Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
146 Reviews
4.8

146 Reviews

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146 Reviews of Jon Murphy

September 12, 2026

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Employee Rating

Always a pleasurable and seamless experience. The whole service department is cohesive and well organized. Mostly we are taken care of by Jon. Sometimes Raul. Both are very professional and co More

by SHONDMOORE3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Sep 12, 2026

Nissan of Elk Grove responded

Appreciate you letting us know about your experience, Shon! We’re glad to hear that you consistently have a pleasurable experience at Nissan of Elk Grove. Jon and Raul are indeed valuable members of our team, and it’s great to know they make your visits enjoyable and efficient. We appreciate your kind words about our service department, and we look forward to welcoming you back for your next appointment! Thank you for being a part of our Nissan family! Sincerely, The Team at Nissan of Elk Grove

September 10, 2026

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The Service representative Jon was very professional and did a great job following up with updates and when car should be ready More

by BK
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Recommend Dealer
Yes
Sep 10, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that Jon provided you with professional service and kept you updated on your vehicle. At Nissan of Elk Grove, we strive to offer the best experience for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

August 10, 2026

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Khanh is by far the best Salesman that I’ve ever worked with! He is truly knowledgeable and provides amazing Services! More

by jamikoj19
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback! It's wonderful to hear you had such a great experience with Khanh at Nissan of Elk Grove. His knowledge and commitment to providing excellent service truly make a difference. We appreciate your kind words and look forward to assisting you again! Sincerely, The Team at Nissan of Elk Grove

August 08, 2026

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Few things, but brought to their attention and fixed without any problems. See you in October!!!🤗 More

by MARGOT.BACCELLIA
Service Price Transparency
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Recommend Dealer
Yes
Aug 09, 2026

Nissan of Elk Grove responded

Thank you for your positive feedback, Margot! We're glad to hear that we were able to address your concerns promptly. We look forward to seeing you in October at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

July 25, 2026

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Fast, efficient and just all around good people at Nissan of Elk Grove! Thank you for everything More

by KMGRUWELL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Garcia

Jul 25, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fast and efficient experience with us at Nissan of Elk Grove. We truly appreciate your kind words about our team and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 17, 2026

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Jon was very knowledgeable and spent the time explaining everything to us. And he was also friendly. More

by shymoma09
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Recommend Dealer
Yes
Jul 17, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that Jon provided you with such knowledgeable and friendly service during your visit. At Nissan of Elk Grove, we strive to ensure our customers have the best experience possible. We hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

July 08, 2026

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I’ve had this advisor a few times and each time he has been so nice and accommodating! More

by MILABANH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Raul Ruiz

Jul 08, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re delighted to hear that you’ve had great experiences with our advisor at Nissan of Elk Grove. Our team strives to provide excellent service and appreciates your feedback. We look forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

July 05, 2026

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Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service More

by THEREALRAYBANDZZZZZ
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

July 01, 2026

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Professional and courteous, lounge and bathroom was clean and they had a TV , coffee and hot water More

by ATOYOTAH
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

Nissan of Elk Grove responded

Thank you for taking the time to leave such a positive review! We’re glad to hear you enjoyed our clean lounge and bathroom facilities, along with the amenities we provide at Nissan of Elk Grove. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future! Sincerely, The Team at Nissan of Elk Grove

June 20, 2026

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Employee Rating

The check-in was great. The advisor was kind and professional. I appreciated the text notifications and ease of communication throughout the time my car was there. However, More

by JANNA_HUNTER
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Janna. We appreciate you taking the time to share your experience with us at Nissan of Elk Grove. We're glad to hear that your check-in was great and that our advisor provided kind and professional service. However, we understand your concerns regarding the service you received during your pickup. Your experience is important to us, and we encourage you to reach out so we can address this matter further. Thank you for choosing Nissan of Elk Grove, and we hope to provide you with a better experience in the future. Sincerely, The Team at Nissan of Elk Grove

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