Jorden Mesenbourg | Page 6

Wow! !!, Deland KIA is how car buying should be. We never felt pressured by Manny (Sales Mgr), Enrique (Sales), and Jorden Finance Mgr) who were all very p !!, Deland KIA is how car buying should be. We never felt pressured by Manny (Sales Mgr), Enrique (Sales), and Jorden Finance Mgr) who were all very polite and helpful. I had spoken to Manny over the phone about a specific vehicle and it was a positive conversation so my wife and I drove 3 hours to Deland KIA. Upon arival, we met Manny who was personable and then introduced us to Enrique who was very helpful and detailed with his knowledge of the vehicle (Sorento) that was detailed and had been parked by the showroom for our convenience. We loved the Sorento, then a fair price was negotiated and the paperwork was explained so the process went smoothly. After this we met with Jorden who explained all the financial details and extended warranty options. I declined the extended warranty option out of habit when Jorden paused and asked, "Are you sure?" I sensed he was sincere and not trying to sell something, so I asked him why he asked that. He stated that KIA is 3 years bumper to bumper and this would extend the warranty an additional 7 years, so 10 years bumper to bumper for $2500. Jorden mentioned that with the number of touchscreens, cameras, sensors, etc. that it might be a smart choice as repair costs could be very expensive which I agree with. Again, I felt the transaction was not about sales, but more about treating you like family and treating you fairly with polite input. Based on our personal experience, I would highly recommend Deland KIA as they represent the essence of a professional car purchase experience. 2025 KIA Sorento Hybrid Silky Silver exterior, Dusty Blue interior More

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Fast, efficient, hospitable. The experience start to finish was 3.5 hours. Luis listened to what I was looking for and showed me all the options that were available and went abov The experience start to finish was 3.5 hours. Luis listened to what I was looking for and showed me all the options that were available and went above and beyond to check for other options as well. More

by THOMPSONASH814 Verified Customer Verified Customer

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Great place to purchase a car. Our salesman Luis was amazing! He went above & beyond to get me in the Telluride I wanted. Great team at this dealership Our salesman Luis was amazing! He went above & beyond to get me in the Telluride I wanted. Great team at this dealership More

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This was the easiest transaction I’ve ever had in buying a car. From front desk to salesman to finance - it was awesome!! a car. From front desk to salesman to finance - it was awesome!! More

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Great people to do business with. Fair and honest. Great salesman and finance departamento T Fair and honest. Great salesman and finance departamento T More

by strange.tommy Verified Customer Verified Customer

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We had excellent sales service from Johnson. He showed us all the details about how to use the different features on the car-and there are many! Everyone was helpful including a fellow who was h He showed us all the details about how to use the different features on the car-and there are many! Everyone was helpful including a fellow who was helping me park in a tight spot when I returned for an item I forgot. Jordan took a lot of time explaining the financial aspects, very helpful and patient. Good team! More

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Enrique was so helpful with answering any of my questions and showing me how to work everything in my new kia telluride! He made my buying experience go very smooth and showing me how to work everything in my new kia telluride! He made my buying experience go very smooth More

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It was an absolute pleasure working with Marcus. He had us taken care of in no time. We were very satisfied with the purchase, and with the professionalism. Marcus is awesome! He had us taken care of in no time. We were very satisfied with the purchase, and with the professionalism. Marcus is awesome! More

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GOT US THE CAR WE WANTED AND NEEDED. Excellent customer service and professionalism. We will enjoy our purchase. Excellent customer service and professionalism. We will enjoy our purchase. More

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Andrew was really helpful and listened to my wants and needs. I got a car really fast and easy. He took his time to help find the right car that i needed. needs. I got a car really fast and easy. He took his time to help find the right car that i needed. More

by Mag6291 Verified Customer Verified Customer

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