The customer service is excellent and efficient.I would recommend Gerald and dealership.Great selection of vehicles.The facility is well kept and immaculate, wonderful lounge area.
We have always been so satisfied with the sales and service reps. at the Wayzata Lexus dealership. This is our four Lexus - three RXs - and now our first NX. Gerald was wonderful to work with again and Christopher, the tech guy, and Becky S. who did our closing and all the necessary paperwork, were so thorough in their explanations and patient with us when we had to plead ignorance. Thanks once again for such a pleasant buying experience.
"Great service, great experience"
- Troy N.
Lexus of Wayzata gave us a great experience. Gerald Franti did an awesome job. He is knowledgeable, personable, and considerate of the buyer's requirements. Not pushy. Becky Stenson was a joy to work with as well. Overall an unusually pleasant car buying experience.
- Clarice 88
I was very satisfied with buying my Lexus. I especially liked that they brought it to me and I didn't have to drive to Wayzata. It will probably be my last car.
"Patience and Professionalism"
Learning and comparing features of the Lexus vehicles we were considering took time. We were afforded all we needed and feel that we got the right car for us and our welcome to continue to learn at any time from the Lexus team.
"Outstanding and pressure free"
This is my 5th Lexus and I love the experience and professionalism with Lexus of Wayzata every time. Gerald was knowledgeable, fair, flexible and professional.
"Extraordinary and stress-free experience!"
We had the pleasure of working with Gerald on two transactions in the last month. Gerald provided exceptional, efficient and consistent customer service. Thank you!!
"lexus sales staff"
- not happening
Gerald, Eric and the entire team in Wayzata Lexus makes buying a car as smooth as possible. Never fell pressured or rushed to make a decision. This is our 4th SUV from Wayzata location and we are looking forward to years f service from the new RX350
Gerald and Dave did an excellent job locating the exact vehicle I was looking for. The sales process was seamless and was handled efficiently. This was my 2nd purchase with Lexus Wayzata and I highly recommend them!
"Overall Great Experience!!"
Ahead of the end of our lease, we met with Gerald to go over options to decide if we would buy, lease a new car, or just turn our current leased car in. Gerald is the best! He is knowledgeable, thorough, fun, honest, and is exceptional in his ability to ensure you understand every aspect of purchasing or leasing a vehicle. Afterward, he continues his high-level service by following up re new vehicle plates and ensuring any additional questions that may have come up are answered. He is exceptional.
The dealership is impressive. They definitely make an effort to ensure the customers’ comfort. The waiting area is clean, comfortable, and stocked with a nice variety of refreshments and treats, as well as a good selection of newspapers and magazines. From past experience, the service department is also very good.
The other staff interactions were also at a high level. Becky made the financial process quick and simple. Eric was extremely thorough, knowledgeable, friendly, and went out of his way to ensure we understood the car’s features, technology, etc.
We had a great experience and would highly recommend the Wayzata Lexus dealership!