Jordan Pavillard | Page 2

Service was superb. The car I wanted was not in their stock. Salesman went out of his way to find it quickly. Everything was perfect. stock. Salesman went out of his way to find it quickly. Everything was perfect. More

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Attentive customer service and follow through Earlier this summer I was in the market for a replacement SUV due to a total loss accident. I shopped three Volvo dealers for a specific model with a Earlier this summer I was in the market for a replacement SUV due to a total loss accident. I shopped three Volvo dealers for a specific model with all available safety features. Jordan Pavillard was able to locate the perfect demo car for me at a good price. I drove from Maryland to test drive the car and then back a week later to finalize my purchase. Jordan took all the time needed to make certain I was comfortable with the extensive technology and the car was delivered in pristine condition. Jordan was professional and attentive to my needs throughout the sales process. I would highly recommend both Jordan and Keystone Volvo More

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Excellent customer service and true to their motto Our sales representative was extremely professional and took the time to really understand the needs of our family and went the above and beyond to en Our sales representative was extremely professional and took the time to really understand the needs of our family and went the above and beyond to ensure that I was able to take advantage of all available incentives. He even came in on his day off at very short notice to personally handle the transaction! This is our seventh Volvo purchase since 2004, and our fourth from Keytone Volvo Berwyn. In spite of the fact that there are probably 15 Volvo dealerships between where we live and Berwyn, I don’t imagine that we will be purchasing a future Volvo from any dealer other than Keystone. More

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Thanks I bought my XC 60 off a lease set to expire. Jordan Pavillard went above and beyond to make sure i knew all my options. He even went out of his way I bought my XC 60 off a lease set to expire. Jordan Pavillard went above and beyond to make sure i knew all my options. He even went out of his way to bring the paperwork to the Flyers game (he was attending, i work the games) because I couldn't make it to the dealership. More

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V90CC Good experience throughout. Honest fair and consistent with initial discussion starting by email. Patient process from Jordan who knew what I was look Good experience throughout. Honest fair and consistent with initial discussion starting by email. Patient process from Jordan who knew what I was looking for and what I was looking to spend. Loved the car when compared with my Audi Allroad and love the ethos of the Volvo brand. More

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Lease renewal Keystone provided excellent service. The experience replacing an existing lease with a new lease was perfect: no hassle, no pressure, engaging yet inf Keystone provided excellent service. The experience replacing an existing lease with a new lease was perfect: no hassle, no pressure, engaging yet informative. First class outfit. First rate experience. More

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Great Sales Experience I purchased a new 2018 Volvo XC60 from Jordan Pavillard recently. He was very patient and knowledgeable. He also made sure I got the best price by giv I purchased a new 2018 Volvo XC60 from Jordan Pavillard recently. He was very patient and knowledgeable. He also made sure I got the best price by giving me the maximum on all my discounts. Jordan encouraged me to consider different options to be better able to evaluate what I really wanted without high pressure sales. He also did a great job with orienting me to my new vehicle and handling follow up questions. The dealership was also very helpful with a simple process to obtain financing and complete all paperwork related to the sale and my trade in. More

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Excellent Painless without the usual subterfuge. Would deal with them again. Went out of their way to find the car I wanted. Highly recommend them to other b Painless without the usual subterfuge. Would deal with them again. Went out of their way to find the car I wanted. Highly recommend them to other buyers. More

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Easy and efficient The whole dealership was friendly and helpful. They explained each step of the process and took into consideration what I wanted . Made me fell comf The whole dealership was friendly and helpful. They explained each step of the process and took into consideration what I wanted . Made me fell comfortable with options More

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Buying experience Appreciated Jordan's help. He was quickly able to understand the key factors determining our purchase and direct us to an appropirate vehicle. Thank Appreciated Jordan's help. He was quickly able to understand the key factors determining our purchase and direct us to an appropirate vehicle. Thank you. More

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