Jordan Russell

I am happy with the personal service I receive ,such as a warm and sincere welcome of the owner, or the maintenance service writer - I am very satisfied . warm and sincere welcome of the owner, or the maintenance service writer - I am very satisfied . More

by k-koers Verified Customer Verified Customer

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I’ll give them another chance to gain my business but my initial impression is not great. Had an appointment at 9:45 to inspect my 2022 Wagoneer for a recall event. I arrived at 9:40 and checked in with the initial impression is not great. Had an appointment at 9:45 to inspect my 2022 Wagoneer for a recall event. I arrived at 9:40 and checked in with the service advisor through the text message from Academy. My vehicle wasn’t looked at until 10:45 and was back out of the bay at 11:00. Was finally told my vehicle passed inspection around 11:15. I just feel like that was a long time to wait when I had an appointment at 9:45 and the inspection process was a 15-minute job. Why make an appointment? I do have to say the few seconds Jordan spoke to me were pleasant but better communication could have made my experience completely different. More

by darrin.haynes2 Verified Customer Verified Customer

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I always have a pleasant experience at academy! They are so friendly and Jordan is great! I came to pick up my car when service was closed on accident and they still accommodated me. They are so friendly and Jordan is great! I came to pick up my car when service was closed on accident and they still accommodated me. More

by abneyrhiannon Verified Customer Verified Customer

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All the staff was very friendly. They were quick and attentive while I was there. They were quick and attentive while I was there. More

by Jasminekohl Verified Customer Verified Customer

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Jordan was very professional and worked with me to get my new key made. He is very easy going and kind. You need to make to keep him.Thank you for your assistance. new key made. He is very easy going and kind. You need to make to keep him.Thank you for your assistance. More

by MJ Verified Customer Verified Customer

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Excellent service. Job well Done … I would keep bringing my Cars here for the service Job well Done … I would keep bringing my Cars here for the service More

by wacarulo23 Verified Customer Verified Customer

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I always have prompt, friendly service when I take my Grand Cherokee in to Academy. Grand Cherokee in to Academy. More

by Pete Verified Customer Verified Customer

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Dealership gets you in and out quickly. Setting up appointments is very easy and not much of a wait to get in. Setting up appointments is very easy and not much of a wait to get in. More

by danp8 Verified Customer Verified Customer

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Always great service, and everyone is friendly! Jordan and the team take great care of everything when I come in. Keep up the great work! Jordan and the team take great care of everything when I come in. Keep up the great work! More

by Amanda.beasley85 Verified Customer Verified Customer

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He went above and beyond. Took in for oil change only and he went rotated tires and washed the vehicle also. Took in for oil change only and he went rotated tires and washed the vehicle also. More

by dustihyatt Verified Customer Verified Customer

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