Jorge Bautista | Page 5

Outstanding Customer Service Have been dealing with BMW of Ramsey for over 15 years. Consistent quality customer-centric service. Just upgraded by 5 series to a 2019. Worked with Have been dealing with BMW of Ramsey for over 15 years. Consistent quality customer-centric service. Just upgraded by 5 series to a 2019. Worked with Jorge Batista who proactively found me a 2019 530xi and came up with a reasonable price & terms. Jorge had similarly do the same for my daughter last year. Finance team (Rob D) also straightforward & helpful. Great dealership with reputable employees. Highly recommend Jorge and the BMW Ramsey team including their servicing & parts departments More

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The Sales Team worked very dilligantly to earn my business Our Sales Representative George and finance manager Michael worked with us diligently to earn my business. We looked at several different models and t Our Sales Representative George and finance manager Michael worked with us diligently to earn my business. We looked at several different models and test drove them. We are extremely happy with our selection of car and the service provided by George and Michael. I would recommend you to ask for them when buying a BMW from Ramsey BMW. More

by BFELDSOTT Verified Customer Verified Customer

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A Positive Experience Great Sales and "Genius" team. Everyone was very friendly and knowledgable. The car's features were explained in detail but in and easy to understan Great Sales and "Genius" team. Everyone was very friendly and knowledgable. The car's features were explained in detail but in and easy to understand manner. Overall, a very positive experience. More

by BECKER61 Verified Customer Verified Customer

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Excellent I thought the service was very smooth and easy. Barbara was very professional and kept me informed throughout the process. I was quite satisfied and I thought the service was very smooth and easy. Barbara was very professional and kept me informed throughout the process. I was quite satisfied and was treated well. More

by ALANJSELLITTI Verified Customer Verified Customer

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Jorge is a quality salesman. Helped me find the right x5. He is professional and can answer all possible questions about the x5. He was a pleasure to work with. Thank you. Avi Helped me find the right x5. He is professional and can answer all possible questions about the x5. He was a pleasure to work with. Thank you. Avi More

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Solved my problem You reprogrammed my computer after I had a new battery put in I did not have to wait long Order a new tire going back Friday You reprogrammed my computer after I had a new battery put in I did not have to wait long Order a new tire going back Friday More

by ANNE_SEVERIN Verified Customer Verified Customer

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My experience at BMW Ramsey I bought my first BMW at Prestige Ramsey 10 years ago.I was always treated like a valued customer in service,even when my car was older. I rec I bought my first BMW at Prestige Ramsey 10 years ago.I was always treated like a valued customer in service,even when my car was older. I recently purchased a new car, working with Jorge Batista.He offered time,patience and professionalism. I have been and will remain a loyal customer. More

by debzip1178 Verified Customer Verified Customer

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Wonderful staff and fast service Wonderfull staff amd fast service, it was my first time at a BMW dealership. I was just in for a test drive and in just short time we made a deal! Eve Wonderfull staff amd fast service, it was my first time at a BMW dealership. I was just in for a test drive and in just short time we made a deal! Everyone was so friendly and professional. Thank you for the great service! More

by ozgeseker Verified Customer Verified Customer

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Worth the trip Jorge was professional and pleasant. He made every effort to make the buying experience seamless. I felt that I would get honest answers from him an Jorge was professional and pleasant. He made every effort to make the buying experience seamless. I felt that I would get honest answers from him and valued his experience. More

by ewgannj Verified Customer Verified Customer

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Buyer's remorse I have been a Mercedes Benz customer for many years. As you would imagine, I am used to a particular level of "customer service". I didn't like the SU I have been a Mercedes Benz customer for many years. As you would imagine, I am used to a particular level of "customer service". I didn't like the SUV that they had to offer so I looked at BMW. My trusted Mercedes sales lady, Melissa, recommended Jorge Bautista at BMW of Ramsey. A deal was negotiated over the phone and me and my wife made an hourlong drive to the dealership. After an additional downpayment of $1000.00 over the negotiated price, I felt a little BUYER'S REMORSE, but I liked the vehicle. My paperwork was handed to me in a regular envelope. There was an extra set of regular floor mats in the trunk. My "Genius" and I assumed that someone had mistakenly placed a regular set there instead of the rubber alternatives. I am on the hook for $950/month and couldn't get a 🤬 BMW hat as a gift so I drove home with the Mercedes one that I was wearing. 🤔Would I recommend friends and family to do business with your dealership? LOL 🤨 More

by HammR Verified Customer Verified Customer

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