Jordan Waters | Page 22
Service Advisor
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
Dealership Experience
4 yrs, 2 mos
Industry Experience
3 yrs, 10 mos
421 Reviews
Write a Review421 Reviews of Jordan Waters
November 07, 2023
Exceptional, Top of the line Customer service. They actually honor appointments. A technician and service bay are reserved for You for Your appointment time. Very Organized and friendly. They tru They actually honor appointments. A technician and service bay are reserved for You for Your appointment time. Very Organized and friendly. They truly appreciate the Customer. More
Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis
November 07, 2023
We have interacted with Jordan on 2 separate occasions. She is an excellent liaison between the service department & ourselves. Her pleasant demeanor gives us a level of ease when we have to be there for She is an excellent liaison between the service department & ourselves. Her pleasant demeanor gives us a level of ease when we have to be there for help on our vehicle. Jordan is definitely a credit to your dealership. More
November 03, 2023
The service is getting alot better but the price but that comes with the car lol that comes with the car lol More
Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis
November 01, 2023
I waited there for 4 hours just for oil change. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. More
November 01, 2023
The response I get at Cartersville Honda is always professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others they need to do. Would recommend them as a place to definitely get those hard only Honda jobs done. More
October 31, 2023
Scheduling the service was very easy, I loved the app set up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it to up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it took one and a half hours to get out of the building. I watched the process through the service glass that shows the entire maintenance bay, and I was frustrated. The mechanics move like they're stuck in molasses, they chipped my hub caps, dropped my splash shield on the ground from above shoulder height, and spent more time joking and talking than working on my vehicle. When the service dept. tech told me I needed a new battery, transmission fluid service, and fuel service, I can only take them as seriously as they're taking their own job, which is very little. I'll be finishing out the service contract that I prepaid with them, but I'll probably find another service shop once completed. More
October 31, 2023
Jordan was great to work with! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! More

