Jordan Knowles
Jordan Knowles at Scranton Chevrolet of Norwich

Jordan Knowles

Service Consultant

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

Contact Me
4.9
27 Reviews

16 year veteran of the automotive industry and a local born and raised U.S. Navy Submarine Veteran.

Dealership Experience

8 mos

Industry Experience

16 yrs, 1 mo

Languages Spoken

English English

4.9

27 Reviews

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27 Reviews of Jordan Knowles

July 08, 2026

Dealership Rating
Employee Rating

I had my truck towed in from another dealership because it had been for a few days waiting to be serviced so I decided to have to brought to Scranton Chevy. Jordan had my truck look at right away and gave More

by bpemental92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2026

Dealership Rating
Employee Rating

When I bought the car last year, the one they gave me was not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The v More

by RodneyGreen
Recommend Dealer
No

Other Employees Tagged: Jordan Knowles

May 24, 2026

Dealership Rating
Employee Rating

Khaliyah was great. She listened, answered the questions I asked, and was easy to talk to. She took good care of me. More

by carrie.merfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 19, 2026

Dealership Rating
Employee Rating

The dealership was clean and the free coffee was a bonus. The maintenance associate, Jordan, was professional and very polite. It took longer than I expected for a routine oil change but the overall experien More

by cannonballmm
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

May 19, 2026

Scranton Chevrolet of Norwich responded

Thank you for the review and look forward to improving for your next cup of coffee!

May 17, 2026

Dealership Rating
Employee Rating

Easy to get an appointment, they took it in on time, serviced it promptly and Jason sent a video of the inspection while I waited as it was completed. Excellent job. More

by leehotwillys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Scranton Chevrolet of Norwich responded

Thank you Lee for explaining how easy and transparent it is to do business here! Welcome Home to the Scranton Family!!

May 11, 2026

Dealership Rating
Employee Rating

Khaliyah was an absolute pleasure! She made me feel welcome and part of the family that's they created here. Aside from being so kind she was attentive to my needs and gave me exactly More

by bouilly.woody007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Scranton Chevrolet of Norwich responded

Thank you for your wonderful review highlighting our Family Members! We are so glad that your first time buying from our dealer was from us. We look forward to many more in the future! Welcome Home to the Scranton Family!

May 10, 2026

Dealership Rating
Employee Rating

Happy that's why I always return there even though I only live 2.5 miles from the new London dealer More

by DLLIEBENTHAL
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

May 20, 2026

Scranton Chevrolet of Norwich responded

You have every right to go to whatever dealer you choose to go to....We are just super happy that you allow us to continue to assist in your service needs! Welcome back Home to the Scranton Family!

May 10, 2026

Dealership Rating
Employee Rating

Jordan is a great guy. petsonable, friendly and on top of things. dealership service was efficient More

by bsheldon71
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

May 20, 2026

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience at the dealership with Jordan! Welcome back to the Scranton Family!

May 09, 2026

Dealership Rating
Employee Rating

Eddie and Jordan have taken my calls before but my advisor I believe is Eddie. Really great communication even though they are always busy. More

by msousa1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Prete

May 20, 2026

Scranton Chevrolet of Norwich responded

Thank you MSousa for recognizing our two fantastic advisors (although we are pretty partial to them as well) but to also recognize how busy they actually are throughout a day and attempt to keep everyone informed. We appreciate you communicating that with us and Welcome back Home to the Scranton Family!

April 30, 2026

Dealership Rating
Employee Rating

Scranton Chevrolet has always done well for us Very good service department Always treated very well More

by bruceminer
Recommend Dealer
Yes

Other Employees Tagged: Jordan Knowles

1

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