Jorge Aguilar | Page 9

I find it aggravating and dishonest that I was sold a 75k mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I boug mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I bought the car there. A 75 k mile service package should have gotten me to 90k miles if you were not so deliberately dishonest and misleading in selling this package. I have been thinking that I should report this to Better Business and put it on your website so that some other unsuspecting customer is not misled. The service provided has been good but some services were done without my authorization, which is also upsetting More

by brockkelly Verified Customer Verified Customer

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I was treated with respect and was educated about my new car, shown all the regular and new features,including and the new Cole, adjusting the seats and the mirror car, shown all the regular and new features,including and the new Cole, adjusting the seats and the mirror More

by gaildraezel Verified Customer Verified Customer

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From making an appointment, check-in, pick-up and all the mechanics in the back room this dealer knows how take care of customers. mechanics in the back room this dealer knows how take care of customers. More

by eliazoo Verified Customer Verified Customer

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The initial salesman I dealt with was helpful however others in the process were not. others in the process were not. More

by Kenrodkey Verified Customer Verified Customer

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Every one is always helpful , telling everything that has an issue or possible problem. Ty an issue or possible problem. Ty More

by kathyplageman Verified Customer Verified Customer

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Salesman Bob was very helpful and my return for an oil change went just fine including a ride to and from dealership and home. change went just fine including a ride to and from dealership and home. More

by lanceplaza Verified Customer Verified Customer

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Such pleasant and knowledgeable employees to work with. Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! More

by marti181 Verified Customer Verified Customer

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Santa Cruz Toyota was very helpful, knowledgeable, and friendly in their customer service department. Thank you. friendly in their customer service department. Thank you. More

by rfashboyle Verified Customer Verified Customer

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I have purchased three Toyota mini Vans here, all Working just fine, happy with my Vans and service, parts if needed. just fine, happy with my Vans and service, parts if needed. More

by zoltan5500 Verified Customer Verified Customer

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I brought in my Rav 4 when the check engine light was on (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! More

by Hvandercook Verified Customer Verified Customer

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