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Jordan Seagran
Jordan Seagran at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Jordan Seagran

Service Manager

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

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4.2
10 Reviews
4.2

10 Reviews

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10 Reviews of Jordan Seagran

June 29, 2025

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Employee Rating

Issue with exhaus leak that Idiot a Ram issue. It should be covered by the recalls and or warrant, but my Ram was 600 miles past the 60,000 miles it would be only partially covered and the they c More

by BABASHIRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 02, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mitchell Darrow mitchell.darrow@russdarrow.com

June 24, 2025

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Employee Rating

Vehicle left dealership and low oil pressure light was illuminated with awful engine noise upon returning was informed no oil was put in vehicle after oil change it will be very difficult to continue to p More

by MIKEANDNANCY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Jun 27, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Mike and Nancy, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

June 19, 2025

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Employee Rating

Need to get back the car wash all so a little more speed up front More

by lauragorde
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 15, 2025

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You are always accommodating and very professional. I will only take my car to this dealership. I find your Service Department to be excellent and Friendly, delivering World Class Service!!! Thank you More

by rrdjtjdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josiah Hermann

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May 15, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 11, 2025

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Great service and done in a timely manner. Thank you for great service as always More

by mgs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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May 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

May 08, 2025

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Friendly service people. Quick service. Convenience in everything that they do. Loyal to their customers. More

by KAPELKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

March 07, 2025

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Great communication! I was very pleased with the explanation given and the fairness of the work done. More

by THEBURKEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble, Jonathan Corey

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Mar 07, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

February 23, 2025

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Employee Rating

Really great and fast Service, definitely will use russ darrow for all future oil changes More

by ROSARIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Feb 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Rosario, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

February 20, 2025

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Fast and very thing was great they rotated my tired too and they were very nice More

by tedlauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Feb 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 11, 2025

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Employee Rating

It was a very good experience at the dealer ship in west bend thanks Jonathan More

by ALEXAMCGRADY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schlei, Dennis Wisneski, Miranda Zarling, Paul Padron, Josiah Hermann

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Feb 12, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Alexa, Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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