Jonathan Collister | Page 2

Great experience. We recently purchased a 2016 Terrian Denali from Patrick GMC. When we walked in, the showroom was spacious ,clean and very comfortable. Our sales asso We recently purchased a 2016 Terrian Denali from Patrick GMC. When we walked in, the showroom was spacious ,clean and very comfortable. Our sales associate Johnathan Collister, was very polite and extremely knowledgeable from the mechanicals to the electronics. He sat and took time to help us with the On-star and sync all of our electronics. Before we left he took on a tour of the dealership to introduce us to all departments we might need in the future. I would not hesitate to buy another vehicle or recommend to friends and family Johnathan Collister as a salesperson or Patrick GMC as a dealer. very happy with our experience. More

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Bait and Switch Absolutley, Positively the worst experience I have ever had with a dealership!!! To make a long story short my experience was the classic bait and sw Absolutley, Positively the worst experience I have ever had with a dealership!!! To make a long story short my experience was the classic bait and switch. I had a 30 minute drive into the dealership so I wanted to make sure I had all the correct information from the sales person before driving in. Naturally, after we went for a test drive and went through selection and wasting three hours of my day, did he decide to tell me about additional conditions surrounding my purchase. I was furious!!! I'm in my mid-forties and father of three children. I've purchased several vehicles through the years and have never been treated in such a disrespectful way. I did not purchase a vehicle from Patrick and never will. This is purely a reflection of how Patrick trains their sales people and how they take advantage of customers. It is very clear the instructions are handed from the top down within the organization. More

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