15 Reviews
Write a ReviewDealership Experience
3 yrs, 10 mos
Industry Experience
3 yrs, 10 mos
15 Reviews of Jordan Towers
July 19, 2023
Very welcoming dealership with a great car buying experience. Listened to my wants and needs and did not feel pushed into any quick decision. Gave me the time to walk around and look all the vehicles experience. Listened to my wants and needs and did not feel pushed into any quick decision. Gave me the time to walk around and look all the vehicles and land on the best one for my family and I. Would recommend them to anyone looking for a great luxury car buying experience! More
Other Employees Tagged: Joshua Lemieux, Corey Bowman , Geoffrey Garden
June 20, 2023
Everyone is so focused on this survey that that it matters more to them that I fill this out and give 5 stars more than it does that they actually are listening to me, the customer. Beginning with matters more to them that I fill this out and give 5 stars more than it does that they actually are listening to me, the customer. Beginning with my first day at Lexus buying my car until now this is true. Even though I was not satisfied with my experience accepting delivery of my car,!I was encouraged to only give the best rating for my salesperson. I couldn’t believe it! Today I asked the person reminding me to fill out my survey with 5 stars that she actually never asked me if I was satisfied or happy and that she was more interested in me giving her 5 stars. She then went on to tell me that it’s like a mortgage payment to her. And if you fall behind and get a low score it takes a lot to make it up. But still, she never asked how my experience was. I had 3 (!) people today at your dealership seemingly be more interested in their 5 stars on the survey than whether I had a 5 star experience. More
June 16, 2023
Pleasant and professional environment and team. Beautiful cars too! Very pleased with the purchase of our fourth Lexus from IRA Beautiful cars too! Very pleased with the purchase of our fourth Lexus from IRA More
Other Employees Tagged: Laurie Beauchemin, Anita Topic, Joshua Lemieux, Haris Ahmetovic, Nigel Long , Kate at the front desk.
June 15, 2023
Our fourth IRA Lexus over the years. Pleasant environment, pleasant people, pleasant experience. Beautiful cars! Pleasant environment, pleasant people, pleasant experience. Beautiful cars! More
Other Employees Tagged: Laurie Beauchemin, Anita Topic, Joshua Lemieux, Haris Ahmetovic, Nigel Long , Kate at front desk