Jordan Pavillard | Page 2

Excellent customer service and true to their motto Our sales representative was extremely professional and took the time to really understand the needs of our family and went the above and beyond to en Our sales representative was extremely professional and took the time to really understand the needs of our family and went the above and beyond to ensure that I was able to take advantage of all available incentives. He even came in on his day off at very short notice to personally handle the transaction! This is our seventh Volvo purchase since 2004, and our fourth from Keytone Volvo Berwyn. In spite of the fact that there are probably 15 Volvo dealerships between where we live and Berwyn, I don’t imagine that we will be purchasing a future Volvo from any dealer other than Keystone. More

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Thanks I bought my XC 60 off a lease set to expire. Jordan Pavillard went above and beyond to make sure i knew all my options. He even went out of his way I bought my XC 60 off a lease set to expire. Jordan Pavillard went above and beyond to make sure i knew all my options. He even went out of his way to bring the paperwork to the Flyers game (he was attending, i work the games) because I couldn't make it to the dealership. More

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V90CC Good experience throughout. Honest fair and consistent with initial discussion starting by email. Patient process from Jordan who knew what I was look Good experience throughout. Honest fair and consistent with initial discussion starting by email. Patient process from Jordan who knew what I was looking for and what I was looking to spend. Loved the car when compared with my Audi Allroad and love the ethos of the Volvo brand. More

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Lease renewal Keystone provided excellent service. The experience replacing an existing lease with a new lease was perfect: no hassle, no pressure, engaging yet inf Keystone provided excellent service. The experience replacing an existing lease with a new lease was perfect: no hassle, no pressure, engaging yet informative. First class outfit. First rate experience. More

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Great Sales Experience I purchased a new 2018 Volvo XC60 from Jordan Pavillard recently. He was very patient and knowledgeable. He also made sure I got the best price by giv I purchased a new 2018 Volvo XC60 from Jordan Pavillard recently. He was very patient and knowledgeable. He also made sure I got the best price by giving me the maximum on all my discounts. Jordan encouraged me to consider different options to be better able to evaluate what I really wanted without high pressure sales. He also did a great job with orienting me to my new vehicle and handling follow up questions. The dealership was also very helpful with a simple process to obtain financing and complete all paperwork related to the sale and my trade in. More

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Excellent Painless without the usual subterfuge. Would deal with them again. Went out of their way to find the car I wanted. Highly recommend them to other b Painless without the usual subterfuge. Would deal with them again. Went out of their way to find the car I wanted. Highly recommend them to other buyers. More

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Easy and efficient The whole dealership was friendly and helpful. They explained each step of the process and took into consideration what I wanted . Made me fell comf The whole dealership was friendly and helpful. They explained each step of the process and took into consideration what I wanted . Made me fell comfortable with options More

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Buying experience Appreciated Jordan's help. He was quickly able to understand the key factors determining our purchase and direct us to an appropirate vehicle. Thank Appreciated Jordan's help. He was quickly able to understand the key factors determining our purchase and direct us to an appropirate vehicle. Thank you. More

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Great experience!! Would definitely recommend Jordan! Had a great experience with him. If you’re looking for a volvo you should visit keystone volvo of Berwyn! Thanks J Would definitely recommend Jordan! Had a great experience with him. If you’re looking for a volvo you should visit keystone volvo of Berwyn! Thanks Jordan! More

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Car Buying Made Wonderful for the FIRST Time Jordan Pavillard was a spectacular person to work with. Nice personality. My experience was one of no stress, no manager coming to check why I wasn't Jordan Pavillard was a spectacular person to work with. Nice personality. My experience was one of no stress, no manager coming to check why I wasn't buying today, none of the stuff you usually encounter at a dealership. No waiting for 30 minutes at Jordan's desk while he checked with the manager so I would not slip out the door without buying. Jordan had all the pricing available as he needed it, and made the price commitment to me. He even worked out the lease payment per month. But I still had to think about it for a few days first. Based on the time frame that I shopped for my 2017 S60 Inscription AWD Platinum, the factory incentives, and the Costco Auto Program price incentives, I knew I could not secure a car like this again at this price if I did not seize the opportunity! So I went back, a few days later, took a test drive by myself, down Rt. 202 and back again. The S60 is a great car! I told Jordan that I liked it. We verified the color and interior and he said he would have it by Saturday the day I wanted to pick it up. I expected to sign a Buyer's Order or leave a deposit. None of that. I really wondered if I just leased a car or not? But sure enough, I had the car that Saturday. Jordan did all the paperwork, and I was in and out in a short period with Jordan spending most of the time going over the features of the car. It is the only way to treat your customer and it demonstrates the faith Keystone Volvo places in Jordan, their sales personnel, and their customers, particularly new ones like me! More

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