Jordan Towers
Jordan Towers at Ira Lexus of Manchester

Jordan Towers

Sales Manager

Ira Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

5.0
11 Reviews
5.0

11 Reviews

Write a Review

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

11 Reviews of Jordan Towers

December 04, 2023

Dealership Rating
Employee Rating

It was a great and relaxing experience. The staff was knowledgeable on their vehicles and products. I felt that the staff was courteous of my questions and concerns. More

by j.blevins112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hennessey

Dec 06, 2023

Ira Lexus of Manchester responded

It's awesome to hear that you had a fantastic experience! Feeling comfortable, having knowledgeable staff address your questions and concerns, and being treated courteously can make the process enjoyable when looking at vehicles and their features. Thank you for your business!

November 18, 2023

Dealership Rating
Employee Rating

The service is exquisite employees were knowledgeable, friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealersh More

by Topkatt007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Ira Lexus of Manchester responded

It's wonderful to hear that you received such exceptional service at Ira Lexus of Manchester! Being treated with knowledge, friendliness, and empathy can truly make a difference in the service experience. Having your car well taken care of with comprehensive service and feeling like family while there is a testament to our commitment to customer satisfaction. Thank you for your business!

September 29, 2023

Dealership Rating
Employee Rating

The sales person Stephanie Nix was extremely responsive and gave updates while we were waiting for our Lexus to come in. When we went there to pick it up, it had a pretty red bow on the top of it, which wa More

by Dianajgray444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Lemieux, Stepanie Nix

Oct 03, 2023

Ira Lexus of Manchester responded

Congratulations on your new vehicle! We are thrilled to hear that Stephanie provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 02, 2023

Dealership Rating
Employee Rating

Great experience. Joe Cardello did not pressure me and provided me with all needed information. More

by Tom Bryk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Ira Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

August 19, 2023

Dealership Rating
Employee Rating

Always pleasant very professional friendly atmosphere. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. More

by Bhti03244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Ira Lexus of Manchester responded

Thank you for the Five-Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 01, 2023

Dealership Rating
Employee Rating

Responsive to every call and emailed questions we had. They showed all available options to what we were looking for. More

by Mfaiken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Lemieux, Haris Ahmetovic

Aug 08, 2023

Ira Lexus of Manchester responded

We are glad we could help!

July 19, 2023

Dealership Rating
Employee Rating

Very welcoming dealership with a great car buying experience. Listened to my wants and needs and did not feel pushed into any quick decision. Gave me the time to walk around and look all the vehicles More

by Mcnallyseamus91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Lemieux, Corey Bowman , Geoffrey Garden

Sep 01, 2023

Ira Lexus of Manchester responded

Congratulations on your new vehicle! We are grateful for your kind words and thrilled to hear that you had an exceptional experience with our sales and service staff at Ira Lexus of Manchester. Our team takes pride in ensuring your satisfaction with any services we provide. Your business and continued patronage are highly valued. We look forward to providing you with exceptional service in the future.

June 20, 2023

Dealership Rating
Employee Rating

Everyone is so focused on this survey that that it matters more to them that I fill this out and give 5 stars more than it does that they actually are listening to me, the customer. Beginning with More

by Lauramontville
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Oct 16, 2023

Ira Lexus of Manchester responded

Thank you for your feedback about the focus on survey ratings over customer satisfaction because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Nigel Long General Manager NLong@Group1Auto.com

June 16, 2023

Dealership Rating
Employee Rating

Pleasant and professional environment and team. Beautiful cars too! Very pleased with the purchase of our fourth Lexus from IRA More

by Mary O’Toole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 21, 2023

Ira Lexus of Manchester responded

Hi Mary O’toole, we are very happy to have provided you with such a positive experience!

June 15, 2023

Dealership Rating
Employee Rating

Our fourth IRA Lexus over the years. Pleasant environment, pleasant people, pleasant experience. Beautiful cars! More

by Mary O’Toole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 19, 2023

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1

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