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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 13

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

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421 Reviews of Jordan Waters

May 24, 2024

Dealership Rating
Employee Rating

Jordan was helpful & explained my service well. Thank you! Giving customers a timer is a bit weird & unnecessary though. More

by JCNREVELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2024

Dealership Rating
Employee Rating

Fantastic service from start to finish Always very thorough during inspections Always take care of my needs More

by CONNERM654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

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May 29, 2024

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

May 18, 2024

Dealership Rating
Employee Rating

Excellent service, appreciate the support I received. Yes, I will be back for further service. More

by robertsjd37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Terry Ford

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May 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 14, 2024

Dealership Rating
Employee Rating

Service area is wonderful. Tyler Bone and his team are great. I will return for more services. More

by BJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

May 13, 2024

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Employee Rating

Very pleased with the service. Service was quick and everyone was professional and friendly will recommend to other people More

by RISA.WORTHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 11, 2024

Dealership Rating
Employee Rating

The wait is long and was not notified of my service date ending no more free oil changes or tire rotation. I’ll be looking are nicer place to get my oil changed More

by LSTEWAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 07, 2024

Dealership Rating
Employee Rating

They got me in and out very quickly! The price for the oil change was great. Very attentive staff. More

by WBenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2024

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Employee Rating

Always love my service here but Jordan was an absolute joy. She sent text to update me on things that needed to be done to my van (and even came to find me when I didn’t respond). Told me my van would be More

by Pamelaa212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 06, 2024

Dealership Rating
Employee Rating

They were fast and prompt. Very delightful to work with. The oil change was free and that was nice. More

by EMAILDENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

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May 06, 2024

Shottenkirk Honda of Cartersville responded

Dennis, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

May 04, 2024

Dealership Rating
Employee Rating

I found them friendly and efficient. They did what I asked and on time. Thanks More

by SHARON.BLOCK27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Shottenkirk Honda of Cartersville responded

Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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