Jorge Cerventes | Page 3

Leah was helpful in her product knowledge of the Silverado truck offerings. Jorge Cervantes was outstanding in making sure we were totally satisfied with our purchase, and we appreciated that he to Silverado truck offerings. Jorge Cervantes was outstanding in making sure we were totally satisfied with our purchase, and we appreciated that he took the time to work with us. More

by susanbertness Verified Customer Verified Customer

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Efficient, quick and everything was done when promised. The Trailblazer was a perfect car for me. Thank you The Trailblazer was a perfect car for me. Thank you More

by KATHYLEEANDERSON Verified Customer Verified Customer

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I like this dealer very friendly and clean I will recommend it to my friends as needed recommend it to my friends as needed More

by SNACHAW Verified Customer Verified Customer

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The service was awesome and everyone one in the dealership was wonderful and kind with us dealership was wonderful and kind with us More

by mohamad-waleed-takwa Verified Customer Verified Customer

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Barun was amazing, Jorge was wonderful and Lesly was efficient and kind. Overall wonderful experience 10 stars for sure. efficient and kind. Overall wonderful experience 10 stars for sure. More

by CHARSUPERSTAR Verified Customer Verified Customer

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Excelente servicio. Nos explicaron muy bien el proceso de compra. . Helen la persona de financiamiento fue super excelente. Estamos muy contentos con la atencion Nos explicaron muy bien el proceso de compra. . Helen la persona de financiamiento fue super excelente. Estamos muy contentos con la atencion More

by URBINARUTH.88 Verified Customer Verified Customer

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Service advisor Richard was very professional and prompt with the service kept me informed of progress with the service kept me informed of progress More

by SSWRIGHT83 Verified Customer Verified Customer

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I was greeted and taken care of in a timely manner. They George was very helpful and friendly They George was very helpful and friendly More

by LOISMRHODES Verified Customer Verified Customer

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On Memorial day my wife and I Purchased a Chevy Silverado 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back afte 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back after checking out Toyota. When we came back I unintentionally asked for some other person to open the truck up so I can see. The new person I spoke to and the older one had an argument over getting my car keys for the trade in of my other truck and made me decide whom to give the keys too and give them commission. Since I was partially to blame I gave the authority to the first man I spoke too. The 2nd man went inside and started yelling and getting up set at people and the manager about the situation. I disliked that because my wife was inside with our 2 year old son waiting and my son got scared. After all said and done it felt like forever to get the car, credit check, financing and paper work ( Not sure if intentional so they could say I was getting a good price ) Hard to entertain a 2 year old boy during 5 hours. My wife is a Nurse and I am a veteran and they gave us a small discount of maybe 500 dollars. Lastly my biggest complaint was that after we finalized the sale. The lady who did the paper work told us we would have car insurance full coverage for 15 days. It ended up being a lie as they cannot insure a car more than 80,000 and ours was over. We called our insurance whom was closed. The next day our insurance had their system down and couldn't insure us. I ended up having to find another insurance company that could get us insured right away because we didn't want to have a 100,000 car get damaged with no coverage. So The dealer let us drive a few days uninsured and made it such a hassle for us and made my son cry. They even promised us if we gave a 5 start review after the sale we would get 15 days of free auto insurance which was a lie. Overall A bad experience. I bought my Colorado there before and might have to consider another dealer. I wouldn't be surprised if they reach out to me and say give us 5 stars and we will give you an oil change promise, and not make your child cry. More

by RIC_ROBB Verified Customer Verified Customer

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This is a great dealer. I had an issue with my financing but Helen and the team went to work! They were able to get the deal funded even though I made it had trading in my o I had an issue with my financing but Helen and the team went to work! They were able to get the deal funded even though I made it had trading in my other car so fast after buying it. More

by NHAYS26 Verified Customer Verified Customer

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