Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
137 Reviews
4.8

137 Reviews

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137 Reviews of Jon Murphy

June 20, 2026

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Employee Rating

The check-in was great. The advisor was kind and professional. I appreciated the text notifications and ease of communication throughout the time my car was there. However, More

by JANNA_HUNTER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 21, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Janna. We appreciate you taking the time to share your experience with us at Nissan of Elk Grove. We're glad to hear that your check-in was great and that our advisor provided kind and professional service. However, we understand your concerns regarding the service you received during your pickup. Your experience is important to us, and we encourage you to reach out so we can address this matter further. Thank you for choosing Nissan of Elk Grove, and we hope to provide you with a better experience in the future. Sincerely, The Team at Nissan of Elk Grove

June 15, 2026

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Service advisor Jon Murphy was efficient, helpful, and always keeping us up to date. The dealership did great work on my car. More

by AVOKARI20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Jun 16, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review! We're glad to hear that Jon provided you with efficient and helpful service during your visit to Nissan of Elk Grove. It's great to know that you're satisfied with the work done on your car. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 11, 2026

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This is my 2 nd time using this dealership and both times have been great experieces More

by KEVIN_GIBERSON
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Recommend Dealer
Yes
Jun 12, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review, Kevin! We truly appreciate your continued trust in Nissan of Elk Grove. It's fantastic to hear that both of your experiences with us have been great. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 08, 2026

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Elk Grove Nissan always does a great job. Fast and efficient. Great deal on the oil change for Memorial Day More

by SJONES6474
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Recommend Dealer
Yes
Jun 09, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Nissan of Elk Grove and that you took advantage of our Memorial Day oil change deal. We appreciate your kind words about our team’s efficiency. Looking forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

June 08, 2026

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Thanks for best service and nice behaviors what the customers and discounts in oil change. More

by KHUSHALMEHRABAN
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2026

Nissan of Elk Grove responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced great service and appreciated our team’s behavior at Nissan of Elk Grove. We're also glad you found value in our oil change discounts. Looking forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

June 08, 2026

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The dealership seems to anticipate customers needs. While I was waiting I lost my pen and they were able to loan me one. When I needed a charger for my phone, they supplied it. I didn't used to like de More

by DJMUTH
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Recommend Dealer
Yes
Jun 08, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that Nissan of Elk Grove was able to meet your needs during your visit. It's great to know that our efforts to provide a comfortable experience are making a positive impact. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 08, 2026

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Good Service and knowledgable staff regarding the service performed. Explained detailed things and whats best for your vehicle More

by DENNIS_DYRT
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review, Dennis! We’re thrilled to hear that you had a great experience with our knowledgeable staff at Nissan of Elk Grove. Our team is dedicated to providing detailed explanations and recommendations for your vehicle's needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 06, 2026

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Very helpful in solving the issue with my car and offering solutions for my issue More

by MENDOZANA14
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Recommend Dealer
Yes
Jun 07, 2026

Nissan of Elk Grove responded

Thank you for your review! We’re happy to hear that our team at Nissan of Elk Grove was able to assist you in solving the issue with your car. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 05, 2026

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They were fast and polite and checking the car in. They let me know approximately how long it would take for the repairs to be done and they were in fact done at least 30 minutes before they said they More

by GIRYOUNG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Jun 06, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Nissan of Elk Grove. It's great to hear that you found our team fast and polite, and that you were pleased with the timely completion of your repairs. We strive to provide a clean and comfortable waiting area, and we're glad you enjoyed it. Looking forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 04, 2026

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The Service Department Staff are very helpful and professional. Each time I had my car in for service it was done in a timely manner. More

by MARIANNECITY
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review, Marianne! We’re so glad to hear that our Service Department staff at Nissan of Elk Grove provided you with helpful and professional service. Timely service is important to us, and we appreciate your recognition. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

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