Jordan Lorence | Page 18

One of the best experiences we have had purchasing a vehicle. The staff was extremely user friendly and customer oriented. Class act! Will send our friends and family there. vehicle. The staff was extremely user friendly and customer oriented. Class act! Will send our friends and family there. More

by SUPERMAN_UP_NORTH Verified Customer Verified Customer

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It was very professional I have been buying a car from this dealership for 15 years. so this must mean I like it. the worker there are professional and very nice I have been buying a car from this dealership for 15 years. so this must mean I like it. the worker there are professional and very nice More

by RODERICKCOLEMAN Verified Customer Verified Customer

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Easy to work with When we went to Luther Brookdale we already knew what we wanted.. We had previewed a used Kia Soul online, so that's what we were there to look at. When we went to Luther Brookdale we already knew what we wanted.. We had previewed a used Kia Soul online, so that's what we were there to look at. My salesman Jordan Lorence was friendly and efficient and after some brief information had the car brought around for our test drive. Everything seemed fine so we bought it that day after filling out the financing papers. All went pretty smoothly. My one negative comment is that despite the very prevalent presence of the Covid 19 Pandemic, none of the sales personnel in this establishment wore masks ( did I miss something that said car dearlerships were immune?). Which put us in the awkward position of having to ask our salesmen to put on a mask when we were working with him. Side note: I just witnessed this same thing at a Ford dealership this past week when I turned in my leased vehicle...no masks were worn by the staff. Very disturbing. More

by RTOSCANO48 Verified Customer Verified Customer

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I came into a sticky situation and needed a new(used) car - Jordan and Matt were very helpful in purchasing a vehicle and were able to answer all of my questions. Great service! - Jordan and Matt were very helpful in purchasing a vehicle and were able to answer all of my questions. Great service! More

by drerainy Verified Customer Verified Customer

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Jordan was outstanding following up with us from the get go. We were pleased that he continued to work to get our transaction done , we would use Jordan again for another vehicle go. We were pleased that he continued to work to get our transaction done , we would use Jordan again for another vehicle More

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They listened to understand what I wanted before pushing me in a direction. Then we discussed options from there. Very professional and knowledgeable. Got me what I wanted. me in a direction. Then we discussed options from there. Very professional and knowledgeable. Got me what I wanted. More

by JIMM0100 Verified Customer Verified Customer

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Probably the easiest and quickest car transaction I’ve ever made. Very nice experience and would highly recommend working with Jordan if you can. Got the car I wanted and was in and out in less than 3 hou ever made. Very nice experience and would highly recommend working with Jordan if you can. Got the car I wanted and was in and out in less than 3 hours! More

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Making sure it’s right If you’re looking for a Jeep “Jordan the Jeep Guy” is you man. It was so refreshing to work with a sales Representative that really knew his product. If you’re looking for a Jeep “Jordan the Jeep Guy” is you man. It was so refreshing to work with a sales Representative that really knew his product. It took a long time for my exact Gladiator to come in, but when it did Jordan was on top of things the whole way. We had a bit of a problem with Rick regarding some of the “after market“ items we had them install, but Tony stepped and turned what could have been a bad experience to a phenomenal experience. This dealership is about getting to know you, and they work at making sure you’re happy. More

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Great Salesman, Long wait times Jordan was fantastic to work with. No one knows Jeeps like he does, so we were happy to find our next vehicle through him. If Saturday is their busies Jordan was fantastic to work with. No one knows Jeeps like he does, so we were happy to find our next vehicle through him. If Saturday is their busiest day, we recommend having more finance/managers staffed to accommodate. We sat at a desk just waiting to move along in the process. More

by M.B Verified Customer Verified Customer

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Absolutely fantastic work by Jordan the Jeep guy! I bought a "brand new to me" vehicle and I love it! He even helped me out with of the bus and whistles I had no idea how to use! Definitely recommended bought a "brand new to me" vehicle and I love it! He even helped me out with of the bus and whistles I had no idea how to use! Definitely recommended to go see Jordan!! Worked with Matt for the financing and it was super quick with no that much paperwork! He gave us options and explained them very clearly so we could make the correct decision for us! Matt made it very easy!! More

by HEIDI Verified Customer Verified Customer

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