Jonathan Ballard | Page 5

Service visits have been prompt and personnel professional. Two issues where didn’t rotate tires but said they had. Didn’t provide a multi point inspection sheet. Also couldn’t solve a noise by professional. Two issues where didn’t rotate tires but said they had. Didn’t provide a multi point inspection sheet. Also couldn’t solve a noise by the tire. Took to Goodyear and they found the issue and fixed with no noise. More

by Alan Verified Customer Verified Customer

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I appreciate the procedures followed by Jonathan. This was from the time I first contacted Honda Ames, throughout. He appeared very knowledgeable and his personality is A-plus! This was from the time I first contacted Honda Ames, throughout. He appeared very knowledgeable and his personality is A-plus! More

by walkr2 Verified Customer Verified Customer

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I scheduled a recall appointment and when I made to my appt after 35 minutes of driving and 30 minutes of waiting, I was told that they don’t have the parts to replaced the recall part needs to be fixed. appt after 35 minutes of driving and 30 minutes of waiting, I was told that they don’t have the parts to replaced the recall part needs to be fixed. They didn’t offer to re schedule me nor a call to follow up on the issue when I was told that they will once the parts are in. It’s been almost a month and still no words from the service department. I’ve been a loyal customer since 2014 and I am very disappointed in how I was treated. More

by jt Verified Customer Verified Customer

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I was told my vehicle needed all the head gaskets replaced and it would cost $4300. I took the car to my mechanic and the radiator just needed replace for $1400. Plus the dealership charged me $95 fo replaced and it would cost $4300. I took the car to my mechanic and the radiator just needed replace for $1400. Plus the dealership charged me $95 for an incorrect diagnosis More

by jla1975 Verified Customer Verified Customer

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Very efficient and thorough with oil service taking very little time. Nice folks to work with. little time. Nice folks to work with. More

by Baleavens Verified Customer Verified Customer

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Very quick to get me in and knowledgeable about my vehicle. Great service all around! vehicle. Great service all around! More

by Jtc050100 Verified Customer Verified Customer

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Great staff who are knowledgeable and friendly. Understaffed in “office” area. Don’t like paying thru sales staff. Understaffed in “office” area. Don’t like paying thru sales staff. More

by NONE3 Verified Customer Verified Customer

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Very helpful and always able to get my auto in for warranty service.The service department guys do a great job.Mr Searcy really went all out getting my sons Honda CR-V repaired after the catalytic co warranty service.The service department guys do a great job.Mr Searcy really went all out getting my sons Honda CR-V repaired after the catalytic converter was stolen. More

by Dlhoeness Verified Customer Verified Customer

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Incredibly pleasant experience for a basic oil and filter change. Genuine/honest professional service. Rare! change. Genuine/honest professional service. Rare! More

by Shawn Gordhan Verified Customer Verified Customer

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Quickly diagnosed the problem and calculated the cost of the repairs quickly! Made the repairs in a short time and sent me on my way. the repairs quickly! Made the repairs in a short time and sent me on my way. More

by Wayne Ellingson Verified Customer Verified Customer

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