"Great customer service"
Jonathan went to great lengths to make this deal happen and was a pleasure to work with. He kept in touch regularly and answered all questions on a very timely basis. Highly recommended!
Other Employees Tagged:
"Leasing a RX350"
I really liked Jonathan’s sales approach and his suggestion to take home a demo SUV for my wife to drive and ultimately our decision to buy
"Amazing just like Lexus!"
Very impressed from the first interaction to the last! Was a current Lexus owner and looking to make an upgrade, wanting to check out the new UX Hybrid. Jonathan was great from the start, helped me locate the perfect car, after many phone calls and emails we made it happen after I saw the one in the perfect color!
Very pleasant dealership to work with, fast and efficient, no pressure and laid back.
The only negative mark I would give is the "extra" products up-sell in the finance office, but this happens at all dealerships, some worse than others. No worse than others just get frustrated with this part is all. I appreciate being showed the products but once I say no I mean no.
Love the deliver process, super organized and Chis was very well educated with all the functions of the car and completely answered all of my questions.
All in all I will be back again in the future and would recommend this dealership to friends and family for their car needs.
I have also serviced my previous Lexus here and also had a great experience with service as well.
"Saleperson great but not completely organized."
Had to wait for dealership to install film on car. We purchased on Monday and picked up Saturday. Other then that, good overall. Thank you.
"Great buying experience"
The buying experience at Lexus of Wayzata was excellent. John was very helpful without being pushy at all. Once we were ready to buy, the process moved pretty quickly and with very little waiting around. Will definitely look here for future car buying needs.
"New year new car :)"
Jonathan is very nice sales person and Jim from finance was very knowledgeable so process was very easy. I’m very happy with my purchase so far.
Very professional and service oriented. Nice people. Lots of attention to the customer. Made me feel like I was a priority. That is all I wish to write
Other Employees Tagged:
, Jen. Wayzata store. Very knowledgeable. Sorry do not recall last name
"Jon riches is the man. "
Wonderful, no pressure sales. I got the car I wanted, at a price I was comfortable with. I can’t say enough about my experience at Lexus. Very happy all around.
"Great experience with Jonathan Riches"
Great experience, largely due to John Riches, who not only sold us the vehicle, but also advocated for us throughout the process. He was exceptionally knowledgeable. He was always patient and provided us with the most accurate car information. He never tried to force the sale, and insisted that we take our time to make the best decision. After we found some issues with the car, he immediately contacted us to help us resolve. Absolutely the best car salesman with whom I have ever worked.
"2017 Pierson n200t purchase"
Our experience was excellent and our sales person was really professional and helpful the Pierson family was extremely happy with there
Experience !! We were very happy!!