Sales staff, Finance staff, and Parts staff all are top
notch. A very pleasant purchase experience. Salesman Josh Rozenberg listened to our wants and created an extremely wonderful experience. We enjoy our
notch. A very pleasant purchase experience. Salesman Josh Rozenberg listened to our wants and created an extremely wonderful experience. We enjoy our new 2025 Ford Explorer-Active vehicle.
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by BPOULOS45
Verified Customer
Verified Customer
Other Employees Tagged:
James Fuhs
, Paul Campagna, Josh Rozenberg - Five Stars plus
Feb 19, 2025 -
Folsom Lake Ford responded
Thank you for your kind words! We're thrilled to hear about your pleasant purchase experience at Folsom Lake Ford. It's great to know that Josh listened to your needs and helped create such a wonderful experience for you. Enjoy your new 2025 Ford Explorer-Active, and we look forward to seeing you again soon!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Fairly represented the product.
Reasonably pitched the options, and accommodated our needs given that we lived considerably out of the dealerships area.
Reasonably pitched the options, and accommodated our needs given that we lived considerably out of the dealerships area.
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by CHUCKSUPPLE
Verified Customer
Verified Customer
Feb 14, 2025 -
Folsom Lake Ford responded
Thank you for your kind words! We’re glad to hear that you felt well-represented and that we were able to accommodate your needs. At Folsom Lake Ford, we always strive to provide our customers with the best service, no matter the distance. We look forward to assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Nick was very willing to spend time with us and had a
great sense of humor.
great sense of humor.
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by GKING15876
Verified Customer
Verified Customer
Feb 12, 2025 -
Folsom Lake Ford responded
Thank you for your wonderful review! I'm thrilled to hear that Nick provided you with a great experience and made it enjoyable with his sense of humor. At Folsom Lake Ford, I strive to create a welcoming and fun environment for our customers. I look forward to seeing you again soon!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Folsom Ford was great to work with.
My service advisor Jim V. was very knowledgeable and friendly.
My service advisor Jim V. was very knowledgeable and friendly.
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by MARKSHOQUIST0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
James Fuhs
, Paul Campagna
Jan 22, 2025 -
Folsom Lake Ford responded
Thank you for your kind words, Mark! We’re thrilled to hear that you had a great experience working with Jim at Folsom Lake Ford. Our team strives to provide excellent service, and we appreciate your feedback. We look forward to assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
ok but I don't recognize any of the names listed in the
rate people you worked with
rate people you worked with
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by BDWILBUR
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Folsom Lake Ford responded
Thank you for your feedback. I appreciate you taking the time to share your experience with us at Folsom Lake Ford. If you have any specific concerns or if there’s anything I can assist you with, please don’t hesitate to reach out directly. I strive to maintain high standards and your input helps us improve. I hope to see you again!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Had an excellent purchase experience at Folsom Lake Ford.
I was able to negotiate the deal over the phone which was very convenient for me and time saving. The experience when I arrived to pick up the vehicl
I was able to negotiate the deal over the phone which was very convenient for me and time saving. The experience when I arrived to pick up the vehicle was great the truck was already prepped and ready for me.
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by dhunter8
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Campagna, Scott Berry, Benjamin Chaidez and Jon Peterson were excellent and easy to work with. I can't remember the finance team members name I worked with but that was also a smooth and easy experience.
Jan 06, 2025 -
Folsom Lake Ford responded
Thank you for your wonderful review! We're thrilled to hear about your excellent purchasing experience at Folsom Lake Ford. It's great that you found the phone negotiation convenient and that your truck was ready for you upon arrival. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Very friendly sales staff that listened to our needs and
got creative to help deliver the car we wanted with a fair deal.
got creative to help deliver the car we wanted with a fair deal.
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by KEVINH8
Verified Customer
Verified Customer
Jan 03, 2025 -
Folsom Lake Ford responded
Thank you for your kind words! I'm thrilled to hear that our friendly sales staff were able to listen to your needs and help you find the right car with a fair deal. At Folsom Lake Ford, I strive to make every experience positive. I look forward to assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
I recently purchased a new Ford Explorer ST from Folsom
Lake Ford, and I couldn't be more thrilled with my experience! From the moment I walked into the dealership, I was greeted by a friendly and knowledg
Lake Ford, and I couldn't be more thrilled with my experience! From the moment I walked into the dealership, I was greeted by a friendly and knowledgeable team who made the car-buying process seamless and enjoyable.
Everyone was incredibly helpful, taking the time to understand my needs and preferences. They guided me through the various features of the Explorer ST, highlighting its impressive performance, advanced technology, and spacious interior. I was particularly impressed with the test drive experience, which allowed me to truly appreciate the power and handling of this fantastic vehicle.
The financing process was transparent and efficient, with no hidden fees or surprises. The team worked diligently to secure a great rate for me, ensuring that I felt confident in my purchase decision.
If you're in the market for a new vehicle, I highly recommend visiting Folsom Lake Ford. Their exceptional customer service, wide selection, and dedication to quality make them stand out. I'm absolutely loving my new Explorer ST, and I’m grateful to the entire team at Folsom Lake Ford for making this such a positive experience!
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by DOUG VAN ORDER
Verified Customer
Verified Customer
Jan 03, 2025 -
Folsom Lake Ford responded
Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience purchasing your new Ford Explorer ST from Folsom Lake Ford. Our team is dedicated to making the car-buying process enjoyable and seamless, and it's fantastic to know that they took the time to understand your needs and provide a great test drive experience.
I'm also glad that you found the financing process transparent and efficient. Your recommendation means a lot to me, and I'm grateful for your kind words about our exceptional customer service and dedication to quality. Enjoy your Explorer ST, and I look forward to seeing you again at Folsom Lake Ford!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Professional service as expected.
Work done on time as advised by service manager. Well appreciated.
Work done on time as advised by service manager. Well appreciated.
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by JIMDOTPURCELL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
James Fuhs
, Paul Campagna
Dec 31, 2024 -
Folsom Lake Ford responded
Thank you for your wonderful feedback! We at Folsom Lake Ford are thrilled to hear that you received professional service and that the work was completed on time as promised by our service manager. Your appreciation means a lot to us. We look forward to assisting you again in the future!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Josh and the entire team at Folsom Lake ford were super
professional as well as the selection of vehicles.
professional as well as the selection of vehicles.
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by Taramos18
Verified Customer
Verified Customer
Dec 30, 2024 -
Folsom Lake Ford responded
Thank you for your wonderful review! I'm thrilled to hear that you found our team at Folsom Lake Ford to be professional and enjoyed our selection of vehicles. I appreciate your support and hope to see you again soon!
All the best,
Jon Peterson, (916) 353-2000, jp@folsomlakeford.com