"The process of buying a vehicle can often be somewhat..."
The process of buying a vehicle can often be somewhat painful... With Audi North Atlanta, this was definitely not the case. The dealership is clean, modern and well laid out. All the staff that we interacted with were highly professional and friendly. In particular we’d like to praise our Audi Sales Specialist, Marcus Freeman who assisted us from selecting a vehicle to test driving and ultimately purchasing our brand new Audi Q5 55 TFSI-e.
"I must say I was very impressed with the patience our..."
I must say I was very impressed with the patience our sales person Jong Kim exhibited on our visit to the dealership, especially considering the SUV we chose was not an Audi. His assistance in making sure that all our questions and concerns were met really meant a lot to me. He wasn't just concerned about making a sale but satisfying the customer as well. The process was a little lengthy because of the number of customers buying on a Sunday, but over all I am very satisfied.
"Bait & switch, highly unethical. I utilized the..."
Bait & switch, highly unethical.
I utilized the online chat and detailed my requirements. I was then contacted by Jong Kim via email stating that he had two vehicles that fit my requirements and an invitation to come in for a test drive. I live an hour and a half from the dealership and arrived on time for my appointment. In fact, Jong Kim did not have any vehicles that met my requirements and he tried to upsell me into something more expensive. He then brought Dominic Dorn to meet me and I was told they would work with me on price. Again, I was very specific on my requirements including price. The new price was not close to what I asked for and the other vehicle did not have a required option.
This dealership wasted my time and was insulting. Check the other Audi dealerships in the Atlanta area. I went to all 4 and had a great experience at each, except for Audi of North Atlanta.
Other Employees Tagged:
"Audi North Atlanta provided a very good sales experience...."
Audi North Atlanta provided a very good sales experience. We worked with Jong, Stephan and Dominic to purchase our Audi A4 CPO. We received a fair price and the sales staff continued to work with us despite our many questions and visits to the dealership.
Other Employees Tagged:
"I found a 2013 CPO Audi allroad on the dealer's..."
I found a 2013 CPO Audi allroad on the dealer's website...from the 1st time I called, Jong Kim was outstanding...very helpful, answered all my questions, very quick/prompt to return calls and emails, worked very hard to make me comfortable that I was getting the best deal possible. I drove 2.5 hrs to purchase the car. Jong was again awesome in person at the dealership. He and the CPO sales manager Greg did all they could to help me get the best deal and be satisfied. I appreciate all of their hard work and would ABSOLUTELY recommend Audi North Atlanta to anyone in the market for a new Audi. I will definitely look their way when I am in the market for another Audi.
"Thanks Jong for keeping us entertained for so long while..."
Thanks Jong for keeping us entertained for so long while we were waiting for our paperwork to go through! I found this car on the internet, while searching through Nalley Honda's cars, which is owned by the same dealership group. I sent an email to Jong who replied right away and I was able to test drive the car that I ended up buying within 10 minutes of walking on the lot. The only reason I gave the overall experience a 4 was because the loan I was asking for wasn't very much and could have been processed quicker by the Finance Manager. I highly recommend Jong if buying a car at Audi of North Atlanta.