Jonathan Chouest | Page 14

They always take great care of the customers Great service as always Got me in and out very fast service as always Got me in and out very fast More

by lesliej Verified Customer Verified Customer

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From the first greeting to the very last the Lexus service experience is always excellent. The cordial, attentive, respectful and knowledgeable staff is always consistent. A+! service experience is always excellent. The cordial, attentive, respectful and knowledgeable staff is always consistent. A+! More

by GAMDARES Verified Customer Verified Customer

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Although this was a free service on the Lexus dealership the work done was perfect and the documentation was spot on. the work done was perfect and the documentation was spot on. More

by MCOMARDA Verified Customer Verified Customer

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I've been a Lexus customer since 2002. I've will remain a Lexus customer mainly for the product and their customer service. LEXUS FOR LIFE. I've will remain a Lexus customer mainly for the product and their customer service. LEXUS FOR LIFE. More

by glamorous2 Verified Customer Verified Customer

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The services receive on Monday at Price LaBlanc was very professional and prompt, in fact, this was one the few times that I ever received service on time. Keep up the good work, I think you guys are doin professional and prompt, in fact, this was one the few times that I ever received service on time. Keep up the good work, I think you guys are doing a fantastic job to please your customers. More

by johnson190608 Verified Customer Verified Customer

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Professional, courteous, and the best concierge, advisor, and mechanic. Saturday, the power went out unexpectedly. Each team member jumped in to assist and remedied the situation immediately with a loaner ve and mechanic. Saturday, the power went out unexpectedly. Each team member jumped in to assist and remedied the situation immediately with a loaner vehicle. More

by TGB8812 Verified Customer Verified Customer

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After pricing tires at different places, the dealership pricing was very good so i purchased them there because they have such a great service dept! pricing was very good so i purchased them there because they have such a great service dept! More

by abcsmith Verified Customer Verified Customer

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Great people move really fast great service alway been great place keep up good work great place keep up good work More

by durrelljthomas Verified Customer Verified Customer

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Poor communication by service rep. Left my car at the dealership for 3 days due to a recall. Didn't hear back from anyone for 2 days. I had to call multiple times to get an update, in Left my car at the dealership for 3 days due to a recall. Didn't hear back from anyone for 2 days. I had to call multiple times to get an update, in which he told me that it was taking longer than expected because there was a delay on getting the part. The rep didn’t provide a direct number so that I could text or call regarding my service (they always send a text to my phone before I leave for when I have questions), he didn’t offer the complementary car wash… I had to request for it when I was on the way to pick up my vehicle after confirming all services that was done to my car. It was also poorly washed which was disappointing because it’s the least they could’ve done after spending so much that day. I’ve been a loyal customer since 2011 and on my second vehicle with your dealership and this was the first time I received very minimal service and communication. I inquired about wanting help on getting my name changed and he said “I think you’d have to get with financials but I’m not really sure.” Seemed like he was uninterested with assisting me. As I was getting ready to drive off, there was a filter on my passenger seat. I got out to ask the guys at the door about it. Turns out that they didn’t replace my filter and claimed it was because the glove box was locked. No one called and mentioned this to me during the 3 days that my car was kept there NOR was it mentioned when I arrived to pick it up! I paid over $1000 on my services that was claimed to be all completed. Had I not sad anything after almost driving off, I would’ve paid for a service that I didn’t even receive. Unacceptable. More

by EMILYTHIVO Verified Customer Verified Customer

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Service personal are friendly and helpful. I’ve been doing business with them for 11 years. Very happy with them. I’ve been doing business with them for 11 years. Very happy with them. More

by Teen7 Verified Customer Verified Customer

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