Jorge Gutierrez
Service Advisor
Ferrari Maserati Alfa Romeo of Fort Lauderdale
5750 North Federal Highway
Fort Lauderdale, FL 33308
Dealership Experience
1 yr, 1 mo
Industry Experience
12 yrs, 11 mos
Languages Spoken
English
Spanish
22 Reviews
Write a Review22 Reviews of Jorge Gutierrez
March 04, 2024
Service at Ferrari Maserati Alfa Romeo of Fort Lauderdale is adequate. Scheduling the first routine service was not timely. There was a fix required to the electronics which caused my car to spend 3 separa is adequate. Scheduling the first routine service was not timely. There was a fix required to the electronics which caused my car to spend 3 separate weeks at the dealer between June 19 and August 25. Much of that time was a scheduling problem with a service time not available. The service rep told me I needed new front tires, which I did not buy. On the second 20,000 mile service, those same tires were measured and did not need to be replaced. Things that make you scratch your head. Between service 1 and service 2, I had to add oil to the Giulia twice. The service rep told me I needed to add oil about every 4,000 which makes no sense to me. On both visits, particularly the first service, I felt like I was imposing on the service department. Maybe I should apologize for needing regular maintenance on my car. More
Other Employees Tagged: William Maya
February 27, 2024
Great atmosphere great service great people fast and reliable clean service I luv the cars reliable clean service I luv the cars More
Other Employees Tagged: Cesar Valdez, Joe Esquerra, William Maya, Sean Fitzgerald, Eddie Lopez, Tanisha Zapata, Bradd Troedel, Jonathan Garcia, Justin Greenway
January 20, 2024
Everything went great! Car picked up and delivered without a hitch and service performed. Car came back washed and vacuumed. Car picked up and delivered without a hitch and service performed. Car came back washed and vacuumed. More
Other Employees Tagged: Joe Esquerra, Luis Cue, William Maya, Sean Fitzgerald, Eddie Lopez, Yoojin Choi, Jonathan Garcia, Justin Greenway
January 11, 2024
Timely and punctual, great service experience from beginning to end, car was returned clean and on time beginning to end, car was returned clean and on time More
Other Employees Tagged: Cesar Valdez, Joe Esquerra, Luis Cue, William Maya, Sean Fitzgerald, Eddie Lopez, Tanisha Zapata, Bradd Troedel, Jonathan Garcia
January 10, 2024
Our experience with this service center has been less than perfect. We dropped off our Levante for it's second Annual service (20K) and picked it up on January 8, 2024. As I type this response the car i than perfect. We dropped off our Levante for it's second Annual service (20K) and picked it up on January 8, 2024. As I type this response the car is at Maserati of WPB having a new tire installed and alignment done. I can write off one bad service as someone having a bad day, but this is the second. We will not be back to this dealership for service or to buy another car. Which is unfortunate as Danilo was such a nice salesman and the only bright spark in the whole place. More
Other Employees Tagged: Danilo Mejia
November 22, 2023
Many thanks to Michael , Joe and Cesar Valdez for the excellent service Best regards to you guys excellent service Best regards to you guys More
Other Employees Tagged: Cesar Valdez, Luis Cue, William Maya, Sean Fitzgerald , Shawn Sosner
November 17, 2023
Everyone is efficient, polite, professional, friendly. Luis is attentive, kind, get the work done with excellence! This dealer store is the best one! Luis is attentive, kind, get the work done with excellence! This dealer store is the best one! More
Other Employees Tagged: Rick Feldmann, Rene Cotera, Fabrizo Di Cicco, Cesar Valdez, Luis Cue, Abbas Haider, Christina Athanasiadis, Sean Fitzgerald , Shawn Sosner
November 08, 2023
Awesome They did a great job for me. My car looks brand new. Very satisfied My car looks brand new. Very satisfied More
Other Employees Tagged: Cesar Valdez, Luis Cue, William Maya, Sean Fitzgerald , Shawn Sosner