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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 13

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
416 Reviews

Dealership Experience

4 yrs

Industry Experience

3 yrs, 8 mos

4.9

416 Reviews

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416 Reviews of Jordan Waters

May 11, 2024

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Employee Rating

The wait is long and was not notified of my service date ending no more free oil changes or tire rotation. I’ll be looking are nicer place to get my oil changed More

by LSTEWAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 07, 2024

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Employee Rating

They got me in and out very quickly! The price for the oil change was great. Very attentive staff. More

by WBenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2024

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Employee Rating

Always love my service here but Jordan was an absolute joy. She sent text to update me on things that needed to be done to my van (and even came to find me when I didn’t respond). Told me my van would be More

by Pamelaa212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 06, 2024

Dealership Rating
Employee Rating

They were fast and prompt. Very delightful to work with. The oil change was free and that was nice. More

by EMAILDENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

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May 06, 2024

Shottenkirk Honda of Cartersville responded

Dennis, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

May 04, 2024

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I found them friendly and efficient. They did what I asked and on time. Thanks More

by SHARON.BLOCK27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Shottenkirk Honda of Cartersville responded

Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 28, 2024

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Jordan is always so friendly when I bring my car in for service. Thanks, Jordan! More

by DEANNABECK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Deanna, and for taking the time to leave us this wonderful feedback!

April 26, 2024

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Employee Rating

Great service and all employees were very friendly and courteous. Jordan kept in touch by phone/text through out the service of my car and let me know when the vehicle was complete and ready to be picked More

by EVANS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and the team met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

April 25, 2024

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Employee Rating

Service was great and all employees were courteous. They worked quickly and efficiently. They took the time needed. More

by michellefatz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

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Apr 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Michelle. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 22, 2024

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Employee Rating

We have always been treated well at Shottenkirk Honda. Everyone, from every department, is honest and treats the customer the way they would want to be treated. More

by JSADAMS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

April 19, 2024

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Employee Rating

Everyone was friendly and the waiting area was clean and inviting. Turn around time was reasonable. More

by SBTAYLOR_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 21, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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