Jon Thomas
Jon Thomas at Marietta Toyota

Jon Thomas | Page 2

Service Manager

Marietta Toyota

750 Cobb Pkwy SE
Marietta, GA 30060

4.9
106 Reviews
4.9

106 Reviews

Write a Review

106 Reviews of Jon Thomas

February 26, 2024

Dealership Rating
Employee Rating

Dealership was very helpful, I will definitely recommend them to others. Very satisfied with the service. More

by mnmclifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

Feb 27, 2024

Marietta Toyota responded

Thank you, MNM, for your excellent review and the 5-star rating! We're delighted to hear that you found our dealership helpful and are very satisfied with the service provided. Your willingness to recommend us is greatly appreciated. Just a reminder, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're proud to have been of service and look forward to being here for you in the future. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 26, 2024

Dealership Rating
Employee Rating

Very friendly staff and Great. Toyota is very good customer service and my service agent is very friendly 😊 More

by Sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

Feb 27, 2024

Marietta Toyota responded

Thank you, SM, for your glowing review and 5-star rating! We're thrilled to hear about your positive experience with our friendly staff and excellent customer service. Your feedback means the world to us, and we're glad your service agent made your visit especially memorable. Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're committed to being here for you, providing the same great service every time. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 06, 2024

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Service center was really good, needed just an oil change. Didn't book an appointment but it was done very quickly. More

by 6vz12njq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Marietta Toyota responded

We appreciate your 5-star review and are pleased to hear that your visit to Marietta Toyota Service Center on Cobb Parkway South for an oil change was efficient and convenient, even without an appointment. Please remember that your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. Whether it's for routine service or any other automotive needs, we'll be here to assist you. Safe travels, and remember, we're only a click, phone call, or visit away!

May 23, 2023

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I always get great service at Marietta Toyota. Never have long wait times and everyone that works there is friendly and professional. Brian Kessler is my trusted service provider. More

by JK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kessler

May 26, 2023

Marietta Toyota responded

Hi JK, your words have our engines purring with pride! We're thrilled to hear Brian Kessler and our team continue to provide you with great service. Remember, your vehicle's next rendezvous with us should be in 6 months or after 5,000 miles. Until then, enjoy those friendly roads!

May 19, 2023

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Great service no hassle an finishes when the time they give is accurate or earlier More

by Solobeatz89
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 26, 2023

Marietta Toyota responded

Hi SB89, we're revved up by your 5-star review! It's great to know our no-hassle service and accurate timing hit the mark. Remember, your Toyota's next maintenance sprint is due in 6 months or after 5,000 miles. Until then, enjoy the hassle-free ride!

May 15, 2023

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Overall, it’s a great location and the service is great. I just wish the staff will be a little bit more inviting and acknowledge customers as they drive up to the service department. More

by Asrobe6092
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2023

Marietta Toyota responded

Thank you for the feedback! We're glad to hear that you had a great service experience with us. We appreciate your suggestion and will work on making sure our staff provides a more welcoming experience for all customers. We hope to see you again soon!

May 13, 2023

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Unfortunately I was involved with a young lady who had been stabbed. Your staff was quick to respond and assist me with her and injuries until the first responders arrived. It was very admirable of the More

by Daryl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 15, 2023

Marietta Toyota responded

Dear Darryl, Thank you for sharing your experience at Marietta Toyota. We are glad to hear that our staff was quick to respond and assist in a time of need. We're grateful that the situation ended well and that the young lady was able to get help. We appreciate your kind words and look forward to seeing you again (hopefully without the paramedics being called this time).

May 13, 2023

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They were very professional, and did excellent work. Let me know how things are progressing. More

by ksadeckas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 15, 2023

Marietta Toyota responded

Thank you for the great review, K.D.! We're glad to hear that your experience at Marietta Toyota was fast, easy, and professional. Our team always strives to keep our customers updated and provide excellent service. We appreciate your business and look forward to serving you again in the future!

May 13, 2023

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Employee Rating

My service representative was not friendly at all. No smile, just real dry. Reggie. Thanks More

by Blondieg36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

May 15, 2023

Marietta Toyota responded

Dear Blondieg36, we appreciate your feedback and are sorry to hear that your experience with our service representative was less than satisfactory. We strive to provide exceptional customer service and will use your feedback to improve. We hope to have the opportunity to better serve you in the future.

May 15, 2023

Blondieg36 responded

Thank you.

May 13, 2023

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Employee Rating

Jon always take care of business in a pleasant, professional expedient manner. He has great customer service skills. More

by Willie Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Marietta Toyota responded

Thank you for your wonderful review, Willie Jr.! We're delighted to hear that Jon provided excellent service and made your experience fast and easy. We appreciate your business and look forward to seeing you at Marietta Toyota again in 6 months or 5,000 miles, whichever comes first.

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