Jonathan Smith | Page 11

AS always, friendly, professional & comprehensive service. Had an appointment for one reason and they were able to find another issue that they were able to resolve while I was there, saving me anot service. Had an appointment for one reason and they were able to find another issue that they were able to resolve while I was there, saving me another trip back to the service department. More

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Friendly and fast service. They kept me informed and offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. More

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great service I came in for the bottle replacement and they also did the recall sunroof and module and recoded the keys great work one again as usual I came in for the bottle replacement and they also did the recall sunroof and module and recoded the keys great work one again as usual More

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My wife and I have purchased six new Volkswagens from this dealership over the years. From sales to service, we have enjoyed top quality. I am deducting one star, because I was called and told a valet wa this dealership over the years. From sales to service, we have enjoyed top quality. I am deducting one star, because I was called and told a valet was on the way to pick me up after the service. I waited at my front door for approximately one hour before the valley arrived. when I arrived at the dealership, they apologized and said they rerouted the valet. I was frustrated waiting so long at my front door. It would have been nice to have been given a call to advise me there would be a delay in my pick up by the valet. More

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Jonathan was very professional and polite. I couldn’t get scheduled for an oil change but decided to stop in to see if they could squeeze me in. He checked and actually finished ahead of schedule! scheduled for an oil change but decided to stop in to see if they could squeeze me in. He checked and actually finished ahead of schedule! More

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First oil change of a new car. My service agent was Jonathan Smith and he did a nice job getting me checked and the oil change accomplished in the later afternoon on Saturday the 4t My service agent was Jonathan Smith and he did a nice job getting me checked and the oil change accomplished in the later afternoon on Saturday the 4th. A nice and professional transaction. More

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Quick I was greeted promptly and was in and out in less than an hour. I won't go to any other VW dealership because of the great service! I was greeted promptly and was in and out in less than an hour. I won't go to any other VW dealership because of the great service! More

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I have been going to this dealership for my oil change for over 10 years now , they are very helpful and doing a great job every single time,, for over 10 years now , they are very helpful and doing a great job every single time,, More

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I came in for an oil change and tire rotation. I also had a concern about a sound I was hearing. Jonathan was wonderful - he Acknowledged my concern and took care of it. He also gave me timely updates on the a concern about a sound I was hearing. Jonathan was wonderful - he Acknowledged my concern and took care of it. He also gave me timely updates on the progress. I cannot praise Jonathan and the service he provided enough. Anything car related always seems like a headache to me, but Jonathan made it painless. Thank you. More

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Jonathan was great Communication with Jonathan was great and service was as expected and timely. Jonathan communicated what was covered under the 20K plan and what wasn Communication with Jonathan was great and service was as expected and timely. Jonathan communicated what was covered under the 20K plan and what wasn't and let me know about tire plan. More

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