the high level of service we strive to provide. We take your concerns seriously and understand our Service Manager, Patrick Braxton has been in touch. We truly appreciate your patience as we work to resolve your concerns.

October 25, 2025

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Got in and out of the dealer nice gentleman helped me with me service kept his word. More

by CHITA
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Recommend Dealer
Yes
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Oct 27, 2025

Nissan of Elk Grove responded

Chita, Thank you for taking the time to share your positive experience with Jon Murphy. We truly appreciate your business.

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