Jordan Camp

Absolutely unacceptable service – avoid this dealership at all costs. We have been taking our vehicle to this dealership’s service department for the same recurring issue for over six months. Each visit at all costs. We have been taking our vehicle to this dealership’s service department for the same recurring issue for over six months. Each visit results in a different explanation for the same unresolved problem, and despite having an extended warranty, I have already paid nearly $1,000 in deductibles and so-called "non-covered" items. This is outrageous and unacceptable. The most recent visit took things to a whole new level of negligence and danger. They knowingly returned the vehicle to my wife in an unfixed and unsafe condition, with instructions that she must take it and bring it back again for warranty purposes. This reckless decision put her life and my grandchildren's lives in danger—there is absolutely no excuse for releasing a vehicle that you know is not safe to drive. To make matters worse, trying to reach the service manager or general manager is a dead end—they are never available or even at the dealership. The last time we were contacted, we were told we’d need to pay another fee for the same ongoing issue or the warranty would not cover it. This sounds like nothing short of a threat and a tactic to pressure more money out of customers for a problem they have failed to fix. This is not just poor service—it’s unethical and potentially dangerous. I would strongly recommend that anyone considering this dealership for service stay far away. They do not stand behind their work, fail to communicate honestly, and show no concern for customer safety. More

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Devan sold me my car. He was very knowledgable, kind, and helpful. He answered all of my questions with confidence, and purpose. I lost my previous vehicle to an accident, He was very knowledgable, kind, and helpful. He answered all of my questions with confidence, and purpose. I lost my previous vehicle to an accident, and explained all of what I was going through while needing a new car. I’m grateful for him for all the above reasons mentioned along with him being patient with me through this process. Devan at Mclarty is the sales guy that makes me keep going back to Mclarty. More

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This was the easiest purchase of a vehicle ever. John was excellent from start to finish. I found small dent in door but with his promise of we owe purchase went thru. True to his word and the deale John was excellent from start to finish. I found small dent in door but with his promise of we owe purchase went thru. True to his word and the dealership, the debt was repaired perfectly and we are extremely happy customers. Will definitely recommend John and Mclarty. Thanks More

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Loved my experience at McLarty Nissan out of Benton. Tate Tapley is very professional and honest highly recommend! Tate Tapley is very professional and honest highly recommend! More

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If you go here ask for tate very professional and will work hard to get what you need done. work hard to get what you need done. More

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This place is awesome, they work with you and do their best to suit your needs as a customer! best to suit your needs as a customer! More

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John Satterfield has taken such great care of me and the three cars I’ve bought from him! Everyone in the dealership is so friendly and helpful in any way possible! three cars I’ve bought from him! Everyone in the dealership is so friendly and helpful in any way possible! More

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DeWayne Cox was great to work with on our new car. He kept us informed along the way and was never pushy or impatient. He kept us informed along the way and was never pushy or impatient. More

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More than just a car salesman, genuine, patient and knowledgeable. His customer service is top notch and he is easy to work with. Went above and beyond (including late hours) to make sure we were sati knowledgeable. His customer service is top notch and he is easy to work with. Went above and beyond (including late hours) to make sure we were satisfied. More

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Dwane Cox is an honest salesperson and was totally on board to get us into a new car - the exact color and trim package I have wanted. Nice person too- I would send my Gram to Dwane if she needed a new c board to get us into a new car - the exact color and trim package I have wanted. Nice person too- I would send my Gram to Dwane if she needed a new car. That's no small complement. More

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