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Jordan Rodriguez
Jordan Rodriguez | Page 5
Service advisor
BMW of Wesley Chapel
26617 State Rd 56
Wesley Chapel, FL 33544
153 Reviews
153 Reviews
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153 Reviews of Jordan Rodriguez
April 04, 2021
Your employees are always so helpful and friendly, and they go out of their way to make sure the customers are happy. Thank you! I was there for a few hours so my computer in my car could get updated, and they go out of their way to make sure the customers are happy. Thank you! I was there for a few hours so my computer in my car could get updated, and the wait was not bad—glad you have comfortable furniture in your waiting area😀 More
by johnsontallitsch.k
Verified Customer
April 04, 2021
Jordan is always awesome. Thanks for always going above and beyond to assist us Jordan. I have been a customer for just under a year but we have been in several times and Jordan has made each visit pleasan and beyond to assist us Jordan. I have been a customer for just under a year but we have been in several times and Jordan has made each visit pleasant and I’ve left feeling confident that all is well. More
by MARGUERITE.JOHNSON13
April 04, 2021
Excellent customer service and great service department. Providing a loaner car helped me with continuing to see my patients while my car was in the shop. Providing a loaner car helped me with continuing to see my patients while my car was in the shop. More
by sharlanfl
Other Employees Tagged: Eric Costello
April 03, 2021
As of today I am still waiting on the report showing the programming of my car was done successfully. I took my car in for a Cas Module now every light is on the dash and Jordan the service advisor refuses programming of my car was done successfully. I took my car in for a Cas Module now every light is on the dash and Jordan the service advisor refuses to reprogram the car as I had it checked yesterday and everyone believes the programming was not complete. Also I was dropped off while I waited on my car and then they forgot about me so I had to Uber to the dealership only to get there and find issues with my car. The paper floor mat was left inside, my car left sitting there and no service advisor to go over what was done. I didn’t even get an apology for no one coming back to get me. Overall this is the worst BMW which makes sense because they aren’t a fully operating BMW. They are a Mini Cooper store. I also have proof that I had no issues with my car aside from the Cas Module needing to be replaced now everything says it’s malfunctioning. Which makes no sense. I should’ve went to Reeves😡😡😡😡😡😡😡 More
by joy_jacobs03
Other Employees Tagged: Eric Costello
April 03, 2021
Jordan Rodriguez was my service advisor and he was terrific. He kept me up to date every step of the repairs. The mechanics that worked on my var did an excellent job. They found the issues that Merce terrific. He kept me up to date every step of the repairs. The mechanics that worked on my var did an excellent job. They found the issues that Mercedes Benz of Wesley Chapel obviously incompetent couldn’t seem to find, like a broken motor mount and a bad transmission. the service from Mini/BMW was top notch More
by ERNUR8
Other Employees Tagged: The driver who brings u back and forth, sorry I forgot his name, he is a great representative of you dealership
March 31, 2021
Over price for repair dropping $1000 for small repair job is a little much. Guess you have to pay for your new building, I drive their to get 1 item fixed then 48 hours later another problem. is a little much. Guess you have to pay for your new building, I drive their to get 1 item fixed then 48 hours later another problem. More
by stacyneal1323
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