Jordan Towers

Very pleasant experience Welcoming, polite and professional sales people and management Felt like I knew everyone for a longtime Friendly and fast making the deal professional sales people and management Felt like I knew everyone for a longtime Friendly and fast making the deal More

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OUT-OF-TOWN BUYERS BEWARE! These guys sold a car out from under me while I was in the process of buying it. After the sales person assured me that they don't do this, the sale These guys sold a car out from under me while I was in the process of buying it. After the sales person assured me that they don't do this, the sales manager, two days later, sold the car that I had committed to buying - in writing (with the sales person) the day before. I had agreed to fly to Manchester and had even found my own financing (when the finance guy wasn't in store when I started the process). I see not just questionable ethical behavior by the sales manager and a policy that wouldn't allow me to complete the process online/from out-of-state, I also fault the sales person who demonstrated no urgency whatsoever in completing my sale. He didn't even see my written acceptance (in my "profile") until the end of the day AFTER it was sent -- and only then when I called to find out why he didn't respond earlier - with the excuse, "it was very busy here today." More

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My experience with the sales department is always straightforward and willing to get you a good deal. They have clean and well kept vehicles, I wouldn’t think twice to purchase a used vehicle here an straightforward and willing to get you a good deal. They have clean and well kept vehicles, I wouldn’t think twice to purchase a used vehicle here and feel confident in its condition. Stephanie did a good job facilitating the transaction and getting me in and out as soon as possible. More

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It was a great and relaxing experience. The staff was knowledgeable on their vehicles and products. I felt that the staff was courteous of my questions and concerns. The staff was knowledgeable on their vehicles and products. I felt that the staff was courteous of my questions and concerns. More

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The service is exquisite employees were knowledgeable, friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealersh friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealership. I will definitely handle all my service needs here. More

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The sales person Stephanie Nix was extremely responsive and gave updates while we were waiting for our Lexus to come in. When we went there to pick it up, it had a pretty red bow on the top of it, which wa and gave updates while we were waiting for our Lexus to come in. When we went there to pick it up, it had a pretty red bow on the top of it, which was very exciting. They did a very good job and showing us all the features, and assured us that if we had any other questions they would be there to answer them. More

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Great experience. Joe Cardello did not pressure me and provided me with all needed information. Joe Cardello did not pressure me and provided me with all needed information. More

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Always pleasant very professional friendly atmosphere. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. More

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Responsive to every call and emailed questions we had. They showed all available options to what we were looking for. They showed all available options to what we were looking for. More

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Very welcoming dealership with a great car buying experience. Listened to my wants and needs and did not feel pushed into any quick decision. Gave me the time to walk around and look all the vehicles experience. Listened to my wants and needs and did not feel pushed into any quick decision. Gave me the time to walk around and look all the vehicles and land on the best one for my family and I. Would recommend them to anyone looking for a great luxury car buying experience! More

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