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Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro | Page 2

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Jon Shapiro

February 13, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable staff Our car was not happy when she arrived ~ She’s running really well now! Thank you! More

by vickystockton7477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson , Pete, service tech. 5 stars!

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Feb 18, 2026

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 28, 2026

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Employee Rating

Everyone is very friendly, the place is spacious and clean. They always get us in withing a reasonable time More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Tina Ceklovsky, Tami Rickerson

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Jan 29, 2026

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 22, 2025

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Employee Rating

The service management is great! The repairs are always well done. The waiting area is always very clean and comfortable. More

by Paul D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky, Tami Rickerson

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Dec 26, 2025

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 05, 2025

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Employee Rating

Tammy and the gentleman that took care of my car was very considerate helpful & kind I love going there I’ll always lease a car there till I can’t More

by debiyousey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Tina Ceklovsky, Tami Rickerson

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Dec 11, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 02, 2025

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Employee Rating

Professional, prompt, courteous and they are always keeping me updated on my vehicles status throughout the process. More

by jason.kunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson

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Dec 02, 2025

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 02, 2025

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Employee Rating

my review is; always excellent service from this dealer ! staff treat you like a friend.. More

by bjames30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky, Tami Rickerson

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Dec 02, 2025

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 28, 2025

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Employee Rating

Easy access, professional service,timely completion of job,work accomplished without issues,returned clean vehicle. More

by GARYV0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , CHRISTOPHER KUNKLE

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Nov 28, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 20, 2025

Dealership Rating
Employee Rating

Always a pleasure to bring my vehicle in for service. Professional, knowledgeable and always kind! More

by jason.kunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson

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Nov 20, 2025

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 04, 2025

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Employee Rating

This is my 5th VW that I have leased and purchased here. I have always had the BEST service here! More

by C021957W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Tina Ceklovsky, Tami Rickerson

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Nov 05, 2025

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2025

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Employee Rating

You are the best I would recommend you to most people thank you for all your help More

by KASSIEBEAR1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tami Rickerson

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Oct 15, 2025

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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