Jordan Knowles
Jordan Knowles at Scranton Chevrolet of Norwich

Jordan Knowles | Page 2

Service Consultant

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
4.9
26 Reviews

16 year veteran of the automotive industry and a local born and raised U.S. Navy Submarine Veteran.

Dealership Experience

7 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

26 Reviews

Write a Review

26 Reviews of Jordan Knowles

April 17, 2026

Dealership Rating
Employee Rating

The service department for this appointment was great. I especially like the video of my truck that your technician recorded. More

by JPC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis

April 15, 2026

Dealership Rating
Employee Rating

Service was performed quickly and accurately. The video coverage was helpful Staff was courteous and customer oriented More

by CATHOLICNORM
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Apr 18, 2026

Scranton Chevrolet of Norwich responded

Thank you for your feedback, we like the communication that the video provides to our customers and Welcome back to the Scranton Family!

April 13, 2026

Dealership Rating
Employee Rating

Very customer oriented and down to Earth. It's nice to deal with a business that is still family run. More

by WLC
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Apr 18, 2026

Scranton Chevrolet of Norwich responded

We like to keep it that way too, Welcome to the Scranton Family!

April 04, 2026

Dealership Rating
Employee Rating

Jordan in the service department is very professional. He answered all of my husband's and I concerns and did a very thorough inspection. He even provided video of the inspection and had gotten the servic More

by anasyed80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2026

Dealership Rating
Employee Rating

Like the dealership but oil changes and tire rotations are becoming too expensive, especially with no coupons. More

by TKoziol
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

March 27, 2026

Dealership Rating
Employee Rating

Jordan is super helpful and knowledgeable. Super easy experience from start to finish. Would recommend. More

by pcgordon76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2026

Dealership Rating
Employee Rating

Every time I’ve needed service it has been easy to schedule and quick. Very professional. Wouldn’t go anywhere else More

by bwierzbowski0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 25, 2026

Dealership Rating
Employee Rating

Professionalism at its finest. Scranton has increased the standard in which all dealers should be judged. More

by donald.eckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 18, 2026

Dealership Rating
Employee Rating

Very thorough I appreciate how he goes through everything. Shows me a video of what everything under the truck looks like ?? More

by rm9501970
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Mar 23, 2026

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience with our Service department, glad to see that you see the benefits of the videos!!

March 11, 2026

Dealership Rating
Employee Rating

Troubleshoot the issue during the day could not find the same issue I had left with the vehicle. Jordan went out of his way to help direct me on extended warranty. I will follow up when the temperature is d More

by ANGIE.TOM2011
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

Dealership Inventory (160 Vehicles)

used 2023 Jeep Wrangler car, priced at $28,983
2023 Jeep Wrangler
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
used 2025 Chevrolet Traverse car, priced at $37,444
2025 Chevrolet Traverse
used
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
used 2022 Jeep Grand Cherokee car, priced at $38,887
2022 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 GMC Yukon XL car, priced at $59,960
2023 GMC Yukon XL
used
Titanium Rush Metallic exterior
Unknown
Four-wheel Drive
used 2025 Mercedes-Benz GLE 350 car, priced at $54,459
2025 Mercedes-Benz GLE 350
used
White exterior
Automatic
All-wheel Drive
used 2025 Chevrolet Silverado EV car, priced at $64,468
2025 Chevrolet Silverado EV
used
Black exterior
Automatic
All-wheel Drive