Jonathan Ballard | Page 11

They provide prompt service and contact us if anything changes while they are working on our vehicle. changes while they are working on our vehicle. More

by GJWALTER Verified Customer Verified Customer

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The service was exceptionally slow, over two hours for two tires and an oil change two tires and an oil change More

by tpCRV Verified Customer Verified Customer

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Even with just an oil change, they check the car over thoroughly. No comp l aints at all. thoroughly. No comp l aints at all. More

by DWJOLLY Verified Customer Verified Customer

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Jonathon actually listened to the situation and didn't try to second guess me or question my decisions. try to second guess me or question my decisions. More

by Tom Verified Customer Verified Customer

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I paid $405.00 for a coolant flush add Brake lube a d I am supposed to have a FREE oil huge and air filter job quarterly. I was charged $17fir my free. oil change? Why? They had my car basically one hour. am supposed to have a FREE oil huge and air filter job quarterly. I was charged $17fir my free. oil change? Why? They had my car basically one hour. What do I get for a Platinum service plan!!?? More

by maidenink Verified Customer Verified Customer

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The staff at Honda of Ames was helpful in explaining the work being done on my car. They were very welcoming and understanding. work being done on my car. They were very welcoming and understanding. More

by Sophia Kvam Verified Customer Verified Customer

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The service center staff is always thorough, professional and honest. My car is always ready in timely manner: and honest. My car is always ready in timely manner: More

by MJB Verified Customer Verified Customer

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My transmission was replaced and I was very happy with the customer service provided by Mel Gawley and Jonathan Ballard. They restored my faith and loyalty in Honda. the customer service provided by Mel Gawley and Jonathan Ballard. They restored my faith and loyalty in Honda. More

by SROBERTS51 Verified Customer Verified Customer

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The whole crew at Honda of Ames are top notch! I couldn’t ask for more… they put you and your vehicle first. Thanks guys! ask for more… they put you and your vehicle first. Thanks guys! More

by JFKOHRS Verified Customer Verified Customer

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Usually I’m quite pleased with this dealership, but not this service visit. If I request for something to be done for my vehicle, then they should do it. When I made my appointment, I requested an oil ch this service visit. If I request for something to be done for my vehicle, then they should do it. When I made my appointment, I requested an oil change and tire rotation. When I arrived, I requested an oil change and a tire rotation. When I check out, the employee tells me that they didn’t rotate the tires because the front ones had better treads. He also noticed that he charged me for the tire rotation and had to redo the paperwork. When I looked at the paperwork, the service employee rated the tires as equal. More

by TPORTER271 Verified Customer Verified Customer

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