Jonathan Summons | Page 2

Had a great experience at the VW dealership. Salma was knowledgeable, friendly, and made the process easy. Bennie worked hard to find a deal and terms that I was comfortable with. Both were prof Salma was knowledgeable, friendly, and made the process easy. Bennie worked hard to find a deal and terms that I was comfortable with. Both were professional, transparent, and genuinely focused on making sure I was happy with my purchase. More

by lauren.gaines88 Verified Customer Verified Customer

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Very intentional. Very responsive. Goes to the extreme to accommodate. Very pleased with the service. Very responsive. Goes to the extreme to accommodate. Very pleased with the service. More

by derek80 Verified Customer Verified Customer

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I had the most seamless and best car experience with Phi and Lee at Volkswagen of Little Rock! Thank you Volkswagen of Little Rock for your top tier customer care! and Lee at Volkswagen of Little Rock! Thank you Volkswagen of Little Rock for your top tier customer care! More

by bridget.aaron Verified Customer Verified Customer

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Phi is an exceptional salesman who assisted me throughout the entire process, ensuring that everything went smoothly and efficiently. the entire process, ensuring that everything went smoothly and efficiently. More

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Great crew! Everything was handled in a timely manner. Will be my preferred dealer for the foreseeable future. Everything was handled in a timely manner. Will be my preferred dealer for the foreseeable future. More

by element_01234 Verified Customer Verified Customer

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Kareem as I call him was very kind and helpful. A patient person who made sure I was comfortable and understood every part of the process. I do feel I should have received full trade in value for A patient person who made sure I was comfortable and understood every part of the process. I do feel I should have received full trade in value for my 2024 vehicle. Other than that, I am well pleased with my putchase. More

by RJ Verified Customer Verified Customer

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Dylan was very personable and helped make my first experience with the team very rewarding. I’ve previously worked with Jonathan and together, they were able to keep a smile on my face and put me in s experience with the team very rewarding. I’ve previously worked with Jonathan and together, they were able to keep a smile on my face and put me in something I TRULY wanted. More

by dennis.keidra Verified Customer Verified Customer

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Great staff. Everyone was very helpful. I enjoyed witnessing everyone working together as a team. Everyone was very helpful. I enjoyed witnessing everyone working together as a team. More

by shanique.mcgaughy Verified Customer Verified Customer

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I'm in love with my new car. Everyone there were friendly and professional. Phi wasn't pushy with me and I like that. He was able to give me everything I didn't know I wanted. So Everyone there were friendly and professional. Phi wasn't pushy with me and I like that. He was able to give me everything I didn't know I wanted. Some where down the line, if I need a new car, I will for sure to come see them first. I've told everyone about my new car and how great Phi was. Thank you!! More

by shana010 Verified Customer Verified Customer

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Very poor administration communication between management/service. Slade our salesman did a fair sales job. Finance dept was professional. No one followed up on the vehicle I was buying to see if management/service. Slade our salesman did a fair sales job. Finance dept was professional. No one followed up on the vehicle I was buying to see if it was complete as ordered from GM. I drive 3 hours to find the floor mats were not put back in, only one key fob, and only 2 of the four tires were replaced which Bennie stated the GM told service to replace all 4 tires. I had reluctantly agreed to pay the overpriced amount of $2500 for the 4 tires, TPS and alignment but was really disappointed especially when Bennie said he didn’t think he could do anything but he would try. Bennie was able to talk to the GM and take 600 off of the 2500 which helped. If I had to write the dealership on one to 10, I would give it a five + I would not recommend the dealership to anyone else. I do not like to give bad reviews, but I do not have a choice with this situation because I think this dealership needs to hear the ugly along with the good so you have a opportunity to improve. More

by sattler.ray Verified Customer Verified Customer

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