Jordan Knowles

When I bought the car last year, the one they gave me was not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The v not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The very next day he had a 2025 like mine on the lot next tonthe show room. The service department is erratic and outrageously expensive for non warranty service. I also believe they are dishonest ant trying to get me to have unnecessary work done for a ridiculous price; $734 for a 30 minute job to replace a $16 part More

by RodneyGreen Verified Customer Verified Customer

Report | Print

Khaliyah was great. She listened, answered the questions I asked, and was easy to talk to. She took good care of me. She listened, answered the questions I asked, and was easy to talk to. She took good care of me. More

by carrie.merfeld Verified Customer Verified Customer

Report | Print

The dealership was clean and the free coffee was a bonus. The maintenance associate, Jordan, was professional and very polite. It took longer than I expected for a routine oil change but the overall experien The maintenance associate, Jordan, was professional and very polite. It took longer than I expected for a routine oil change but the overall experience was good. More

by cannonballmm Verified Customer Verified Customer

Report | Print

Easy to get an appointment, they took it in on time, serviced it promptly and Jason sent a video of the inspection while I waited as it was completed. Excellent job. serviced it promptly and Jason sent a video of the inspection while I waited as it was completed. Excellent job. More

by leehotwillys Verified Customer Verified Customer

Report | Print

Khaliyah was an absolute pleasure! She made me feel welcome and part of the family that's they created here. Aside from being so kind she was attentive to my needs and gave me exactly She made me feel welcome and part of the family that's they created here. Aside from being so kind she was attentive to my needs and gave me exactly what I was looking for. Then Kamila who assisted in securing a wonderful loan for me also was so kind and really took the time explain the benefits of staying protected. This was my first time ever buying from a dealership and I know that it'll be the only place I go from this point forward. Especially since their service team was quick efficient but also extremely helpful. More

by bouilly.woody007 Verified Customer Verified Customer

Report | Print

Happy that's why I always return there even though I only live 2.5 miles from the new London dealer live 2.5 miles from the new London dealer More

by DLLIEBENTHAL Verified Customer Verified Customer

Report | Print

Jordan is a great guy. petsonable, friendly and on top of things. dealership service was efficient petsonable, friendly and on top of things. dealership service was efficient More

by bsheldon71 Verified Customer Verified Customer

Report | Print

Eddie and Jordan have taken my calls before but my advisor I believe is Eddie. Really great communication even though they are always busy. advisor I believe is Eddie. Really great communication even though they are always busy. More

by msousa1890 Verified Customer Verified Customer

Report | Print

Scranton Chevrolet has always done well for us Very good service department Always treated very well service department Always treated very well More

by bruceminer Verified Customer Verified Customer

Report | Print

I had an issue with my check engine light and they found the issue fixed it while I waited the issue fixed it while I waited More

by robertruttkamp1222 Verified Customer Verified Customer

Report | Print