Jorge Cerventes | Page 3
Sales Manager
Penske Chevrolet Of Cerritos
18605 Studebaker Rd
Cerritos, CA 90703
67 Reviews
Write a Review67 Reviews of Jorge Cerventes
August 29, 2024
Leah was helpful in her product knowledge of the Silverado truck offerings. Jorge Cervantes was outstanding in making sure we were totally satisfied with our purchase, and we appreciated that he to Silverado truck offerings. Jorge Cervantes was outstanding in making sure we were totally satisfied with our purchase, and we appreciated that he took the time to work with us. More
August 26, 2024
Efficient, quick and everything was done when promised. The Trailblazer was a perfect car for me. Thank you The Trailblazer was a perfect car for me. Thank you More
Other Employees Tagged: Barun Afkhamnejad , Richard Ascencio
August 17, 2024
I like this dealer very friendly and clean I will recommend it to my friends as needed recommend it to my friends as needed More
Other Employees Tagged: Leah Sneed, Nicola Alhersh, Reed Amiri
August 13, 2024
The service was awesome and everyone one in the dealership was wonderful and kind with us dealership was wonderful and kind with us More
Other Employees Tagged: Nicola Alhersh, Reed Amiri, Robert Bauer, Francia Hernandez, John Means, John Lannon, Daniel Medina, Barun Afkhamnejad, Cristina Morales , Abd Tabaa
August 08, 2024
Barun was amazing, Jorge was wonderful and Lesly was efficient and kind. Overall wonderful experience 10 stars for sure. efficient and kind. Overall wonderful experience 10 stars for sure. More
Other Employees Tagged: Jorge Orozco, Barun Afkhamnejad , Lesly Antunez
July 30, 2024
Excelente servicio. Nos explicaron muy bien el proceso de compra. . Helen la persona de financiamiento fue super excelente. Estamos muy contentos con la atencion Nos explicaron muy bien el proceso de compra. . Helen la persona de financiamiento fue super excelente. Estamos muy contentos con la atencion More
Other Employees Tagged: Jorge Orozco, Barun Afkhamnejad , Helen
July 27, 2024
Service advisor Richard was very professional and prompt with the service kept me informed of progress with the service kept me informed of progress More
Other Employees Tagged: Nicola Alhersh, Jorge Orozco
July 25, 2024
I was greeted and taken care of in a timely manner. They George was very helpful and friendly They George was very helpful and friendly More
Other Employees Tagged: Jorge Orozco, Daniel Medina
June 25, 2024
On Memorial day my wife and I Purchased a Chevy Silverado 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back afte 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back after checking out Toyota. When we came back I unintentionally asked for some other person to open the truck up so I can see. The new person I spoke to and the older one had an argument over getting my car keys for the trade in of my other truck and made me decide whom to give the keys too and give them commission. Since I was partially to blame I gave the authority to the first man I spoke too. The 2nd man went inside and started yelling and getting up set at people and the manager about the situation. I disliked that because my wife was inside with our 2 year old son waiting and my son got scared. After all said and done it felt like forever to get the car, credit check, financing and paper work ( Not sure if intentional so they could say I was getting a good price ) Hard to entertain a 2 year old boy during 5 hours. My wife is a Nurse and I am a veteran and they gave us a small discount of maybe 500 dollars. Lastly my biggest complaint was that after we finalized the sale. The lady who did the paper work told us we would have car insurance full coverage for 15 days. It ended up being a lie as they cannot insure a car more than 80,000 and ours was over. We called our insurance whom was closed. The next day our insurance had their system down and couldn't insure us. I ended up having to find another insurance company that could get us insured right away because we didn't want to have a 100,000 car get damaged with no coverage. So The dealer let us drive a few days uninsured and made it such a hassle for us and made my son cry. They even promised us if we gave a 5 start review after the sale we would get 15 days of free auto insurance which was a lie. Overall A bad experience. I bought my Colorado there before and might have to consider another dealer. I wouldn't be surprised if they reach out to me and say give us 5 stars and we will give you an oil change promise, and not make your child cry. More
Other Employees Tagged: Nicola Alhersh, Robert Bauer
June 18, 2024
This is a great dealer. I had an issue with my financing but Helen and the team went to work! They were able to get the deal funded even though I made it had trading in my o I had an issue with my financing but Helen and the team went to work! They were able to get the deal funded even though I made it had trading in my other car so fast after buying it. More
Other Employees Tagged: Nicola Alhersh, Jorge Orozco, Barun Afkhamnejad , Helen Tapia.

