Jonathan Powers | Page 3

Daughter Car Purchase Excellent experience with an out of state purchase for my daughter that just graduated from the University of Tampa. They handled all aspects of the t Excellent experience with an out of state purchase for my daughter that just graduated from the University of Tampa. They handled all aspects of the transaction and made her feel comfortable even though I was in another state at the time of purchase. More

Report | Print

Honda review I think there should be snacks available to the clients, especially when they are stuck there after hours. And those small bottles in my opinion speak I think there should be snacks available to the clients, especially when they are stuck there after hours. And those small bottles in my opinion speaks to how your see your customers More

by Mramonlthompson Verified Customer Verified Customer

Report | Print

Quick service for bad battety The Kuhn service team was great and had my battery replaced in about 30 min. My issue is with Honda whose factory installed batteries last only about The Kuhn service team was great and had my battery replaced in about 30 min. My issue is with Honda whose factory installed batteries last only about 18 mos. with an all electronic system you have no clue that your battery is dying until it leaves you somewhere. More

by GTABEMJE49 Verified Customer Verified Customer

Report | Print

Pleasant Experience Chose this dealership as my experience at my close dealership was very disappointing. They made me feel like they wished to have my business. When I m Chose this dealership as my experience at my close dealership was very disappointing. They made me feel like they wished to have my business. When I made an offer they came back with a counter offer quickly and not some jumbled confusion so the customer would be clueless as to what he was paying.. Financing was quick and easy to understand. Much better than my experience 3 years ago More

by Dan321 Verified Customer Verified Customer

Report | Print

Thank you for helping to make purchasing a new vehicle so enjoyable. I enjoyed the no pressure to purchase & willingness to answer all questions & available a for helping to make purchasing a new vehicle so enjoyable. I enjoyed the no pressure to purchase & willingness to answer all questions & available after the sale More

by MCLJM4 Verified Customer Verified Customer

Report | Print

Excellent service Stressful process but I have been treated very well. Which is why I keep coming back. Although I cannot remember everything in the car buying process, Stressful process but I have been treated very well. Which is why I keep coming back. Although I cannot remember everything in the car buying process, what I do remember is they made me feel comfortable and not pressured. More

by Tayc1130 Verified Customer Verified Customer

Report | Print

Customer service overload!! My car had been giving me issues for the past year and I had other car problems there after. I had been doing online research for the past 3 weeks and My car had been giving me issues for the past year and I had other car problems there after. I had been doing online research for the past 3 weeks and narrowed down my findings to another dealership down the road and Kuhn Honda. My experience with the other place isn't worth mentioning. However, John at Kuhn Honda made my car shopping experience a fantastic one! From the moment we arrived to the moment I drove off the lot in my Pre-owned, certified vehicle, John was so attentive and truly gave me the Kuhn, customer service experience. I do feel like negotiations with the general manager could've been better, but for the features and condition that my car is in, I couldn't ask for more. Thank you, John, for helping this educator. I was right at budget and you and Kuhn Honda helped to make my commute to work, a safe and pleasurable one. More

by Lynn8888 Verified Customer Verified Customer

Report | Print

Maintenance Repair I had service maintenance done on my Honda Civic. Tony Looney and Kevin Loubier were excellent. I am very pleased with my service work. Thank you. I had service maintenance done on my Honda Civic. Tony Looney and Kevin Loubier were excellent. I am very pleased with my service work. Thank you. More

by rocco1035 Verified Customer Verified Customer

Report | Print

Honda CR-V purchase from Kuhn Honda in Tampa, Fl. Jonathan Powers let my wife and I take our time to look at the CR-V as well as shop other makes at other dealerships. We met with Johnathan several ti Jonathan Powers let my wife and I take our time to look at the CR-V as well as shop other makes at other dealerships. We met with Johnathan several times over a couple week period, as we continued to narrow the field of cars we were interested in. He had a very low pressure approach, but was extremely informative about the CR-V. Just the right sales technique. Kuhn has an excellent sales person in their employ. Thank you Jonathan; we are very happy with our decision of the CR-V. More

Report | Print

Confusing, incomplete and blind sided With great regards I put a lot of trust in the dealership from a reference. The process has been extremely confusing. My deal amounts and loan were in With great regards I put a lot of trust in the dealership from a reference. The process has been extremely confusing. My deal amounts and loan were incomplete and changed without my knowledge. I was not contacted in regards to issues. I felt lured in to discuss problems instead of being told directly what was happening with my car buying process and the immediate attention needed. I believed I was leasing a car as of the 16th of March. I occupied the vehicle and left on my way. I was then told by my sales rep that I needed to come in to sign some paper work in the event my payment “improved”. To my knowledge and improvement is a better outcome. However my payment actually increased as well as my type of commitment changed from lease to finance right in front of my eyes. I was not giving the proper option as to how I wanted to proceed in the car buying process after my lease was denied. This approximately 2 weeks after I left the dealership. Now the offer was resubmitted and my credit was proceed (again without my consent to move in this direction) and presented to me. I felt trapped with not many options given my car buying process was to rid a current vehicle that needed major repair. I finally agreed to just accept the situation as I had no other plan. I was promised a free tint for the inconvenience and left the dealership. Another week passes and I show up for my “tint per the mishap” and no one including my sales rep knew why I was even there. I was asked to sit and wait for about 30 mins after telling them my reason for the visit. When my sales rep returned he brought me news regarding my loan again stating more documentation was needed. Of course I’m now super concerned at what’s really happening. My trust is totally gone at this point. My car was taken ack about an hr after my arrival and I was given a loaner vehicle. I return for pickup and there are large bubbles in a few areas of tint throughout the car. I immediately call my sales rep and he referred me to my warranty information and to give it a few days. Here I am a week later after the tint. Lots of bubbles in more than 3 windows, no status on my loan, my previous car in which they took for my trade is now showing delinquent due to this dealership not completing the loan. So as of today I’m unsure if I have a new car or if I have a one working older car, BUT I’m still driving a new Accord with horrible tint and I guess all I can say is this experience has sucked. Don’t waste your time you’ll end up screwed in the end. More

Report | Print