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Jonathan Henry
Jonathan Henry at Truck City Ford
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Jonathan Henry | Page 2

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Jonathan Henry

August 16, 2023

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Employee Rating

Great communication, honest people, I was able to get an appointment within a week or so. I will definitely continue to do business with them. More

by SUSRIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jospeh Hart

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Aug 17, 2023

Truck City Ford responded

The team works hard to keep the lines of communication open to prevent any surprises We work hard to be able to meet appointments and keep them professional and timely. Thanks for your business.

August 15, 2023

Dealership Rating
Employee Rating

Easy to work with very quickly took care of my issue and got me back on the road More

by Texasterminators64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Scott Jordan, Nathaniel Lewis, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

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Aug 15, 2023

Truck City Ford responded

The goal of our team in the Service Center is to provide excellent service the right way the first time. The center is among the best in the area, and we value your business. Thanks for the rating.

August 14, 2023

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Employee Rating

The dealership really trys to work with you and make sure your get what you want. More

by sscown
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Salinas, Zach Khan, Mike Rodgers, Scott Jordan, Nathaniel Lewis, Joe Vanek , Jospeh Hart

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Aug 14, 2023

sscown responded

Thank you for all your help and working with me and my family.

August 07, 2023

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Employee Rating

Great customer service and quick results. Very clean and made me comfortable in waiting area. Thank You More

by DYVETTES71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Scott Jordan, Nathaniel Lewis, Monica Kinas, Tim King, Joe Vanek , Jeremy Harper, Jospeh Hart, Charity Miranda

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Aug 11, 2023

Truck City Ford responded

We appreciate your business, and your time. The service group works hard to keep your business, and does the work right the first time to avoid additional trips and time. Thanks for your feedback and your rating.

July 21, 2023

Dealership Rating
Employee Rating

Great service as always! Pick up and drop off of my vehicle from home is a great convenience. More

by GRSMITH83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Scott Jordan, Nathaniel Lewis, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

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Jul 26, 2023

Truck City Ford responded

Thanks for your business, and your loyalty. Our service group is highly rated and reliable. The pick up service is relatively new, but has received great success.

July 12, 2023

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Employee Rating

Good service. Personable peeps. Customer service are comfy and close to restrooms and liquid refreshments More

by BURTON.KEVIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Truck City Ford responded

Your feedback ensure wer are doing the right things for our customers. We are a top rated shop, and work hard to keep our reputation solid with exemplary customer service. We appreciate your time, your business, and your rating.

July 04, 2023

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Employee Rating

The service department was very friendly and personally. All my questions were answered and explained to where I could understand them. They did all the work that I requested and more, I wish to thank them More

by BPERKINSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Scott Jordan, Nathaniel Lewis, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

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Jul 05, 2023

Truck City Ford responded

The service group at Truck City Ford is among the best in the state. Customers are always happy, and the reviews help keep us in check for processes. The team is trained to be able to field questions and provide the right information. We appreciate your business, and will hard to keep you as a customer.

June 13, 2023

Dealership Rating
Employee Rating

TRF took great care of me when the dealership I bought my car from wouldn't!!! More

by KERRYCLARK73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Scott Jordan, Nathaniel Lewis, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

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Jun 15, 2023

Truck City Ford responded

Thanks for your business, and your five star rating.

May 31, 2023

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Employee Rating

Very Good Service, The asóciate called me to now about the truck. And my opinion More

by CHARLES.MALDONADO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Scott Jordan, Nathaniel Lewis, Brian Garcia, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

Helpful
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April 18, 2023

Dealership Rating
Employee Rating

Quick and friendly service. It's like they understand I don't want to be there for hours. More

by J.Range
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Scott Jordan, Nathaniel Lewis, Tim King, Joe Vanek , Jospeh Hart, Charity Miranda

Helpful
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Apr 19, 2023

Truck City Ford responded

Thanks for the feedback and your rating. We work hard to provide a top notch customer experience, and use the feedback to find where we are missing the mark in this area. Service visits can be frustrating, but the team at Truck City works hard to take away that perception through great customer service, timely and professional work, and continuing to keep the customer in the loop throughout the process.

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