Jorge Gutierrez | Page 2

Maserati service The WORST car service I ever had. They took total of 5 weeks to figure out an electronic issue with my car, putting the blame on Maserati in Italy. They don’t give you ANY up They took total of 5 weeks to figure out an electronic issue with my car, putting the blame on Maserati in Italy. They don’t give you ANY update unless if you ask, change service associate during the time my car was with them. Service manager becomes rude/unfriendly when costumer gives a survey that might criticize service given. Same service manager seems to lack empathy and he even threatened me if I didn’t replace the Tyre (from the loaner car) that got pinched by a screw, I would be charged no matter what (read the small print), this costume me $450. I’ll NEVER EVER recommend anyone to take his car here. More

by Raimundo Goncalves Verified Customer Verified Customer

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I bought my car there, Chris the salesman was amazing and very helpful now the service I can't say much how disappointed I am, after many problems with my car and have to fight every time to not be charged m very helpful now the service I can't say much how disappointed I am, after many problems with my car and have to fight every time to not be charged my new problem now is the trunk shock broken and to my surprise when I came in my service advisor told me that this is a bodyshop problem related and he pretty much refused to work on the car now after I contact the corporate and escalate so I can get my car fixed they send me 1 hour away' to Miami' to get fixed and after talking to them they told me that this has nothing to do with bodyshop, I'm so disappointed and pissed how they run a business and send a customer 1 hour away just because he feel that he didn't wanted to deal with the problem and by the way I live 10 min. from the dealer and just because of this I already lost 2 days, I just don't think this is how you treat a new customer and neighbor and right now I can't really recommend this place to anybody More

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Such a great experience! Jose Gutierez is very knowledgeable, professional and sincere. A pleasure to deal with. Thank you Jose Gutierez is very knowledgeable, professional and sincere. A pleasure to deal with. Thank you More

by gabeusa79 Verified Customer Verified Customer

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Had a little issue with my request but Jorge was very helpful. He really cares about his clients. helpful. He really cares about his clients. More

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It is always a pleasure to deal the Jorge Gutierrez, he is always kind, polite, humble and professional. I don't have a lot of time to sit around a dealership and he always respects that by expediting my v is always kind, polite, humble and professional. I don't have a lot of time to sit around a dealership and he always respects that by expediting my visits. More

by charmainehd Verified Customer Verified Customer

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Working with Jorge Gutierrez was a pleasure. He answered all my questions and got me in and out of there in a timely fashion. He answered all my questions and got me in and out of there in a timely fashion. More

by pbaum Verified Customer Verified Customer

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Efficient service and professional work performed on the car. Highly recommend working with Jorge and please check out the cafe! car. Highly recommend working with Jorge and please check out the cafe! More

by ANDRUW.SANTIAGO Verified Customer Verified Customer

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Great communication & great people! My car was finished sooner than expected. I really liked how everything I needed to read and sign was sent to my phone. So convenient! They also sent My car was finished sooner than expected. I really liked how everything I needed to read and sign was sent to my phone. So convenient! They also sent the final bill to my phone and I was able to pay via Apple Pay speeding up the whole process. I highly recommend Ferrari Maserati Alfa Romeo Fort Lauderdale and Jorge Gutierrez who handled my service. More

by PHIL76 Verified Customer Verified Customer

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The service was excellent and my car was ready sooner than I expected and the staff was professional and courteous. than I expected and the staff was professional and courteous. More

by MICHAELRAPUANO Verified Customer Verified Customer

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The service was impeccable. Jorge’s communication was fantastic and the service was completed on time. Jorge’s communication was fantastic and the service was completed on time. More

by RICH0814 Verified Customer Verified Customer

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