Jordan Suchowski
Jordan Suchowski at Castle Chevrolet Buick GMC McHenry
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Jordan Suchowski | Page 15

Sales Manager

Castle Chevrolet Buick GMC McHenry

1107 State Rte 31
McHenry, IL 60050

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rated
157 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Languages Spoken

English English

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rated

157 Reviews

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157 Reviews of Jordan Suchowski

March 07, 2018

Dealership Rating
Employee Rating

Great Experience Very friendly, salesperson Jordon was knowledgeable, upfront and great to work with. Made a fair deal without any lengthy delays. Overall very happy w More

by Mickey71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 24, 2018

Dealership Rating
Employee Rating

Great experience! Jordon Suchowiski was a great help! With less than perfect credit Jordon was patient and got things done. He made sure to put us in a vehicle that fit More

by Poorboy0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 17, 2018

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Employee Rating

Great car buying experience. Buying a car from Jordan at Gary Lang Dealership in McHenry, IL was a pleasant experience. He knew the answers to my many questions on the 3 differen More

by Bilnuwels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 17, 2018

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Employee Rating

Great buying experience Allowed us to test drive the car by ourselves which was really nice. Also the sales team made every effort to get us the best deal and tried to get us More

by Irenekuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamel

February 03, 2018

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Employee Rating

New Kia Owner! Jordon was so patient with us during the car buying experience. They had a huge selection and we ended up viewing 6 vehicles and test drove 3! So ma More

by Motomel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamel

January 21, 2018

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Employee Rating

An Outstandiing experience @ Gary Lang Auto Group My purchase of the automobile @ this dealer was the most relaxing and enjoyable of all the purchases I made over many years. This was a totally differ More

by Client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Spanier

December 21, 2017

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Employee Rating

DISHONEST - STAY AWAY! STAY AWAY!! Will tell you anything to get you in the door. Told them my whole situation up front and they said they can get something done. Wasted my More

by Dan2314
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 26, 2017

Castle Chevrolet Buick GMC McHenry responded

Hi Dan. As my team has already expressed, we apologize for your dissatisfaction in your recent experience. We were your third negative dealership experience, and you told us most of your financial situation before your arrival, but not every detail was noted. We let you know that we have helped many customers with similar needs and finances. Our relationships with local and national lending institutions has helped us establish many second chance financing programs, so we were confident we could assist you. We were determined to earn your business, so after your email, we told you to come in so we could see what we could do for you. We did not guarantee we could check every box on your list, we even expressed the challenges that would be faced with your situation, but that we have also worked miracles in the past and would do the best we could to assist you. That is what we did, and we apologize if it was not enough. We do not pressure our customers into buying anything that does not suit their finances or vehicle needs. Customer service is our number one priority, and my team has tried to help you to no resolve. We wish you the best with your next vehicle purchase.

Dec 26, 2017

Dan2314 responded

Please do not lie to me to make yourself look good. EVERYTHING was outlined to your guy i had e-mailed. I told him EVERYTHING. My income, my credit score, what downpayment i had, the fact that i was under on my car, my experience at the other 2 car dealerships, everything. Your guy told me outright that he has seen a lot worse credit situations than mine. I even told him i was reluctant to come in based on my experiences with these other places. Furthermore, I was NEVER told, by anyone realted to the Gary Lang Auto Group, about the so called challenges. I knew the challenges from the beginning but your guy still told me they were confident they could get something done. A lie is a lie and you can try to spin it any way you want to but you knew EVERYTHING before i even came in. By the way, i was offered loans by 3 different car dealers and i just didnt accept them because they didnt have a car in stock i was really in to so i find it funny that other dealerships were able to get something done for me but you were not and i would be glad to prove this through documentation. Just say your sorry for lying because that is what you did. There is a reason your dealership has so many negative reviews.

December 06, 2017

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New car! Thank you, Jordan Suchowski, for your time and patience today! We have a new car for Christmas! Also had service on our other vehicle and appreciate More

by She's Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Ryder

September 10, 2017

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Employee Rating

Jordan is AWESOME!! I came in to purchase a car and Jordan was very helpful explaining features of the car and was very helpful in my getting a great deal and a new car. More

by Dawnkinnamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2017

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Employee Rating

My experience Experience was great. I did not realize that it took over 2 hours to get a car. Jordan was great and was verey personal to us. He did what we could d More

by Ramona Baldoni-Lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Spanier

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