Jonathan Weinberg

Clay Cooley Nissan responded

Hello Carlyn.1903, We apologize for the frustration you've experienced during the process. We understand that dealing with multiple contacts and repeated information can be challenging. We also regret any delays with the bank's funding process. Your feedback is important, and we will work to improve our communication and efficiency to make future interactions smoother. Thank you for sharing your experience. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Rubwar08, Thank you for your kind words! We’re glad we could provide fast, effective, and efficient service, and that we were able to go above and beyond to help you find a comfortable payment plan and a reliable vehicle. Your satisfaction is our priority, and we appreciate your trust in us. If you need further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Tarik0, We sincerely apologize for the delays and inconvenience you experienced. It’s unacceptable that your vehicle wasn’t inspected properly upon arrival and that you had to repeatedly adjust timelines. We understand how frustrating the process, especially with multiple document signings, must have been. Your feedback about our service departments is taken seriously, and we will work to improve communication and efficiency moving forward. Thank you for bringing these issues to our attention; we value your feedback and hope to better serve you in the future. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Michaelwalker2480, Thank you for sharing your fantastic experience with us! We’re thrilled to hear that you found a real working car at our lot. It's always our goal to provide a great selection and knowledgeable service to help customers like you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-20000

Clay Cooley Nissan responded

Hello Nadinewilliams2817@yahoo.com, Thank you for your kind words! We're thrilled to hear that you found our team to be nice and friendly. Your recommendation means a lot to us, and we’re excited to welcome your friends and family to see Clay. We look forward to providing them with the same great experience you had. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Ctedmerson, Thank you for your feedback, and I apologize for the experience you've had with your vehicle purchase. We take customer concerns seriously, and it's disappointing to hear about the issues with the check engine light and the service you received. We strive to ensure that all our vehicles are thoroughly checked before sale, and I understand your frustration regarding the repairs needed. Please contact us directly so we can address your concerns and work towards a resolution. Your trust is important to us, and we want to make this right. Clay Cooley Nissan

Clay Cooley Nissan responded

Hello Millagegloria, Thank you for your kind words! We’re thrilled to hear that you experienced great customer service and that our team was willing to assist with all of your needs and questions. Your satisfaction is our priority, and we appreciate your feedback as it motivates us to continue delivering exceptional service. If you have any more questions or need further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Donniemcdonald778@yahoo.com, Thank you for your fantastic review! We're thrilled to hear that your buying experience was totally awesome. It's great to know that the process of test driving and purchasing the vehicle was quick and efficient for you. We strive to provide a seamless experience for all our customers, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Jemmosher, Thank you for your positive feedback! We’re glad to hear that you found it very easy to work with us and appreciated the alternate choices we provided. Our goal is to ensure that you feel empowered as the decision maker throughout the process. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Greeneyez186@gmail.com, Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team. Your appreciation for our enthusiastic service means a lot to us. We strive to make every visit enjoyable, and it’s wonderful to know we succeeded with you. Thank you for choosing us, and we look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B John son Fwy, Dallas, TX 75237 (972) 709-2000