Jon Smith

I really wanted to trust this dealership but unfortunately after less than 60 days after spending over $15,000 on a used car I am having to pay over $6,000 in repairs that their service departme unfortunately after less than 60 days after spending over $15,000 on a used car I am having to pay over $6,000 in repairs that their service department ignored and hid. DO NOT TRUST THESE PEOPLE - I brought the car in two weeks ago for these issues, they said they fixed the problem and here I am just two weeks later and now all the sudden the car needs $6,000 in repairs that were not there two weeks ago? DO YOURSELF A FAVOR AND DO NOT BUY A CAR HERE!!! PLEASE READ ALL THE 1 STAR REVIEWS THIS IS THEIR MO - what kind of horrible people do this? Disgusting Contacting ever other 1 star review left on every review site I can find, every local TV station that is willing to here that this place scams good people. Wrong is wrong and I am going to everything in my power to make sure you don't victimize any one else. You should have done what was right VW of Fairfield, shame on you. More

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Emily definetly went the extra mile! She said she was going to find the vehicle I was looking for and she did just that! I am SOOOOO HAPPY with my new jeep wrangler unlimited Sahara and She said she was going to find the vehicle I was looking for and she did just that! I am SOOOOO HAPPY with my new jeep wrangler unlimited Sahara and the whole process couldn't have been easier! Thanks again to Emily and her team at VW of Fairfield! More

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Working with Mike was a fantastic experience. Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 More

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I had a great experience at Fairfield of Volkswagen and the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. More

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The dealership is excitedly helpful and knowledgeable. Candy, Kenny, and Jon were professional in helping get the my Jetta. Candy, Kenny, and Jon were professional in helping get the my Jetta. More

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I just purchased a 2013 Ford Edge from VW of Fairfield. . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in my purchase. Not only did he respond to my internet request.. he took his time to go over every detail from the many questions I asked him... I bought the car for my wife and told Mike what I was looking for and what her needs were.. and with no pressure from him, he helped make it happen.. And did I mention the showroom at VWoF? Wow, it's a state of the art.. I've never seen anything like it.. not only was it beautiful but the staff was friendly ,and inviting!! I am telling everyone that if you're looking for a car new or used well, this is the place VW of Fairfield... I was I could give time a million stars 🌟 🤩 !!! Thank you, Mike Marshall and the team at VWoF... !!! More

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From start to finish, Mike went above and beyond as we negotiated our deal remotely. He was very transparent, professional, heard everything we were asking for, then delivered seamlessly! His sales approa negotiated our deal remotely. He was very transparent, professional, heard everything we were asking for, then delivered seamlessly! His sales approach is a class act, making us both satisfied and loyal costumers. More

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Michael was an absolute professional. He was very patient while I tried to make a final decision. He provided all the information I requested with no pressure. I look forward to purchasin He was very patient while I tried to make a final decision. He provided all the information I requested with no pressure. I look forward to purchasing my electric vehicle from Michael at Fairfield Volkswagen. I had an absolutely great experience. More

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No hassle buying was relaxing. Torres was very nice and respectful. Jon was great. Car battery failed a day after we bought and Jon was very willing to fix the problem. I was back Torres was very nice and respectful. Jon was great. Car battery failed a day after we bought and Jon was very willing to fix the problem. I was back on the road in no time with a new battery and no cost for me. All staff we encountered were extremely friendly More

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Michael was a pleasure to work with. He was patient with my wife and son as we made a decision. He was patient with my wife and son as we made a decision. More

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