
11 Reviews
Write a ReviewDealership Experience
3 yrs, 5 mos
Industry Experience
3 yrs, 5 mos
11 Reviews of Jordan Towers
December 04, 2023
It was a great and relaxing experience. The staff was knowledgeable on their vehicles and products. I felt that the staff was courteous of my questions and concerns. The staff was knowledgeable on their vehicles and products. I felt that the staff was courteous of my questions and concerns. More
Other Employees Tagged: James Hennessey
November 18, 2023
The service is exquisite employees were knowledgeable, friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealersh friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealership. I will definitely handle all my service needs here. More
Other Employees Tagged: Joshua Marquis, Chris Rhoades, Barry Chase, Joshua Lemieux
September 29, 2023
The sales person Stephanie Nix was extremely responsive and gave updates while we were waiting for our Lexus to come in. When we went there to pick it up, it had a pretty red bow on the top of it, which wa and gave updates while we were waiting for our Lexus to come in. When we went there to pick it up, it had a pretty red bow on the top of it, which was very exciting. They did a very good job and showing us all the features, and assured us that if we had any other questions they would be there to answer them. More
Other Employees Tagged: Joshua Lemieux, Stepanie Nix
September 02, 2023
Great experience. Joe Cardello did not pressure me and provided me with all needed information. Joe Cardello did not pressure me and provided me with all needed information. More
Other Employees Tagged: Joe Cardello, Joshua Lemieux, Nigel Long
August 19, 2023
Always pleasant very professional friendly atmosphere. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. More
Other Employees Tagged: Joshua Marquis, Barry Chase, Anita Topic, Nigel Long
August 01, 2023
Responsive to every call and emailed questions we had. They showed all available options to what we were looking for. They showed all available options to what we were looking for. More
Other Employees Tagged: Joshua Lemieux, Haris Ahmetovic
July 19, 2023
Very welcoming dealership with a great car buying experience. Listened to my wants and needs and did not feel pushed into any quick decision. Gave me the time to walk around and look all the vehicles experience. Listened to my wants and needs and did not feel pushed into any quick decision. Gave me the time to walk around and look all the vehicles and land on the best one for my family and I. Would recommend them to anyone looking for a great luxury car buying experience! More
Other Employees Tagged: Joshua Lemieux, Corey Bowman , Geoffrey Garden
June 20, 2023
Everyone is so focused on this survey that that it matters more to them that I fill this out and give 5 stars more than it does that they actually are listening to me, the customer. Beginning with matters more to them that I fill this out and give 5 stars more than it does that they actually are listening to me, the customer. Beginning with my first day at Lexus buying my car until now this is true. Even though I was not satisfied with my experience accepting delivery of my car,!I was encouraged to only give the best rating for my salesperson. I couldn’t believe it! Today I asked the person reminding me to fill out my survey with 5 stars that she actually never asked me if I was satisfied or happy and that she was more interested in me giving her 5 stars. She then went on to tell me that it’s like a mortgage payment to her. And if you fall behind and get a low score it takes a lot to make it up. But still, she never asked how my experience was. I had 3 (!) people today at your dealership seemingly be more interested in their 5 stars on the survey than whether I had a 5 star experience. More
June 16, 2023
Pleasant and professional environment and team. Beautiful cars too! Very pleased with the purchase of our fourth Lexus from IRA Beautiful cars too! Very pleased with the purchase of our fourth Lexus from IRA More
Other Employees Tagged: Laurie Beauchemin, Anita Topic, Joshua Lemieux, Haris Ahmetovic, Nigel Long , Kate at the front desk.
June 15, 2023
Our fourth IRA Lexus over the years. Pleasant environment, pleasant people, pleasant experience. Beautiful cars! Pleasant environment, pleasant people, pleasant experience. Beautiful cars! More
Other Employees Tagged: Laurie Beauchemin, Anita Topic, Joshua Lemieux, Haris Ahmetovic, Nigel Long , Kate at front desk
