137 Reviews
Write a Review137 Reviews of Jon Murphy
June 20, 2026
The check-in was great. The advisor was kind and professional. I appreciated the text notifications and ease of communication throughout the time my car was there. However, The advisor was kind and professional. I appreciated the text notifications and ease of communication throughout the time my car was there. However, the gentleman who helped me when I picked up my car provided the complete opposite service. He lacked any sort of customer service and was honestly a bit rude. I mean I just spent $400 and I would have at least appreciated a smile or even “have a nice day”. He just lacked the customer service I’ve come to receive at your dealership. More
June 15, 2026
Service advisor Jon Murphy was efficient, helpful, and always keeping us up to date. The dealership did great work on my car. always keeping us up to date. The dealership did great work on my car. More
Other Employees Tagged: John Brooks
June 08, 2026
Elk Grove Nissan always does a great job. Fast and efficient. Great deal on the oil change for Memorial Day Fast and efficient. Great deal on the oil change for Memorial Day More
Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Raul Ruiz, Brandon Neveadomi
June 08, 2026
The dealership seems to anticipate customers needs. While I was waiting I lost my pen and they were able to loan me one. When I needed a charger for my phone, they supplied it. I didn't used to like de While I was waiting I lost my pen and they were able to loan me one. When I needed a charger for my phone, they supplied it. I didn't used to like dealerships, but this one is changing my mind. Thank you More
June 08, 2026
Good Service and knowledgable staff regarding the service performed. Explained detailed things and whats best for your vehicle performed. Explained detailed things and whats best for your vehicle More
Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Raul Ruiz, Brandon Neveadomi
June 05, 2026
They were fast and polite and checking the car in. They let me know approximately how long it would take for the repairs to be done and they were in fact done at least 30 minutes before they said they They let me know approximately how long it would take for the repairs to be done and they were in fact done at least 30 minutes before they said they would be they’re waiting area is clean, pleasant comfortable and they explained everything that was done to my satisfaction. I’m very pleased with your service department. More
Other Employees Tagged: John Brooks
June 04, 2026
The Service Department Staff are very helpful and professional. Each time I had my car in for service it was done in a timely manner. professional. Each time I had my car in for service it was done in a timely manner. More
Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Raul Ruiz, Brandon Neveadomi

