Jonathan Valdez | Page 24

Jonathan was very professional and helpful Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we h Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we had drove up there and found a few small details that required to leave the car again Overall great customer service from him More

Report | Print

Service Center I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and will return for all my car needs! Thank you Goodson Acura of Dallas for being so awesome!!!! More

Report | Print

Excellent service Easy scheduling and quick in and out service. Every thing top notch! Work was completed quickly and to my satisfaction. Very easy to get car in on sh Easy scheduling and quick in and out service. Every thing top notch! Work was completed quickly and to my satisfaction. Very easy to get car in on short notice. More

Report | Print

A1 Service Always. 5 Stars is not enough to rate Goodson Acura. I've always received the best service here out of all the businesses I've dealt with in the metroplex and 5 Stars is not enough to rate Goodson Acura. I've always received the best service here out of all the businesses I've dealt with in the metroplex and not just dealerships. Johnathan Valdez is my normal service adviser and he is always upfront with me about recommended maintenance for my Acura. He's honest, courteous and knowledgeable. If you want to make sure your investment lasts a lifetime, take your car or truck to Goodson Acura where they treat your vehicle like it's their own. More

Report | Print

In and out fast for a service Friendly and knowledgeable staff Fast turn around Waiting room you can actually get work done Price and description of the work was adequate T Friendly and knowledgeable staff Fast turn around Waiting room you can actually get work done Price and description of the work was adequate Thank you More

Report | Print

oil change We are pleased with the service. Jonathan Valdez had a Great level of service; which also made the experience of servie a Goodson level of GREAT SE We are pleased with the service. Jonathan Valdez had a Great level of service; which also made the experience of servie a Goodson level of GREAT SERVICE! Smile. THANKS. More

Report | Print

Service Dept They are prompt, professional and courteous. Highly recommend Goodson. And they are conveniently located in Dallas proper. Both the sales departmen They are prompt, professional and courteous. Highly recommend Goodson. And they are conveniently located in Dallas proper. Both the sales department and service department work hard to get the right result. More

Report | Print

Excellent Service Experience!! I had an amazing experience with Goodson Acura last week. I took my TL in for the airbag recall. The service advisor who took my appointment was Jon I had an amazing experience with Goodson Acura last week. I took my TL in for the airbag recall. The service advisor who took my appointment was Jonathan Valdez. He was very professional and assuring that my safety was the #1 priority. He set the expectation of what I could expect from the time I dropped off my car to the completion of service. Upon arrival of my appointment, Jonathan was not available, but Richard Furtch greeted me with a smile and proactively took action to get me in and out with my Enterprise rental. Again, Richard was assuring and advised me not to worry about anything. Although this was not my first experience at Goodson, I have always appreciated the professionalism of the service advisors and the friendliness of the all of the support staff. A few months back I had to take my car to Vandergriff Acura in Arlington and vowed never again take my car to that dealership because their staff was not customer focused, poor waiting area and their overall inability to communicate effectively (I was receiving numerous calls from their marketing department and thought the calls were a scam because they did not identify themselves). Once my car was ready, I received a call from Jonathan, and was provided a verbal explanation of service and was emailed details on future service needs. Everything was broken down and prioritized and I did not walk away feeling as though I was being hustled or the dealership being shady. Both Jonathan and Richard were delightful, approachable to ask questions and did not rush me at all. My needs were met to my satisfaction. Overall, my experience was 5 stars across the board. I will continue to have my car serviced at Goodson! More

Report | Print

Best Service in the Metroplex Goodson Acura always takes care of me. I wouldn't take my vehicle any other dealership. I always feel welcome and the service is spot on. I recommend Goodson Acura always takes care of me. I wouldn't take my vehicle any other dealership. I always feel welcome and the service is spot on. I recommend Goodson over any other dealership when it comes to knowledge and customer relations. Service you can always count on. More

Report | Print

recall Whether we were seeking information over the phone or in person, we received helpful, respectful service from the time we first learned of the airbag Whether we were seeking information over the phone or in person, we received helpful, respectful service from the time we first learned of the airbag recall until our car was ready. More

Report | Print