Jon Phillips
Jon Phillips at Classic Mazda

Jon Phillips | Page 12

Service Manager

Classic Mazda

6951 Center St
Mentor, OH 44060

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4.9
139 Reviews
4.9

139 Reviews

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139 Reviews of Jon Phillips

March 20, 2026

Dealership Rating
Employee Rating

Easy to make an appointment for service. Service Department is excellent. Technicians are good at what they do. Office personnel are friendly and courteous. More

by JANETSIPOLS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 20, 2026

Dealership Rating
Employee Rating

Love classic Mazda in Mentor! The service department is excellent and thorough! Thank you all and keep up the great work! More

by BeBe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angela

March 19, 2026

Dealership Rating
Employee Rating

Always get fast appointments and good service. Andy always recommends what I need and nothing else More

by Butterflylsb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy

March 15, 2026

Dealership Rating
Employee Rating

Always does a great Job very friendly staff. Work is thorough and well explained in detail More

by Kpapaleo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

Great experience with Jake in service. Handled my concerns with a soft, tender voice. Put me right at ease. More

by jrb1245
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

Accommodating and do care for satisfaction. Had major power train repair done under warranty that took 2 months due to parts but service department did everything possible to accommodate. More

by VP
Service Price Transparency
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Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

Service was quick and the dealer only performed the necessary service. Checked brakes which I thought were bad and said they were good. More

by John.e.frank
Workmanship
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Service Communication
Recommend Dealer
Yes

March 11, 2026

Dealership Rating
Employee Rating

Excellent experience. Always great service and knowledgeable staff. Advisor Jake and Service Mgr. Jon are top notch. More

by SEVE56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake

March 09, 2026

Dealership Rating
Employee Rating

Service was good and I didn't have to wait long. I like the videos More

by ejsnyder618
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Recommend Dealer
Yes

March 04, 2026

Dealership Rating
Employee Rating

Pleasant, clean, efficient. Everybody is very friendly and easy to talk too. They explain what needs fo be done and how long it may take. More

by peppardmaryann
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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