Jordan Waters | Page 22

The people are pleasant, the waiting room was clean not working soft drink machine though working soft drink machine though More

by CDOUGLASS8096 Verified Customer Verified Customer

Report | Print

I waited there for 4 hours just for oil change. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. More

by H_PP Verified Customer Verified Customer

Report | Print

The response I get at Cartersville Honda is always professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others they need to do. Would recommend them as a place to definitely get those hard only Honda jobs done. More

by MT6096 Verified Customer Verified Customer

Report | Print

Scheduling the service was very easy, I loved the app set up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it to up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it took one and a half hours to get out of the building. I watched the process through the service glass that shows the entire maintenance bay, and I was frustrated. The mechanics move like they're stuck in molasses, they chipped my hub caps, dropped my splash shield on the ground from above shoulder height, and spent more time joking and talking than working on my vehicle. When the service dept. tech told me I needed a new battery, transmission fluid service, and fuel service, I can only take them as seriously as they're taking their own job, which is very little. I'll be finishing out the service contract that I prepaid with them, but I'll probably find another service shop once completed. More

by waynesnow8 Verified Customer Verified Customer

Report | Print

Jordan was great to work with! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! More

by TYOUNG00 Verified Customer Verified Customer

Report | Print

Jordan did a great job helping me out with my service & keeping me up to speed on everything during my wait. She was extremely honest, suggestive & intelligent! I highly recommend going to see her for your keeping me up to speed on everything during my wait. She was extremely honest, suggestive & intelligent! I highly recommend going to see her for your next service! Personality definitely made my day! More

by KAELYNNMARIEABBOTT Verified Customer Verified Customer

Report | Print

Helpful, professional, good follow through Promised to take care of issueI had concerning car detailing that was promised take care of issueI had concerning car detailing that was promised More

by GARDENGURL52 Verified Customer Verified Customer

Report | Print

Had a good visit for this service on my Honda Civic last week. Thank you. week. Thank you. More

by PJSCHMI1 Verified Customer Verified Customer

Report | Print

Jordan is literally THE BEST. I’m thinking about getting more routine check ups just to see her again lol I’m thinking about getting more routine check ups just to see her again lol More

by Random Honda Owner Person Verified Customer Verified Customer

Report | Print

Jordan was awesome in making sure everything was completed. The only issue is the length of time needed for maintenance versus the expectation. Thanks completed. The only issue is the length of time needed for maintenance versus the expectation. Thanks More

by Dee Verified Customer Verified Customer

Report | Print