Jordan Lorence | Page 24

Our Experience, this time, was awesome. I must admit, we were hesitant to come back to this dealership after having some issues with the service department in 2011. However, we came to look I must admit, we were hesitant to come back to this dealership after having some issues with the service department in 2011. However, we came to look at the Jeep Cherokees not really planning on buying. The salesperson was in the lot. He greeted us cheerfully, and offered to answer any questions we had. My husband has a disability which makes it difficult to walk for very long, so once again the sales person offered his assistance. This time we accepted. My husband is a Mopar expert in his own right, and loves to test the knowledge of auto sales people. Jordan was not only knowledgeable, but shared insights we were not aware of. We agreed to sit down with him and discuss terms. We had saved up for the down payment for quite some time, and after looking at the options, decided it was more cost effective to lease our new vehicle. There was never any pressure or arm twisting, and all questions were answered. It s a was a pleasurable, but lengthy, experience. More

by Jerry Grenz Verified Customer Verified Customer

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Got what I wanted Jordan was able to find the Ram 1500 Laramie that we wanted with all the options we wanted. It arrived quickly and we love it so far. Jordan was able to find the Ram 1500 Laramie that we wanted with all the options we wanted. It arrived quickly and we love it so far. More

by MIKEScott Verified Customer Verified Customer

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Good buying experience We purchased a Jeep Grand Cherokee last Saturday and my wife loves it. Jordan was excellent to work with...and was the most thorough sales person I h We purchased a Jeep Grand Cherokee last Saturday and my wife loves it. Jordan was excellent to work with...and was the most thorough sales person I have ever dealt with. He has earned his nickname! More

by ACKUSCHEL Verified Customer Verified Customer

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Buying experience We had a good overall buying experience. We purchased two Jeeps at the same time so the process was smooth for both transactions. We would recommend We had a good overall buying experience. We purchased two Jeeps at the same time so the process was smooth for both transactions. We would recommend the dealership. More

by LANSKB Verified Customer Verified Customer

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Great service from Jordan Lorence! Jordan Lorence was fantastic to deal with. He made the whole process easy and stress free. He was very informative about with all my questions and was Jordan Lorence was fantastic to deal with. He made the whole process easy and stress free. He was very informative about with all my questions and was not pushy or agressive in one bit. More

by CODYWILKENS Verified Customer Verified Customer

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Luther It was great working with Jordan and Tim as usual. 3 purchases from Luther and every time they have great service. The receptionist was also very ni It was great working with Jordan and Tim as usual. 3 purchases from Luther and every time they have great service. The receptionist was also very nice. More

by DIRK.UPDIKE Verified Customer Verified Customer

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Great service, great vehicles. I went into the dealership knowing what I was looking for. Unfortunately, the vehicle was in the process of being signed off right when I got there. M I went into the dealership knowing what I was looking for. Unfortunately, the vehicle was in the process of being signed off right when I got there. My dealer, Jordan, saw how bummed I was and helped me to find the exact same make, color, only one year older. In my opinion, it was meant to be. I love my car and the process of purchasing it was so easy, yet thorough and well-explained to me as it was my first time buying a car. Jordan has followed up with me a few times to see how it's going since I've purchased it which I think is also some great customer service. Thanks! More

by ANDRE863 Verified Customer Verified Customer

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Easy, seamless, positive and rewarding My experience was very positive the sales people were helpful friendly worked hard and fast and found the car I was looking forward. Very rewarding ex My experience was very positive the sales people were helpful friendly worked hard and fast and found the car I was looking forward. Very rewarding experience. More

by APWIL01 Verified Customer Verified Customer

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Great Very informative and easy to work with. Loved the low pressure environment you don't usually get at a delearship. Will be back for my next car for sur Very informative and easy to work with. Loved the low pressure environment you don't usually get at a delearship. Will be back for my next car for sure. More

by KREES10 Verified Customer Verified Customer

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Great car at a great price I recently bought a Jeep Cherokee at Luther and love it. Jordan was super helpful and very kind. He answered all our questions and was extremely promp I recently bought a Jeep Cherokee at Luther and love it. Jordan was super helpful and very kind. He answered all our questions and was extremely prompt in his phone communication with us. Our car was not ready when we wanted to pick it up so he rushed it through service and got it ready a day early! He also followed up with us a few days after purchase and spent an hour with us going through all the specifics of our new vehicle and offered to help us with all the phone pairing and tech stuff. More

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