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Jordan Ferber
Jordan Ferber | Page 59
Service Manager
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
709 Reviews
709 Reviews
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709 Reviews of Jordan Ferber
September 11, 2019
Very good experience. Quick service and excellent work The service area in this dealership is very clean and comfortable to wait. It was super they offered a work area with internet access to keep me occu The service area in this dealership is very clean and comfortable to wait. It was super they offered a work area with internet access to keep me occupied so I didn't have to lose any valuable time. Jordan is a pleasure to work with. Always fair and expediate in service. More
by ALESSEM
Verified Customer
September 07, 2019
JORDAN IS GREAT! Jordan treated us wonderfully when we came in for service. He was also able to get us a loaner car so we could keep an appointment with our doctor. Jordan treated us wonderfully when we came in for service. He was also able to get us a loaner car so we could keep an appointment with our doctor. More
by rjcrohn
Other Employees Tagged: Larry - Manager
September 05, 2019
No Surprises. Excellent service. Jordan was true to his word. His estimates were right in line with what he said the cost would be. He also made sure the car was washed before I pick Jordan was true to his word. His estimates were right in line with what he said the cost would be. He also made sure the car was washed before I picked it up. He also gave me a good estimate for new tires. More
by GPCARSELLO
September 05, 2019
Best Service Advisor EVER! It has been a pleasure to deal with Jordan Furber all of these years. He is kind, knowledgable, professional and a true asset to your company. It has been a pleasure to deal with Jordan Furber all of these years. He is kind, knowledgable, professional and a true asset to your company. More
by LUCKYMOM24-7
September 04, 2019
Routine maintenance Scheduled routine A1 maint. Hurricane Dorian closed everything down. Jordan called me personally to make sure I could still make it. Personal tou Scheduled routine A1 maint. Hurricane Dorian closed everything down. Jordan called me personally to make sure I could still make it. Personal touches go a long way. More
by AT
September 04, 2019
Jordan is that MAN ! Had some issues with my 2014 ILX and need it to get service ASAP. Call and spoke with Jordan, rush over and got me in very quickly. Told me what I n Had some issues with my 2014 ILX and need it to get service ASAP. Call and spoke with Jordan, rush over and got me in very quickly. Told me what I needed to do help with and oil change and other stuff. Thank you Jordan More
by J_C2710
September 01, 2019
Be Honest and Stop trying to be tricky and slick I am not happy with my service yesterday, being that I am very humble and non-belligerent , I just decided to pay my expenses bill and watch the Manag I am not happy with my service yesterday, being that I am very humble and non-belligerent , I just decided to pay my expenses bill and watch the Manager sell me his quota for the day. At least that is my factual opinion. First let me say that I bring in my car for numerous oil change and jobs in which I purchase original Acura parts for my vehicle. Second I do not take short cuts with my vehicle I use Acura original parts and services. But as 60 minutes aired over a year ago. How do we know when the service manager is not trying change into a salesman just for numbers? I took it upon myself to car an Acura Dealership in front of the Manager of Pembroke Pine Deal Acura this past Saturday just to prove that I done of $12,000 worth of work on my Acura TL. Yet still the manager was vague, and said" look we don't know where the noise is coming from so it can be the Struts or the Pressure Monitor so if you fix one then we can possible eliminate the other or just do both, but I would recommend doing the pressure monitor because it is broken according to the technician" added up to over $825 should I do the work. Then he went on to say that the technician stated that he think he hears noise coming from the Right Strut and.or Right Tire- pressure monitor. The Manager didn't say say that the right Struts was broken nor did he show me what the Strut look like and then went on to say that the notice I had replaced one of the Strut with an off the market Strut, Incorrect I purchase original Acura Strut to replace the left Strut which was put on at the Pembroke Pine Acura dealership in Florida,, the other three Struts were replaced at the Acura Dealership in Scarsdale, New York. I felt like I was being hustled and I was, but I continue to show Corporate Acura a major point, honesty is the best policy. I am taking this time to write a lengthy statement, and I have been advocating Acura and other Major Dealerships where I purchase my vehicles from to have more Transparency when it comes to services and cars being repaired. In fact they should do what Mavis Tire Shop do when they are fixing vehicles , for I happen to meet the CEO in Greenwich , Connecticut who owns and operates 900 Mavis Tire Shops throughout the east coast and that is a Huge Glass Window where people can see how his or her vehicle is being serviced. God know what is happening, again the Manager Mr. Ferber was amazing in his calm tone voice and so what I just as professional as can be, but in the end, at least have the technician drive the vehicle even on the lot before and after the job, just to make sure the noise stops , the car is still making noise and now I can see why the manager was leaning to have the Pressure monitor replaced. More
by dj4success
August 27, 2019
Great Customer Service The friendly atmosphere and the help that I received from everyone made this a great car buying experience. Will not hesitate to recommend to others. The friendly atmosphere and the help that I received from everyone made this a great car buying experience. Will not hesitate to recommend to others. Hi More
by Satisfied customer
Other Employees Tagged: James Chalmers , Customer Support
August 26, 2019
Regular Service Making an appointment with Jordan is a breeze, and he ensures your vehicle is properly serviced at the correct intervals which prolongs the life of yo Making an appointment with Jordan is a breeze, and he ensures your vehicle is properly serviced at the correct intervals which prolongs the life of your vehicle and saves money in the long run! More
by STEAMJET
August 23, 2019
Jordan Ferber and the Service Department I have been a customer of Acura of Pembroke Pines service department for many years. I implicitly trust Jordan with all of my cars and know that my c I have been a customer of Acura of Pembroke Pines service department for many years. I implicitly trust Jordan with all of my cars and know that my car will come back to me properly serviced and wonderfully clean. More
by DMMINK
