Jordan Russell
Jordan Russell at Academy CDJR

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
271 Reviews
4.9

271 Reviews

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271 Reviews of Jordan Russell

October 10, 2025

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Employee Rating

Well Jordan Russell, hands down gave me a great experience talked to me like I was a friend and not a random customer. Everything he said was on point the truth. Overall academy treated me very wel More

by wiening69
Service Price Transparency
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Recommend Dealer
Yes

October 09, 2025

Dealership Rating
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We really like the dealership, it is very clean and strive to make our visit enjoyable. The service is excellent and easy for us. More

by t.bousum
Service Price Transparency
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Recommend Dealer
Yes

October 08, 2025

Dealership Rating
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Service was scheduled in a timely manner. Worked with my schedule and completed when promised. More

by danielnmj2
Service Price Transparency
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Recommend Dealer
Yes

October 07, 2025

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Nothing but great communication when my 2024 Jeep was being serviced. Will be a lifetime customer! Looking forward to purchasing my next Jeep with Academy. More

by bdreimer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 07, 2025

Academy CDJR responded

Thank you for your kind words. We appreciate you!

October 06, 2025

Dealership Rating
Employee Rating

Very impressed with the professionalism, and knowledge of Jordan. He was willing to explain features I was unsure of at my first oil change. Jordan was friendly and helpful when I got to the dealership, he l More

by bemidji24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Academy CDJR responded

Thank you for your kind words. We appreciate you!

October 06, 2025

Dealership Rating
Employee Rating

Jordan was friendly and welcoming. He made me feel at home. I had a very pleasant experience while at the dealership. More

by Mark
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 07, 2025

Academy CDJR responded

Thank you for your kind words. We appreciate you!

October 06, 2025

Dealership Rating
Employee Rating

Once again Jordan has done exceptionally well in his duties and he has always shown respect buy making his way out to the Lobby/waiting area to give updates to Customers More

by SConner
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Academy CDJR responded

Thank you for your kind words, we appreciate you!

Oct 06, 2025

SConner responded

The Friendliness, Customer Service and each individual I have meet, has welcomed me, The environment/atmosphere Everyone brings makes the individual feel like they are a part of the Company. Thank You All Shane

October 04, 2025

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Employee Rating

Jordan is very intentional when it comes to customer service. He has gone above and beyond to ensure that our service needs are met. We have often said that we will continue to buy vehicles from Academy More

by egetchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Academy CDJR responded

Thank you for your kind words, we appreciate you!

October 01, 2025

Dealership Rating
Employee Rating

Amazing group of people would recommend them to anyone who wants to buy a vehicle More

by picke_1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Academy CDJR responded

Thank you for your kind words. We appreciate you!

September 30, 2025

Dealership Rating
Employee Rating

I am happy with the personal service I receive ,such as a warm and sincere welcome of the owner, or the maintenance service writer - I am very satisfied . More

by k-koers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Academy CDJR responded

Thank you for your kind words. We appreciate you!

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