Jonathan Ballard
Jonathan Ballard at Honda of Ames

Jonathan Ballard | Page 6

Service Advisor

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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128 Reviews
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128 Reviews

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128 Reviews of Jonathan Ballard

September 14, 2022

Dealership Rating
Employee Rating

Will never return. The service department gentleman tried to make me feel inferior as a woman. He was incredibly rude, and the rate they wanted to charge me was not spe More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Searcy

Sep 15, 2022

Honda of Ames responded

We are really concerned about your experience here as that is not our way of doing business. Would be more than happy to discuss. Since I do not know who you are can you please reach out to me . Thanks, Mike Gougherty General Manager 515-817-0815

Sep 16, 2022

NONE3 responded

It would be best to reach out to me via email as I’m usually working during your work hours. baileycrow01@gmail.com

August 25, 2022

Dealership Rating
Employee Rating

Very courteous! My car was fixed quickly. Nice waiting room and comfortable chairs and furniture. More

by LORI.MCCASLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Honda of Ames responded

Thank you for choosing Honda of Ames, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2022

Dealership Rating
Employee Rating

Service was efficient, friendly and quick with convenient location advice was accurate and caring about the safety of the passengers. Yea More

by danceplace@msn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

August 22, 2022

Dealership Rating
Employee Rating

Pretty good work done on my car, would go back for other services and stuff. More

by sal.rodriguez97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Honda of Ames responded

Sal, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2022

Dealership Rating
Employee Rating

They were able to get me in when needed. Explained the service very well, very friendly and personable. More

by mattschneiderman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Honda of Ames responded

Thank you, Matt, for the five-star rating. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

August 13, 2022

Dealership Rating
Employee Rating

I don't have anything to specific to say but I have to type something for this to go away More

by Pat-anderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2022

Honda of Ames responded

Pat, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 29, 2022

Dealership Rating
Employee Rating

Excellent and courteous - polite, informative, kept me updated on what they were doing and how they were working with warranty company More

by jameswedgwood06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2022

Dealership Rating
Employee Rating

Excellent service and the waiting area was very comfortable. Great explanation on services and parts. More

by zbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2022

Dealership Rating
Employee Rating

Took care of my problem and called when my vehicle was ready. Unfortunately I missed the call and had to call later but was able to get my vehicle after hours. More

by DWMEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

July 12, 2022

Dealership Rating
Employee Rating

Was very surprise they offered a junkyard A/C compressor to lower the price. Never had a dealership offer to install a A/C compressor from a junkyard. Took my car elsewhere it get it done with a NEW compres More

by Greg
Quality Of Work
Price
Recommend Dealer
No
Jul 16, 2022

Honda of Ames responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jul 16, 2022

Honda of Ames responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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