Jonathan Smith | Page 12

It was obviously a busy day for the service team but I was welcomed in and treated as if I were the only customer there. The waiting area was tidy with snacks, drink and WiFi. Car was returned in just ove was welcomed in and treated as if I were the only customer there. The waiting area was tidy with snacks, drink and WiFi. Car was returned in just over an hour and had been washed. Very good service, keep it going! More

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Just an oil change but very nice. I came in for an oil change without an appointment on a Friday afternoon and I got in out fairly quickly. Nice waiting area and friendly people to wor I came in for an oil change without an appointment on a Friday afternoon and I got in out fairly quickly. Nice waiting area and friendly people to work with. pleasant experience. More

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oil change Had a pleasant experience with getting my vw oil changed. The service was quick and efficient. Thank you for also washing my car. You're the best. Had a pleasant experience with getting my vw oil changed. The service was quick and efficient. Thank you for also washing my car. You're the best. More

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New tires for 2001 VW Eurovan It has become almost impossible to obtain tires for my 2001 VW Eurovan. Under stricter restrictions w/r to load ratings, the Michelin tires which wou It has become almost impossible to obtain tires for my 2001 VW Eurovan. Under stricter restrictions w/r to load ratings, the Michelin tires which would previously have been installed on the vehicle may not be. Your staff found a tire to do the job at an excellent price and installed them in one day. It is the best choice that was available. The ride, though, is not what would have been given by the Michelin tires. It is softer, and less stable, but that is not something you control. A written statement of the warranty terms for the tires is not provided. It should be. I am expected to trust that the verbal explanation of the warranty is correct, that I will remember the terms, and that the will be honored should I have need to use the warranty. More

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Countryside Volkswagen Great service! I own two Volkswagens. Countryside is my ‘go to’ dealer / service center for everything car-related!! I never like paying the bill b Great service! I own two Volkswagens. Countryside is my ‘go to’ dealer / service center for everything car-related!! I never like paying the bill but I know my car will run like a top! More

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Quick and Professional Had a 7:30 am appointment and they were ready as I arrived. My appointment was for a recall and minor repair. 20 minutes later our vehicle was finishe Had a 7:30 am appointment and they were ready as I arrived. My appointment was for a recall and minor repair. 20 minutes later our vehicle was finished and washed. Love this dealership and will continue to use them. More

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2018 Tiguan in for recall item, oil change My 2018 Tiguan in for 10,000 mile check up, oil change and recall item. Scheduling was very easy and staff courteous and efficient. I’ve been very ple My 2018 Tiguan in for 10,000 mile check up, oil change and recall item. Scheduling was very easy and staff courteous and efficient. I’ve been very pleased with my purchase so far. More

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Scheduled oil change & recall repair Staff was helpful, efficient. Work was done in timely fashion. Thought the price was little steep for the service but I'm confident it was done corr Staff was helpful, efficient. Work was done in timely fashion. Thought the price was little steep for the service but I'm confident it was done correctly More

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Glad to have found a new home for my GTI.. This was the first time I visited this Autobarn location since my original dealer closed their doors. I have to say I was impressed across the board. This was the first time I visited this Autobarn location since my original dealer closed their doors. I have to say I was impressed across the board. I was greeted immediately by Jonathan Smith before I even got into the service area! The lounge is huge and comfortable, there's snacks, coffee and water. Even iPad devices for surfing the web. They go through all of the services with you, make sure you understand pricing and timing and even provide a shuttle or a loaner car if you need one. Plus they have lots of VW enthusiasts on staff, so it makes it even more of an inviting environment. I look forward to the next visit, and I know my car is in great hands! More

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Great Service Best dealer service. They keep in touch and give you progress reports, but best of all they don’t keep you waiting and waiting! Definitely come here f Best dealer service. They keep in touch and give you progress reports, but best of all they don’t keep you waiting and waiting! Definitely come here for service! More

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