Joni Michaelis

Is ok not the best. There are better dealerships out there were you get a better deal for your money There are better dealerships out there were you get a better deal for your money More

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Experience Great experience! I would highly recommend their service department to anyone that has a Mazda. Prior to owning the Mazda I had a Lincoln and had th Great experience! I would highly recommend their service department to anyone that has a Mazda. Prior to owning the Mazda I had a Lincoln and had the same great experience. More

by HARRYCRAIG Verified Customer Verified Customer

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Always great service The service professionals are always respectful and explain things well to me. They are flexible as well. I hit a giant pothole and had to move my app The service professionals are always respectful and explain things well to me. They are flexible as well. I hit a giant pothole and had to move my appointment up a day earlier (my original appt. was for new tires ironically). Not only did they replace my tires in a timely manner, but they also checked my alignment since I told them I hit a pothole. I always feel comfortable coming here for service. More

by Bartonalaina Verified Customer Verified Customer

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Disappointed I arrived for my 10:30 appointment at 10:15 this past Friday. I told them I Was going to see my spouse at the hospital later & would be back later. I I arrived for my 10:30 appointment at 10:15 this past Friday. I told them I Was going to see my spouse at the hospital later & would be back later. I came back at 2:30pm to pick up the Lincoln, and was told by the receptionist she didn’t have the invoice from the service department yet. She requested it and Received it after they finally total the charges. Then service person came in and told me that the finally found my car at the far end of the lot & would need my keys again. He brought the car back to the bldg. Usually the dealer provides a courtesy vac & wash; but it was sprinkling so I understand that they did not wash the car but they didn’t vac either. I received only an invoice; no check list of things about the car that is usually provided. Really, really disappointed; never had an experience with the dealer before. More

by 2hawks Verified Customer Verified Customer

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Lights not working My daughter’s car had several lights that were not working. We had them checked and replaced no problem. Very thorough, helpful , fast and friendly. My daughter’s car had several lights that were not working. We had them checked and replaced no problem. Very thorough, helpful , fast and friendly. More

by Gmawleanne Verified Customer Verified Customer

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Service was quick and reps. Were friendly and helpful. Very satisfied with service. Would not hesitate to use service again. Service was completed in a timely manner and reps. Were polite and very helpfu Very satisfied with service. Would not hesitate to use service again. Service was completed in a timely manner and reps. Were polite and very helpful. More

by BOBSHIRL Verified Customer Verified Customer

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Oil Changes It is always a very pleasant experience no matter the reason you are there. They work very hard to make the oil change and tire rotation. It is always a very pleasant experience no matter the reason you are there. They work very hard to make the oil change and tire rotation. More

by selby.cindy Verified Customer Verified Customer

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Quick and thorough. Came in for a recall and they had my vehicle in and out in less than 30 minutes. They offered transportation if I needed to leave but I’m glad I chose Came in for a recall and they had my vehicle in and out in less than 30 minutes. They offered transportation if I needed to leave but I’m glad I chose to wait. I couldn’t have gotten home and back in the time it took to complete the service. More

by crossonf Verified Customer Verified Customer

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solved 3 recall items and changed oil The work was very professional. Refreshments were free while I waited. Other items were brought to my attentions and most of these I could solve mysel The work was very professional. Refreshments were free while I waited. Other items were brought to my attentions and most of these I could solve myself. More

by dfdekat Verified Customer Verified Customer

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Fair with estimate I have had quite a few issues with a recalled front valve seal leaking. Service department quoted me a fair price for the expensive (and extensive) r I have had quite a few issues with a recalled front valve seal leaking. Service department quoted me a fair price for the expensive (and extensive) repair job to repair all seals because there continued to be a leak. They were honest about this being a problem for my model and make of this car, based on consumer reports. They were flexible about drop off and pick up of the vehicle. I was treated respectfully by all staff. Sadly, $1600 and one week later, my car continues to have issues relating to dimming of lights, both exterior and interior, when conditions are wet or when driving at night and slowing after a period of driving. Will be contacting service manager to see about checking alternator (once I've saved up money again). More

by mbeck1 Verified Customer Verified Customer

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