Jon Phillips
Jon Phillips at Classic Mazda

Jon Phillips

Service Manager

Classic Mazda

6951 Center St
Mentor, OH 44060

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Jon Phillips

March 27, 2026

Dealership Rating
Employee Rating

Waiting room could be better. Blinding amount of sun comes in during the morning. Maybe some shades. Also no tables to put a coffee cup or whatever you might be working on. More

by dicomdan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 25, 2026

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Always friendly and helpful and happy to answer any questions. Sometimes a bit of a wait but service is great. More

by crtierney94
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2026

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I had a great experience having my vehicle serviced. I was there for less than an hour and the communication was great. More

by NICK_T
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela Cutchall

March 23, 2026

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Employee Rating

Everyone at Classic Mazda is very nice. I've never had any issues when bringing my car in for service. More

by cherlynmaiorano
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 23, 2026

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Sarah was great. The process was smooth and fast. Will recommend her to family and friends. More

by VERTSTANG89
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Holland-Five stars

March 23, 2026

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I I I I I I I I I I I I I I I More

by Fpmokris
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Recommend Dealer
Yes

March 23, 2026

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Angela was the first impression & “gatekeeper” to the dealership and she was all the good things: super smart, solicitous & genuine. I’ve only had good experiences with the Service Department here. More

by l_mulholland
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela

March 22, 2026

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I return again and again to the Dealer for my service as the service department manager and staff are friendly, helpful, honest, and I've come to appreciate the video that the tech takes of my car. I believ More

by elinich
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy, Jacob,

March 22, 2026

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Employee Rating

I Was very pleased with the quick service and the customer service, very courteous and polite More

by joecmconsult
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2026

Dealership Rating
Employee Rating

Easy to make an appointment for service. Service Department is excellent. Technicians are good at what they do. Office personnel are friendly and courteous. More

by JANETSIPOLS
Service Price Transparency
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Recommend Dealer
Yes
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