Keith Mitchell
Keith Mitchell at Marietta Toyota
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Keith Mitchell

Service Director

Marietta Toyota

750 Cobb Pkwy SE
Marietta, GA 30060

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4.7
90 Reviews
4.7

90 Reviews

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90 Reviews of Keith Mitchell

April 25, 2024

Dealership Rating
Employee Rating

My husband and I attended a Braves/Ranger game last night in GA, and on out way back to TN this morning, our truck started acting up. We stopped at the Marrietta Toyota Service Dept., and Steve Hanna, Servic More

by mcneellarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanna

Apr 26, 2024

Marietta Toyota responded

It's wonderful to hear about your positive experience with us, Larry! We're glad Steve provided such helpful and efficient service during your unexpected stop. Remember, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here for you whenever you need us, whether it's for routine maintenance or unexpected issues. Safe travels, and don't hesitate to reach out if you ever require assistance again!

April 04, 2024

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Super transparent. Fast and easy. Thank you all. Couldn’t be happier with our purchase More

by boboening
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas, Tyler Redd, Tim Hackney , Matthew Johnson

Apr 09, 2024

Marietta Toyota responded

Thank you, Bo, for the fantastic review and for highlighting the transparency and efficiency of your visit to Marietta Toyota Service Center. We’re so pleased you’re happy with your purchase and the service provided. Don’t forget, your next maintenance visit is due in 6 months or after 5,000 miles, whichever comes first. We look forward to continuing to support your automotive needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 03, 2024

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Marietta Toyota always provides exceptional service. I have a great experience every time. I’m greeted with a warm welcome & the service technicians explain everything before doing work on my car. Thank More

by Rachellljohnson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas , Jesse smith

Apr 09, 2024

Marietta Toyota responded

Thank you, Rachel, for your 5-star review and for recognizing the exceptional service at Marietta Toyota Service Center. We're thrilled to hear about your consistently great experiences and the warm welcomes you've received. Special thanks for mentioning Jesse's helpfulness! Please remember that your next maintenance visit is due in 6 months or after 5,000 miles, whichever comes first. We’re grateful for your trust and are always here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

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Employee Rating

Your service was xxxx. ..you left the oil cap off and made the oil spill after I drove without it and even after y'all had the car for four days....you still didn't get it r More

by Lewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jon Thomas , Reggie was rude….And Patel couldn’t ensure the work was completed correctly

Apr 03, 2024

Marietta Toyota responded

Thank you for alerting us to an issue. The engine compartment was detailed prior to you taking delivery, post repair. Our Service Manager, Jon Thomas, has already contacted you by phone to have you bring the vehicle back for an additional follow up. Please let us know if the issue is not resolved to your satisfaction.

April 02, 2024

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Marietta Toyota is always honest with me about what my Toyota needs. I have no regrets purchasing my Toyota Corolla. More

by donwscottjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Marietta Toyota responded

Thank you, Don, for your wonderful feedback! We're thrilled to hear you've had consistently honest experiences with us and are enjoying your Toyota Corolla. Remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're committed to being here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

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Never any issue with this dealership. keep doing what you guys do. Thanks a lot. More

by ERAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

Apr 03, 2024

Marietta Toyota responded

Thank you, Erac, for the glowing review! We're delighted to hear that you've consistently had positive experiences with us. We'll certainly keep doing what we do best! Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We value your continued trust and look forward to serving you again. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 27, 2024

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Employee Rating

Service was great! Professional and prompt. We are thankful for our Toyota and to have help More

by Indiansummer137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Tyrolt, Terry Carter

Feb 28, 2024

Marietta Toyota responded

Thank you, I.S., for your wonderful review and 5-star rating! We're thrilled to hear that you found our service to be great, professional, and prompt. It's our pleasure to be of help whenever you need it for your Toyota. Just a reminder, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're grateful for your trust in us and look forward to continuing to serve you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 27, 2024

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Good service, timely delivery, quality work, consistently done, and why I am a repeat customer. Semper Fidelis More

by steven.a.stovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas , Greg McGaha

Feb 27, 2024

Marietta Toyota responded

Thank you, Steven, for your outstanding review and for your loyalty as a repeat customer. We're honored by your appreciation for our service, timely delivery, and quality work. It's always our goal to maintain the high standard you've come to expect from us. Please remember, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We value your trust and are here to support you with all your automotive needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 26, 2024

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Employee Rating

Dealership was very helpful, I will definitely recommend them to others. Very satisfied with the service. More

by mnmclifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

Feb 27, 2024

Marietta Toyota responded

Thank you, MNM, for your excellent review and the 5-star rating! We're delighted to hear that you found our dealership helpful and are very satisfied with the service provided. Your willingness to recommend us is greatly appreciated. Just a reminder, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're proud to have been of service and look forward to being here for you in the future. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

February 26, 2024

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Employee Rating

Very friendly staff and Great. Toyota is very good customer service and my service agent is very friendly 😊 More

by Sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

Feb 27, 2024

Marietta Toyota responded

Thank you, SM, for your glowing review and 5-star rating! We're thrilled to hear about your positive experience with our friendly staff and excellent customer service. Your feedback means the world to us, and we're glad your service agent made your visit especially memorable. Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We're committed to being here for you, providing the same great service every time. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

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