Jonathan Minichino | Page 33

Great truck, and the service was top knotch. The transition to the new truck was easy and fast. John took care of everything and was well prepared as well as knowledgeable of the truck. I would re transition to the new truck was easy and fast. John took care of everything and was well prepared as well as knowledgeable of the truck. I would recommend his service and will be back next time I need a truck. More

Helpful 0

Report | Print

Walked out of Branhaven KNOWING that Jonathan respected my financial limits --and truly wanted me to be in the Jeep I loved!! Extremely impressed by his professionalism, knowledge & candor. my financial limits --and truly wanted me to be in the Jeep I loved!! Extremely impressed by his professionalism, knowledge & candor. More

Helpful 0

Report | Print

Inquired about a truck through the Internet on Friday night. Got a response email and a phone call from Justin the next day at 9 am. He answered all of my questions. Customer service called a while later night. Got a response email and a phone call from Justin the next day at 9 am. He answered all of my questions. Customer service called a while later to see if I had any other questions. Drove up from Stratford to take a look at some trucks. Jonathon greeted us right as we walked in. He was very pleasant. He showed us the trucks that we were interested in that met our criteria. We took a few of them for a test drive and had as much time to think over our decision with no hassle/no pressure. We then got our truck signed some papers. Great little snack and coffee station inside, hey every little bit made the experience great. Would definitely recommend this dealership. More

Helpful 0

Report | Print

The process was awesome. I inquired online. Got a prompt call back from Justin who followed up with me several times. No other dealer who was given my information followed up like Justin. They gave me Dave call back from Justin who followed up with me several times. No other dealer who was given my information followed up like Justin. They gave me Dave Phillips as a sales rep. I found him to be honest and genuine and although new, he went out fo his way to make it comforatable and find answers when I needed them. He returned emails promptly and sometimes after hours. He made the process easy and quick. The no pressure firendly atmosphere that comes from Rob at the top is felt throuhout the dealership. I have bought many cars and this was the best experience I have has, Thanks guys! Rick Bayuk More

Helpful 0

Report | Print

After speaking to Jamie on the phone I was kindly invited back after submitting a request for a price quote online. I had first entered Branhaven motors back in 2008 for my Jeep Liberty Sport and was helped back after submitting a request for a price quote online. I had first entered Branhaven motors back in 2008 for my Jeep Liberty Sport and was helped politely and professionally at the time by Duncan who was a sales consultant at the time, now four years later he has assumed the role of sales manager and along with one of his sales consultants Jonathan made be feel like part of a family. As a loyal returning customer Duncan pointed me to Jonathan and said "your in good hands" as the sale progressed and he patiently answered my concerns and questions about the 2012 Jeep Compass latitude (which I inevitably bought) with a level of professionalism and friendliness that is so rare in dealers. Originally offering me a great lease deal on it because of my driving habits and low milage tradein they were going to pay me for my current Liberty and lower my payments significantly. When arriving the next day for the pickup of my Rescue Green Compass an unforeseen issue arose that voided the preexisting lease offer. Understandably disappointed at this point I was convinced I was to walk out compassless, however Business Manager Brandon worked for about 3 hours pulling apps and calling banks along with working to resolve my discrepancy ultimately he was so adamant about finding a working rate he came within 13 dollars of my current payment and I jumped on it. Although a longer day than anticipated I was never pressured, uncomfortable or taken for a ride. The men and women at Branhaven Jeep, Chrysler, Dodge are stand up individuals and appreciate your business, I will absolutely be returning there for more than just my scheduled maintenance. More

Helpful 0

Report | Print

On 07-03-12 I purchased a used 2009 Dodge Ram 1500 crew cab. I was told that prior to receiving the vehicle is would be detailed, waxed and given the 125 point inspection being that it was being sold as a cab. I was told that prior to receiving the vehicle is would be detailed, waxed and given the 125 point inspection being that it was being sold as a "certified" vehicle. On 07-05-12 I picked up the vehicle and drove it home. On the way home I noticed that there was an abnormal noise coming from the front end. I returned the vehicle immediately to the dealership and a mechanic was able to go for a ride with me to try and figure out the problem. An attempt was made to fix it. After leaving the dealership I noticed the noise was not fixed but elected to not return until the next day. The next morning another noise was found by me in the front end. I decided to go over the truck thoroughly and found that it was never waxed or detailed like promised. There was grim on the interior center console and dog fur underneath the rear seats. A phone call was placed to the dealership and an email was sent noting my displeasure. I immediately returned the vehicle to the dealership, explained my findings and left the vehicle to be serviced and all problems addressed as they should have been prior to me taking possession of it. It is currently still at the dealership (07-08-12). Everyone I dealt with at the dealership was very nice and very accommodating. My displeasure is that I was promised a vehicle that was supposed to have been given a thorough check and detailing and I was not given it. More

Helpful 1

Report | Print

I was not traeted like i was just a sale but like i had been a customer at the dealership before.I was never pushed or rushed to make a decision on a car but was given many diffrent options until I found w been a customer at the dealership before.I was never pushed or rushed to make a decision on a car but was given many diffrent options until I found what worked best for me.Great people and great dealership.Its that kind of service that i strive to provide in my own small buisness and was very happy to recieve the customer focus and care.All of my friends will be told about my experience at Branhaven Motors.Thankyou,Thankyou, Thankyou!!By the way we LOVE the jeep we leased and will be back in 39 months.Duncan ,Mike, Jonathan,and Brandon thanks for all you do!! Deb and Mike Forese More

Helpful 0

Report | Print

Purchased a vehicle and felt like I got a great vehicle for price. Was very excited and didn't notice they didn't put gas in truck when I drove off. Also, despite signed paperwork stating they activated sa for price. Was very excited and didn't notice they didn't put gas in truck when I drove off. Also, despite signed paperwork stating they activated satellite radio they did not. Today is day 26 and vehicle already had to go in for service. It's been 5 days and part is still not in. These are the reasons I would not recommend. Other things that did NOT bother me but feel I need to mention is child did walk into room while signing paperwork and sale got pushed back due to all sales they had going on. Again those issues didn't bother me but felt it may bother others so I mentioned it. I did think salesman was great, but should had checked radio and gas before having me come to finalize everything. I understand things go wrong but feel its been long enough waiting for part. It is my 3rd GM vehicle and still trust in their vehicles to purchase another More

Helpful 1

Report | Print

Easily the best car buying expierence ive had. My salesman Jonathan was friendly and straight forward. No games were played at all. A fair price was given for the vehicle purchased and for my trade. salesman Jonathan was friendly and straight forward. No games were played at all. A fair price was given for the vehicle purchased and for my trade. All done with the dealers first offer no back and forth at all. Everything was done by jonathan to make the deal very easy and enjoyable. Howard was also very friendly and easy to work with to everything that was promised was done no questions asked. I will use the dealership again and would highly recomend both Jonathan Minichino and branhaven dodge. More

Helpful 0

Report | Print

Bought a jeep cherokee from Johnathan in March 2012 he Bought a jeep cherokee from Johnathan in March 2012 he was very knowledgeable and helpful with my sale really went above and beyond would highly Bought a jeep cherokee from Johnathan in March 2012 he was very knowledgeable and helpful with my sale really went above and beyond would highly recommend him for any car purchase rich v More

Helpful 0

Report | Print