Jonathan Cox
Director of Client Relations
Ed Morse Delray Toyota
2800 South Federal Highway
Delray Beach, FL 33483
Dealership Experience
2 yrs, 11 mos
Industry Experience
10 yrs
Languages Spoken
English
59 Reviews
Write a Review59 Reviews of Jonathan Cox
April 16, 2024
There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of concessions. It needs to be from another dealership, it has to be a certain kind of oil, etc. I advised the advisor that they need to update their signs. More
Other Employees Tagged: John Kirschner, Jim (Big Jim) Riger, Anthony Katzelnik, Justin French, Jovani Caprio, Esteban Ruiz, Taylor Atallo, Josh Tucker, Bruce Rosenberg , Stacy ? was very good but it wasn't her decision
May 22, 2023
Carlos Quezada, Esteban Ruiz y Nicole Minello fueron mi equipo de trabajo, el trato que recibí el día de hoy sobre pasa mis expectativas, excelente servicio al cliente y mucho mejor que mis pasadas experie equipo de trabajo, el trato que recibí el día de hoy sobre pasa mis expectativas, excelente servicio al cliente y mucho mejor que mis pasadas experiencias en esta tienda, la verdad es que vine a la tienda a ver y cuando Carlos Quezada me recibíó junto a mi familia hizo la diferencia, el nos trató como si fuéramos parte de su familia, si hoy tengo que dar estrellas no se hace justicia para la calidad de recibí de Carlos y su equipo de trabajo. Estoy muy feliz con mi nuevo Truck Tacoma. More
Other Employees Tagged: Esteban Ruiz, Nicole Minello , Carlos Quezada
May 20, 2023
The office Manager Taylor Postín was very responsive with my concern that I was not satisfied with my Tundra SR5 lease, finally the Ed Morse Delray Toyota Management gave me different options and today I am my concern that I was not satisfied with my Tundra SR5 lease, finally the Ed Morse Delray Toyota Management gave me different options and today I am driving out my new Toyota Tundra limited☺️🙏, I want to thank Esteban Ruiz the Sales Manager that did an amazing job to make this deal happen, Nicole Minello was my finance manager and she was super efficient and explained all my best options without any kind of pressure. Finally I want to thank Carlos Quezada because he went above and beyond with my concern and he always took my calls and he never gave me a different treatment, he was always a professional, calm and nice. I am satisfied with my purchase. More
Other Employees Tagged: Esteban Ruiz, Nicole Minello , Carlos Quezada, Jody
May 19, 2023
No venía a comprar carro sino a buscar información, pero lo que me cambió de proceder a querer comprar el vehículo de una vez fue la actitud del Señor Carlos Quezada que hizo la gran diferencia por su trato lo que me cambió de proceder a querer comprar el vehículo de una vez fue la actitud del Señor Carlos Quezada que hizo la gran diferencia por su trato al cliente, su conocimiento en el producto que estaba vendiendo y su profesionalismo que me dio esa seguridad que estaba buscando. Quedo muy satisfecho con Ed Morse y especialmente con el vendor señor Carlos y le doy las gracias por hacer de esta venta algo agradable. More
Other Employees Tagged: Jovani Caprio, Alan Luboff , Carlos Quezada
May 19, 2023
Carlos was my salesman Tyler was the finance manager and jovani was my sales manager. I came in early before they open but Carlos came anyway to help me. I didn’t expect to leave with a car but not only the jovani was my sales manager. I came in early before they open but Carlos came anyway to help me. I didn’t expect to leave with a car but not only they got me approved but with a way better car expected. Great team thank you. More
Other Employees Tagged: Jovani Caprio, Tyler Burnette, Thiany Galan , Carlos Quezada
May 13, 2023
Carlos Quezada made it possible, she could go to other Toyota Dealership but Carlos had the time and excellent customer service so we had trust, Carlos selected the vehicle for me and wife and we have a b Toyota Dealership but Carlos had the time and excellent customer service so we had trust, Carlos selected the vehicle for me and wife and we have a beautiful upgrade, we will be sending friends and family because he is a pure diamond. Special thanks to Anthony, Jonathan, Big Jim and Justin for putting all hands together. More
Other Employees Tagged: Jim (Big Jim) Riger, Anthony Katzelnik, Justin French, Tyler Burnette, Esteban Ruiz , Michael Finegan, Carlos Quezada, Jody
April 29, 2023
La atención fue muy muy buena y me he quedado muy impresionado con el buen trato y el profesionalismo, es importante que en las redes sociales sepan cómo Es Morse trabaja y recomiendo a todo el que b impresionado con el buen trato y el profesionalismo, es importante que en las redes sociales sepan cómo Es Morse trabaja y recomiendo a todo el que busca un carro venir aquí. Para todo el equipo gracias y muchas bendiciones, Carlos Quezada el único y el mejor, el que viene a comprar aquí no se va con las manos vacías. More
Other Employees Tagged: Esteban Ruiz , Bret Grebow, Carlos Quezada, Jodian Robinson
April 27, 2023
Carlos Quezada completed a hone delivery, excellent job, Big Jim made it happen, we recommend the store. Carlos is amazing. Big Jim made it happen, we recommend the store. Carlos is amazing. More
Other Employees Tagged: Jim (Big Jim) Riger, Justin French, Tyler Burnette , Carlos Quezada
April 27, 2023
Carlos delivered our car on time and explained all of the new features and set up the XM presets. Big Jim was a pleasure to deal with at the final moments of the transaction. This is the 8th car we have l new features and set up the XM presets. Big Jim was a pleasure to deal with at the final moments of the transaction. This is the 8th car we have leased form this dealership so they must be doing something right. More
Other Employees Tagged: Jim (Big Jim) Riger, Justin French, Tyler Burnette , Carlos Quezada