When I called to schedule I would have appreciated a heads-up on 30k checkup needed done as well as oil change I called about. Luckily service people available to do so I wouldn't need second appt.
I visited Honda of Ames for my tire low pressure warning light on. They repaired one tire with high qulity and a decent price. I was surprised the price was even better than many local car repair shop.
Adolfo was great. I had never driven a hybrid, and he gave me a few pointers, which have helped. They also tried to speed up the sales process for me when I was in a hurry due to an approaching winter storm.