Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 22

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

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421 Reviews of Jordan Waters

November 07, 2023

Dealership Rating
Employee Rating

Exceptional, Top of the line Customer service. They actually honor appointments. A technician and service bay are reserved for You for Your appointment time. Very Organized and friendly. They tru More

by PATJETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Nov 08, 2023

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

November 07, 2023

Dealership Rating
Employee Rating

We have interacted with Jordan on 2 separate occasions. She is an excellent liaison between the service department & ourselves. Her pleasant demeanor gives us a level of ease when we have to be there for More

by TCPilotHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Jordan and our team appreciate your business and hope to see you again soon!

November 07, 2023

Dealership Rating
Employee Rating

Definitely made a bad situation so much better & eased my mind! Service we quick. Thank you! More

by KIMLIND1030
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2023

Dealership Rating
Employee Rating

The service is getting alot better but the price but that comes with the car lol More

by TRACEYPRICE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Nov 04, 2023

Shottenkirk Honda of Cartersville responded

Thanks, Tracey, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 02, 2023

Dealership Rating
Employee Rating

Excellence service. Professional and kept me abreast of the time frame. Very good experience. Professional and courteous. More

by Rccorn1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

November 01, 2023

Dealership Rating
Employee Rating

The people are pleasant, the waiting room was clean not working soft drink machine though More

by CDOUGLASS8096
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience working with Jordan here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 01, 2023

Dealership Rating
Employee Rating

I waited there for 4 hours just for oil change. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. More

by H_PP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 05, 2023

Shottenkirk Honda of Cartersville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 01, 2023

Dealership Rating
Employee Rating

The response I get at Cartersville Honda is always professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others More

by MT6096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2023

Dealership Rating
Employee Rating

Scheduling the service was very easy, I loved the app set up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it to More

by waynesnow8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2023

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 31, 2023

Dealership Rating
Employee Rating

Jordan was great to work with! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! More

by TYOUNG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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